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OptiPlex NX
Dell OptiPlex NX Manuals
Manuals and User Guides for Dell OptiPlex NX. We have
3
Dell OptiPlex NX manuals available for free PDF download: Service Manual, Troubleshooting Manual, User Manual
Dell OptiPlex NX Service Manual (181 pages)
Dell OptiPlex GXa: User Guide
Brand:
Dell
| Category:
Desktop
| Size: 10.2 MB
Table of Contents
Table of Contents
3
Chapter 1 System Overview
13
Chassis Differences
14
Figure 1-1. Chassis Configurations
14
Chassis Similarities
15
Standard Features
15
Pentium II Microprocessor
15
Secondary L2 Cache
15
Main Memory
16
Upgradable BIOS in Flash Memory
16
EIDE Subsystem
16
SMART Technology
16
Built-In Diskette/Tape Drive Controller
16
Built-In SVGA Subsystem
17
Built-In Audio Controller
17
Built-In Ethernet NIC Support (Optional on EM System Board)
17
Network Cable Requirements
18
Full Set of I/O Ports
18
Universal Power Supply
19
Location of Major Components
19
Figure 1-2. Front-Panel Features
20
Figure 1-3. Internal View of the Low-Profile Chassis
21
Figure 1-4. Internal View of the Midsize Chassis
21
Figure 1-5. Internal View of the Mini Tower Chassis
22
Advanced Expansion Features
23
Figure 1-6. Internal View of the Net PC Chassis
23
Figure 1-7. Riser Board for Net PC Computer
24
Figure 1-8. Riser Board for the Low-Profile Computer
24
Low-Profile Computer's Expansion-Card Slots
24
Optiplex NX Computer's Expansion-Card Slot
24
Figure 1-10. Riser Board for the Midsize Computer (Option 1)
25
Figure 1-9. EM Riser Board for the Low-Profile Computer
25
Midsize Computer's Expansion-Card Slots
25
Figure 1-11. Riser Board for the Midsize Computer (Option 2)
26
Figure 1-12. EM Riser Board for the Midsize Computer
26
Mini Tower Computer's Expansion-Card Slots
26
Figure 1-13. Riser Board for the Mini Tower Computer
27
Figure 1-14. EM Riser Board for the Mini Tower Computer
27
Upgrade Options
28
Microprocessor/L2 Cache Upgrades
28
Main Memory Expansion
28
Video-Memory Upgrade Option
28
Computer Service Information
28
Remote Management Support Features (Optional)
28
Online Documentation
29
System Diagnostics
29
System-Board Service Data
29
System Board
29
Figure 1-15. System Board Components
30
System Board Jumpers
31
Figure 1-16. System Board Jumpers
31
Interrupt Assignments
32
Table 1-1. System-Board Jumper Descriptions
32
Table 1-2. Interrupt Assignments
32
DMA Channel Assignments
33
Table 1-3. DREQ Line Assignments
33
Hard-Disk Drive Service Information
34
Hard-Disk Drive for the Net PC Computer
34
Figure 1-17. Computer Orientation Information
34
Hard-Disk Drive for the Low-Profile Computer
35
Hard-Disk Drive for the Midsize Computer
35
Hard-Disk Drive for the Mini Tower Computer
35
Power-Supply Service Data
35
Table 1-4. Optiplex Gxa DC Voltage Ranges
36
Figure 1-18. DC Power Connector P1
37
Figure 1-19. DC Power Connectors P2 (Midsize and Mini Tower Chassis); P3, P4, P5, P6, and P9 (All Optiplex Gxa Chassis)
37
Pin Assignments for the DC Power Connectors
37
DC Power Distribution
38
Figure 1-20. DC Power Connectors P2 (Low-Profile Chassis) and P7 (All Optiplex Gxa Chassis)
38
Figure 1-21. DC Power Cables for the Low-Profile Computer
39
Figure 1-22. DC Power Distribution for the Low-Profile Computer
40
Figure 1-23. DC Power Cables for the Midsize and
41
Figure 1-24. DC Power Distribution for the Midsize Computer
42
Figure 1-25. DC Power Distribution for the Mini Tower Computer
43
Optiplex NX Computer Power Supply
44
Table 1-5. Optiplex NX DC Voltage Ranges
44
Figure 1-26. DC Power Connector P1 for the Optiplex NX
45
Figure 1-27. DC Power Connector P2 for the Optiplex NX
45
Optiplex NX Pin Assignments for the DC Power Connectors
45
DC Power Distribution for the Optiplex NX
46
Figure 1-28. DC Power Connector P3 for the Optiplex NX
46
Figure 1-29. DC Power Cables for the Optiplex NX Computer
46
Figure 1-30. DC Power Distribution for the Optiplex NX Computer
47
Technical Specifications
48
Table 1-6. Technical Specifications
48
Chapter 2 Basic Troubleshooting
55
Initial User Contact
55
External Visual Inspection
56
Observing the Boot Routine
57
Internal Visual Inspection
58
Eliminating Resource Conflicts
60
Running Computer Diagnostics
60
Server-Based Diagnostics (EM System Board Only)
60
Hard-Disk-Based Diagnostics (Net PC Systems Only)
61
Diskette-Based Diagnostics
63
Connecting an External Diskette Drive to the NX Computer
63
Figure 2-1. Connecting an External Diskette Drive
63
Running the Diskette-Based Diagnostics
64
Getting Help
65
Chapter 3 Beep Codes and Error Messages
67
POST Beep Codes
67
Table 3-1. POST Beep Codes
68
System Error Messages
69
Table 3-2. System Error Messages
70
Chapter 4 Removing and Replacing Parts on the Low-Profile Chassis
75
Recommended Tools
75
Precautionary Measures
76
Inside the Computer
77
Figure 4-1. Internal View of the Low-Profile Computer
77
Computer Cover
78
Figure 4-2. Computer Cover Removal
78
Eject, Power, and Reset Buttons
79
Figure 4-3. Eject, Power, and Reset Button Removal
79
Front-Panel Inserts
80
Figure 4-4. Front-Panel Insert Removal
80
Control Panel
81
Figure 4-5. Control Panel Removal
81
Drives
82
Figure 4-6. Drive Hardware
82
Figure 4-7. 3.5-Inch Diskette Drive Removal
83
Inch Diskette Drive Assembly
83
5.25-Inch Drive Assembly
84
Figure 4-8. 5.25-Inch Drive Assembly Removal
84
Figure 4-9. Hard-Disk Drive Assembly Removal
85
Hard-Disk Drive Assembly
85
System Power Supply
86
Figure 4-10. System Power-Supply Removal
86
Expansion Cards
87
Expansion-Card Cage
87
Figure 4-11. Expansion-Card Cage Removal
87
Expansion Card
88
Figure 4-12. Expansion-Card Removal
88
Riser Board
89
Figure 4-13. Riser Board Removal
89
System Board
90
Figure 4-14. System Board Removal
90
System Board Components
91
Figure 4-15. System Board Components
91
Dimms
92
Figure 4-16. DIMM Removal
92
Figure 4-17. DIMM Installation
92
Video Memory
92
Figure 4-18. Installing a Video-Memory Upgrade Module
93
Figure 4-19. SEC Cartridge/Heat Sink Removal
94
Microprocessor
94
SEC Cartridge/Heat Sink Assembly
94
Figure 4-20. System Battery Installation
95
System Battery
95
Chapter 5 Removing and Replacing Parts on the Midsize Chassis
97
Recommended Tools
97
Precautionary Measures
98
Inside the Computer
99
Figure 5-1. Internal View of the Midsize Computer
99
Floor Stand
100
Figure 5-2. Floor Stand Removal
100
Computer Cover
101
Figure 5-3. Computer Cover Removal
101
Eject, Power, and Reset Buttons
102
Figure 5-4. Eject, Power, and Reset Button Removal
102
Front-Panel Inserts
103
Figure 5-5. Front-Panel Insert Removal
103
Figure 5-6. Control Panel Removal
104
Control Panel
104
Drives
105
Figure 5-7. Drive Hardware
105
Externally Accessible Drive Assemblies
106
3.5-Inch Diskette Drive Assembly
106
Figure 5-8. 3.5-Inch Diskette Drive Removal
106
5.25-Inch Drive Assembly
107
Figure 5-9. 5.25-Inch Drive Assembly Removal
107
Figure 5-10. 5.25-Inch Drive Removal
107
Figure 5-11. Hard-Disk Drive Bracket Removal
108
Hard-Disk Drive Bracket
108
Figure 5-12. Hard-Disk Drive Removal
109
Hard-Disk Drive
109
System Power Supply
110
Figure 5-13. System Power-Supply Removal
110
Expansion Cards
111
Expansion-Card Cage
111
Figure 5-14. Expansion-Card Cage Removal
111
Expansion Card
112
Figure 5-15. Expansion-Card Removal
112
Riser Board
113
Figure 5-16. Riser Board Removal
113
System Board
114
Figure 5-17. System Board Removal
114
System Board Components
115
Figure 5-18. System Board Components
115
Dimms
116
Figure 5-19. DIMM Removal
116
Figure 5-20. DIMM Installation
116
Video Memory
116
Figure 5-21. Installing a Video-Memory Upgrade Module
117
Figure 5-22. SEC Cartridge/Heat Sink Removal
118
Microprocessor
118
SEC Cartridge/Heat Sink Assembly
118
Figure 5-23. System Battery Installation
119
System Battery
119
Chapter 6 Removing and Replacing Parts on the Mini Tower Chassis
121
Recommended Tools
121
Precautionary Measures
122
Inside the Computer
123
Figure 6-1. Internal View of the Mini Tower Computer
123
Computer Cover
124
Figure 6-2. Computer Cover Removal
124
Front Bezel
125
Figure 6-3. Front-Bezel Removal
125
Eject, Power, and Reset Buttons
126
Figure 6-4. Eject, Power, and Reset Button Removal
126
Front-Panel Inserts
127
Figure 6-5. 5.25-Inch Front-Panel Insert Removal
127
Figure 6-6. 3.5-Inch Front-Panel Insert Removal
128
Control Panel
129
Figure 6-7. Control Panel Removal
129
Drives
130
Externally Accessible Drive Assemblies
130
Figure 6-8. Drive Hardware
130
3.5-Inch Diskette Drive Assembly
131
Figure 6-9. 3.5-Inch Diskette Drive Assembly Removal
131
Figure 6-10. 3.5-Inch Diskette Drive Bracket
132
5.25-Inch Drive Assembly
133
Figure 6-11. 5.25-Inch Drive Assembly Removal
133
Figure 6-12. 5.25-Inch Drive Removal
134
Hard-Disk Drive Bracket
135
Figure 6-13. Hard-Disk Drive Bracket Removal
135
Hard-Disk Drive
136
Figure 6-14. Hard-Disk Drive Removal
136
System Power Supply
137
Figure 6-15. System Power-Supply Removal
137
Expansion Cards
138
Expansion-Card Cage
138
Figure 6-16. Expansion-Card Cage Removal
138
Expansion Card
139
Figure 6-17. Expansion-Card Removal
139
Riser Board
140
Figure 6-18. Riser Board Removal
140
System Board
141
Figure 6-19. System Board Removal
141
System Board Components
142
Figure 6-20. System Board Components
142
Dimms
143
Figure 6-21. DIMM Removal
143
Figure 6-22. DIMM Installation
143
Video Memory
143
Figure 6-23. Installing a Video-Memory Upgrade Module
144
Figure 6-24. SEC Cartridge/Heat Sink Removal
145
Microprocessor
145
SEC Cartridge/Heat Sink Assembly
145
Figure 6-25. System Battery Installation
146
System Battery
146
Chapter 7 Removing and Replacing Parts on the Net PC Chassis
149
Recommended Tools
149
Precautionary Measures
150
Stand for Vertical Orientation
150
Figure 7-1. Optional Stand Removal
150
Computer Cover
151
Figure 7-2. Computer Cover Removal
151
Figure 7-3. Service Access Lock
152
Control Panel
153
Figure 7-4. Control Panel Removal
153
Hard-Disk Drive
154
Figure 7-5. Hard-Disk Drive Removal
154
System Power Supply
155
Figure 7-6. System Power-Supply Removal
155
System Board Components
156
Figure 7-7. System Board Components
156
Expansion-Card Cage
157
Figure 7-8. Expansion-Card Cage Removal
157
Expansion Card
158
Figure 7-9. Expansion-Card Removal
158
Figure 7-10. Riser Board Removal
159
Riser Board
159
Dimms
160
Figure 7-11. DIMM Removal
160
Figure 7-12. DIMM Installation
160
Video Memory
160
Figure 7-13. Installing a Video-Memory Upgrade Module
161
Figure 7-14. SEC Cartridge/Heat Sink Removal
162
Microprocessor
162
SEC Cartridge/Heat Sink Assembly
162
System Board
163
Figure 7-15. System Board Removal
163
Figure 7-16. System Battery Installation
164
System Battery
164
Appendix A System Setup Program
167
Table A-1. System Setup Categories
169
Index
173
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Dell OptiPlex NX Troubleshooting Manual (131 pages)
Diagnostics and Troubleshooting Guide (.pdf)
Brand:
Dell
| Category:
Desktop
| Size: 1.13 MB
Table of Contents
Safety Instructions
5
Typographical Conventions
8
Table of Contents
11
Chapter 1 Checking the Basics
21
Backing up Your Files
21
Basic Checks
21
Checking Connections and Switches
22
Look and Listen
23
Table 1-1. Boot Routine Indications
23
The System Setup Program
24
The EISA Configuration Utility
24
Chapter 2 Messages and Codes
25
System Messages
25
Table 2-1. System Messages
25
System Beep Codes
33
Table 2-2. System Beep Codes
34
Warning Messages
37
Diagnostics Messages
37
Chapter 3 Finding Software Solutions
39
Installing and Configuring Software
39
Expanded and Extended Memory
39
Using Software
40
Error Messages
40
Input Errors
40
Memory-Resident Programs
40
Program Conflicts
41
Checking for Memory Address Conflicts
41
Avoiding Interrupt Assignment Conflicts
41
Table 3-1. Default IRQ Line Assignments
41
Chapter 4 Running the Dell Diagnostics
43
Features of the Dell Diagnostics
43
When to Use the Dell Diagnostics
43
Before You Start Testing
43
Starting the Dell Diagnostics
44
How to Use the Dell Diagnostics
45
Figure 4-1. Diagnostics Menu
45
Confirming the System Configuration Information
46
Figure 4-2. Dell Diagnostics Screen
46
How to Use the Menu
47
Main Menu Categories
47
Run
47
Select
47
Subtest
47
Run under Subtest
48
Select under Subtest
48
Options under Subtest
48
Test Limits under Subtest
48
About under Subtest
48
Key-Help under Subtest
48
Quit Menu under Subtest
48
Options
48
Number of Times to Repeat Test(S)
48
Maximum Errors Allowed
48
Pause for User Response
49
Output Device for Status Messages
49
Table 4-1. Option Parameters
49
Output Device for Error Messages
50
Test Limits
50
About
50
Key-Help
50
Quit
50
Tests in the Dell Diagnostics
51
Table 4-2. Dell Diagnostics Tests
51
Error Messages
54
RAM Test Group
54
Subtests
54
Why Run a RAM Test
54
System Set Test Group
54
Why Run a System Set Test
55
Video Test Group
56
Subtests
56
Why Run a Video Test
56
Keyboard Test Group
57
Subtests
57
Why Run a Keyboard Test
57
Mouse Test
57
Subtests
58
Why Run the Mouse Test
58
Diskette Drives Test Group
58
Why Run a Diskette Drives Test
58
Hard-Disk Drives (Non-SCSI) Test Group
58
Subtests
59
Why Run a Hard-Disk Drives Test
59
IDE CD ROM Drives Test Group
59
Why Run an IDE CD ROM Drives Test
60
Serial/Infrared Ports Test Group
60
Subtests
60
Why Run a Serial/Infrared Ports Test
60
Parallel Ports Test Group
61
Subtests
61
Why Run a Parallel Ports Test
61
SCSI Devices Test Group
62
Subtests
62
Why Run a SCSI Devices Test
62
Network Interface Test Group
63
Subtests
63
Why Run a Network Interface Test
63
Audio Test Group
63
Why Run an Audio Test
64
Other Test Group
64
Subtests
64
Chapter 5 Checking Your Equipment
65
Troubleshooting the Monitor
65
Troubleshooting the Keyboard
66
Troubleshooting I/O Ports
66
Troubleshooting the Basic I/O Functions
67
Troubleshooting a Parallel Printer
68
Troubleshooting a Serial I/O Device
68
Chapter 6 Checking Inside Your Computer
69
Safety First-For You and Your Computer
69
Removing and Replacing the Computer Cover
69
Troubleshooting a Wet Computer
70
Troubleshooting a Damaged Computer
70
Troubleshooting the Battery
71
Troubleshooting Expansion Cards
72
Troubleshooting System Memory
73
Troubleshooting the Video Subsystem
74
Troubleshooting the System Board
76
Troubleshooting the Diskette/Tape Drive Subsystem
77
Checking the Diskette/Tape Drive Subsystem
77
Troubleshooting a Diskette-Drive Subsystem
77
Troubleshooting a Non-SCSI Internal Tape Drive
79
Troubleshooting a SCSI Tape Drive
80
Troubleshooting Hard-Disk Drives
82
Troubleshooting IDE Hard-Disk Drives
82
Troubleshooting SCSI Hard-Disk Drives in a System Without a SCSI Backplane Board
83
Troubleshooting SCSI Hard-Disk Drives in a System with a SCSI Backplane Board
85
Chapter 7 Getting Help
89
Technical Assistance
89
Help Tools
90
Table 7-1. Help Tools
90
Autotech Service
91
Commercial Online Service
91
Dell Diagnostics Program
91
Dell Q&A
91
Frequently Asked Questions Cards
91
System Documentation
91
World Wide Web on the Internet
91
Automated Order-Status System
92
Techconnect BBS
92
Techfax Service
92
Technical Support Service
92
Problems with Your Order
93
Product Information
93
Returning Items for Warranty Repair or Credit
93
Before You Call
93
Figure 7-1. Diagnostics Checklist
95
Dell Contact Numbers
96
Table 7-2. International Dialing Codes
97
Table 7-3. Dell Contact Numbers
98
Appendix A Diagnostic Video Tests
107
Video Memory Test
107
Video Hardware Test
107
Text Mode Character Test
107
Character Attributes Subtest (80
108
Figure A-1. 80-Column X 25-Line Character Attributes Subtest Screen
108
Character Set Subtest (80
109
Figure A-2. 80-Column X 25-Line Character Set Subtest Screen
109
Video Scan Alignment Subtest
110
Figure A-3. Video Scan Alignment Subtest (Screen 1
110
Figure A-4. Video Scan Alignment Subtest (Screen 2
111
Character Attributes Subtest (40
112
Figure A-5. 40-Column X 25-Line Character Attributes Subtest Screen
112
Character Set Subtest (40
113
Figure A-6. 40-Column X 25-Line Character Set Subtest Screen
113
Text Mode Color Test
114
Color Attributes Subtest (80
114
Table A-1. Color Attributes
114
Color Attributes Subtest (40
115
Color Bars Subtest
115
Text Mode Pages Test
115
Figure A-7. Text Mode Pages Test Screen
115
Graphics Mode Test
116
320 X 200 Graphics Mode Screens
116
640 X 200 Black/White Graphics Mode Screen
116
Figure A-8. 640 X 200 Black/White Graphics Mode Screen
117
640 X 480 Monochrome Graphics Mode Screen
118
Figure A-9. 640 X 480 Monochrome Graphics Mode Screen
118
320 X 200 16-Color Graphics Mode Screen
119
640 X 350 16-Color Graphics Mode Screen
119
640 X 480 2-Color Graphics Mode Screen
119
Figure A-10. 640 X 480 2-Color Graphics Mode Screen
120
640 X 480 16-Color Graphics Mode Screen
121
320 X 200 256-Color Graphics Mode Screen
121
640 X 480 256-Color Graphics Mode Screen
121
800 X 600 16-Color Graphics Mode Screen
121
800 X 600 256-Color Graphics Mode Screen
121
1024 X 768 16-Color Graphics Mode Screen
121
1024 X 768 256-Color Graphics Mode Screen
121
1280 X 1024 16-Color Graphics Mode Screen
121
Color Palettes Test
121
Solid Colors Test
122
Abbreviations and Acronyms
123
Index
127
Dell OptiPlex NX User Manual (38 pages)
Computer systems
Brand:
Dell
| Category:
Desktop
| Size: 0.62 MB
Table of Contents
Safety Instructions
3
Table of Contents
9
Chapter 1 Introduction
13
System Features
13
Operating System
14
Turning on the System
14
Responding to Error Messages
15
Turning off the System
15
Using the Optional Stand for Vertical Orientation
15
Security Cable Slot and Padlock Ring
15
Figure 1-1. Optional Stand
15
Audio Connectors for the Optiplex NX
16
Energy Star Compliance
16
Figure 1-2. Security Cable Slot and Padlock Ring
16
Figure 1-3. Optiplex NX Audio Connectors
16
Figure 1-4. Energy Star Emblem
16
Chapter 2 Maintaining the System
19
Preserving Data
19
Scheduling Backups
19
Cleaning System Components
19
Recommended Tools and Accessories
19
Cleaning the Computer, Monitor, and Keyboard Exteriors
20
Minimizing Environmental Hazards
20
Temperature
20
Humidity
20
Altitude
20
Dust and Particles
21
Corrosion
21
Esd
21
EMI and RFI
21
Magnetism
22
Speakers
22
Shock and Vibration
22
Power Source Interruptions
22
Power Protection Devices
22
Surge Protectors
22
Line Conditioners
23
Ups
23
Appendix A Regulatory Notices
25
FCC Notices (U.S. Only
25
Class a
25
Class B
26
IC Notice (Canada Only
26
CE Notice
27
EN 55022 Compliance (Czech Republic Only
27
VCCI Notices (Japan Only
27
Class a ITE
28
Class B ITE
28
Korean Regulatory Notice
28
Class a Device
28
Class B Device
28
Polish Center for Testing and Certification Notice
28
NOM 024 Information (Mexico Only
29
Información para NOM 024 (Únicamente para México
30
Appendix B Warranties and Return Policy
31
Limited Three-Year Warranty (U.S. and Canada Only
31
Coverage During Year One
31
Coverage During Years Two and Three
31
General
32
Total Satisfaction" Return Policy (U.S. and Canada Only
32
Index
35
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