General Dishwasher Problems - Miele G 7961 Operating Instructions Manual

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Frequently Asked Questions

General dishwasher problems

Problem
The door will not open
when knocked.
The in-operation indica-
tor light is flashing
quickly.
The alarm tone is
sounding.
The message
Press "OK"
to continue
will appear on
the display.
The dishwasher does
not start or the Flex-
iTimer stops running.
The indicator lights and
the display are dark.
The wash cabinet light-
ing does not come on
when the door is
opened.
Detergent residue is left
in the detergent com-
partment at the end of a
program.
The detergent compart-
ment lid cannot be
closed.
88
Possible cause and solution
The
function has been permanently dis-
Knock2open
abled.
 Switch the door-opening function on again (see
"Knock2open" under "Settings").
If the door still will not open or if there is a power fail-
ure, the door can still be opened manually using the
the door-opening aid supplied (see "Door-opening
aid" under "Before using for the first time").
The safe mode of the dishwasher was activated.
This takes place in the following instances:
– If you do not close the door within 4 seconds of
the last press of a sensor button at program
start.
– If the door is open for longer than 4 seconds
during a program or before the FlexiTimer start
time is reached.
 Confirm with OK and close the door within 4 sec-
onds.
The dishwasher has turned off automatically to save
energy.
 Turn the dishwasher back on using the  sensor
button.
The wash cabinet lighting has been turned off per-
manently.
 Turn the lighting back on again (see "BrilliantLight"
under "Settings").
Faulty wash cabinet lighting.
 Contact Miele Customer Service.
The detergent compartment was still damp when de-
tergent was added.
 Only add the detergent when the detergent com-
partment is dry.
Residual detergent is blocking the catch.
 Remove the residual detergent.

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