Dell Diagnostics - Dell Dimension 9200 Owner's Manual

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Dell Diagnostics

CAUTION:
Before you perform any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
If you experience a problem with your computer, perform the checks in "Solving Problems" on page 49
and run the Dell Diagnostics before you contact Dell for technical assistance.
NOTE:
The Dell Diagnostics only operate on Dell computers.
1 Turn on (or restart) your computer.
2 When the DELL logo appears, press <F12> immediately.
If you wait too long and the operating system logo appears, continue to wait until you see the
®
Microsoft Windows
3 When the boot device list appears, highlight Boot to Utility Partition, then press <Enter>.
4 When the Dell Diagnostics Main Menu appears, select the test you want to run.
68
Troubleshooting Tools
Problem Description
The system is operating in quick resume
®
mode. See "Using Intel
Resume Technology (QRT)" on page 46
for additional information.
Another failure has occurred.
®
desktop, then shut down your computer and try again.
Suggested Resolution
• Press the power button
Viiv™ Quick
• Move the mouse
• Press any key on the keyboard
• Press any key on the optional MCE
remote control
• If the problem persists, contact Dell
(see "Contacting Dell" on page 137).
• Ensure that all hard drive and
CD/DVD cables are properly
connected to the system board (see
"System Board Components" on
page 81).
• If there is an error message on your
screen identifying a problem with a
device (such as the floppy drive or hard
drive), check the device to ensure that
it is functioning properly.
• If the operating system is attempting to
boot from a device (such as the floppy
drive or hard drive), check system setup
(see "System Setup" on page 127) to
ensure the boot sequence is correct for
the devices installed on your computer.
• If the problem persists, contact Dell
(see "Contacting Dell" on page 137).