Help And Advice - BT Freestyle 70 User Manual

Help

Help and advice

If you have any problems using your Freestyle 70, this section If you have any problems using your Freestyle 70, this section
will give you the most common, easy-to-follow solutions. will give you the most common, easy-to-follow solutions.
Telephone problems
• No dialling tone.
• Telephone will not dial out.
• Telephone cannot receive
calls.
• Beeps six times and drops
calls.
• You have a dialling tone but
the telephone will not dial
out.
• Handset does not ring.
• No lights on handset.
• Handset does not ring, a light
shows on the handset.
12
Possible cause
Telephone not connected to
telephone line.
Mains disconnected
Handset battery is discharged.
You may be trying to use tone
dialling on a pulse dialling exchange.
You are connected to a
switchboard/PBX and are
not dialling the access code.
Handset battery is discharged.
The handset ringer may be set to
Check the REN (see page 14). If you
connect too many telephones or
devices to your line they may not all
operate correctly.
If your telephone is connected to an
extension socket, it may have been
connected incorrectly.
Solution
Replace the handset on the base
unit for 10 seconds and try again.
If this does not work, disconnect the
handset battery from the handset
for 10 minutes.
Plug the telephone into the
telephone line.
Connect the mains power supply.
Place the handset on the base unit
and recharge it for 24 hours
ensuring the
CHARGING
See page 11 to switch from tone
to pulse dialling
Use the switchboard/PBX
access code.
Place the handset on the base unit
and recharge it for 24 hours.
. Increase the handset ringer volume.
OFF
If the REN exceeds 4 disconnect
one or more telephones or devices.
Check with your telephone engineer
that the extension socket has been
installed correctly.
light is on.