Troubleshooting - Seiko N877 Instruction Manual

8. TROUBLESHOOTING

Troubleshooting (1)
Problem
The watch has stopped operating.
When the city hand is locked at the 9 o'clock
position.
Bluetooth communication will not start when
manual reception is performed.
(The second hand points to "NO.")
Bluetooth communication cannot be
performed.
Possible Cause
The battery has run down.
The battery nears its end.
The application is not running.
The watch is not registered to the
application.
The airplane mode of the smartphone
is turned on.
The Bluetooth function of the smartphone
is turned off.
The location function of the smartphone
is turned off (for Android smartphone
only).
The application is not allowed to access
the location information (for Android
smartphone only).
The watch is used with a new smartphone.
26
Solution
Immediately request the retailer from
whom the watch was purchased to
replace the battery with a new one.
After replacing the battery, perform a
system reset and configure the hand
adjustment and time/calendar settings.
Start up the dedicated application.
If your smartphone runs on iOS, it is
necessary to start up the dedicated
application after the smartphone is
rebooted.
Register the watch to the dedicated
application.
Turn of the in-flight mode of the smartphone,
and then, start up the dedicated application.
For such operation, refer to the instruction
manual, etc. of the smartphone.
Turn on the Bluetooth function of the
smartphone. For such operation, refer to the
instruction manual, etc. of the smartphone.
Turn on the location function of the
smartphone. For such operation, refer to the
instruction manual, etc. of the smartphone.
Configure the smartphone so that the
dedicated application is allowed to
access the location information.
Uninstall the dedicated application on
the old smartphone, or delete the watch
registered to it.
Refer to
P. 29 of this
Instruction Manual
P. 3 of Application
Operating Guide
P. 5 of Application
Operating Guide
P. 3 of Application
Operating Guide
P. 4 of Application
Operating Guide
P. 4 of Application
Operating Guide
P. 7 of Application
Operating Guide