Warranty - D-Link DP-101P+ User Manual

13. Warranty

Subject to the terms and conditions set forth herein, D-Link Systems, Inc. ("D-Link") provides this Limited warranty for its product only to the person
or entity that originally purchased the product from:
· D-Link or its authorized reseller or distributor and
· Products purchased and delivered within the fifty states of the United States, the District of Columbia, U.S. Possessions or Protectorates,
U.S. Military Installations, addresses with an APO or FPO.
Limited Warranty: D-Link warrants that the hardware portion of the D-Link products described below will be free from material defects in
workmanship and materials from the date of original retail purchase of the product, for the period set forth below applicable to the product type
("Warranty Period"), except as otherwise stated herein.
1-Year Limited Warranty for the Product(s) is defined as follows:
· Hardware (excluding power supplies and fans) One (1) Year
· Power Supplies and Fans One (1) Year
· Spare parts and spare kits Ninety (90) days
D-Link's sole obligation shall be to repair or replace the defective Hardware during the Warranty Period at no charge to the original owner or to refund
at D-Link's sole discretion. Such repair or replacement will be rendered by D-Link at an Authorized D-Link Service Office. The replacement
Hardware need not be new or have an identical make, model or part. D-Link may in its sole discretion replace the defective Hardware (or any part
thereof) with any reconditioned product that D-Link reasonably determines is substantially equivalent (or superior) in all material respects to the
defective Hardware. Repaired or replacement Hardware will be warranted for the remainder of the original Warranty Period from the date of original
retail purchase. If a material defect is incapable of correction, or if D-Link determines in its sole discretion that it is not practical to repair or replace
the defective Hardware, the price paid by the original purchaser for the defective Hardware will be refunded by D-Link upon return to D-Link of the
defective Hardware. All Hardware (or part thereof) that is replaced by D-Link, or for which the purchase price is refunded, shall become the
property of D-Link upon replacement or refund.
Limited Software Warranty: D-Link warrants that the software portion of the product ("Software") will substantially conform to D-Link's then
current functional specifications for the Software, as set forth in the applicable documentation, from the date of original retail purchase of the
Software for a period of ninety (90) days ("Warranty Period"), provided that the Software is properly installed on approved hardware and operated
as contemplated in its documentation. D-Link further warrants that, during the Warranty Period, the magnetic media on which D-Link delivers the
Software will be free of physical defects. D-Link's sole obligation shall be to replace the non-conforming Software (or defective media) with
software that substantially conforms to D-Link's functional specifications for the Software or to refund at D-Link's sole discretion. Except as
otherwise agreed by D-Link in writing, the replacement Software is provided only to the original licensee, and is subject to the terms and conditions
of the license granted by D-Link for the Software. Software will be warranted for the remainder of the original Warranty Period from the date or
original retail purchase. If a material non-conformance is incapable of correction, or if D-Link determines in its sole discretion that it is not practical
to replace the non-conforming Software, the price paid by the original licensee for the non-conforming Software will be refunded by D-Link;
provided that the non-conforming Software (and all copies thereof) is first returned to D-Link. The license granted respecting any Software for
which a refund is given automatically terminates.
Non-Applicability of Warranty: The Limited Warranty provided hereunder for hardware and software of D-Link's products, will not be applied
to and does not cover any product purchased through the inventory clearance or liquidation sale or other sales in which D-Link, the sellers, or the
liquidators expressly disclaim their warranty obligation pertaining to the product and in that case, the product is being sold "As-Is" without any
warranty whatsoever including, without limitation, the Limited Warranty as described herein, notwithstanding anything stated herein to the contrary.
Submitting A Claim: Any claim under this limited warranty must be submitted in writing before the end of the Warranty Period to an Authorized
D-Link Service Office.
· The customer must submit as part of the claim a written description of the Hardware defect or Software nonconformance in sufficient
detail to allow D-Link to confirm the same.
· The original product owner must obtain a Return Material Authorization ("RMA") number from the Authorized D-Link Service Office and,
if requested, provide written proof of purchase of the product (such as a copy of the dated purchase invoice for the product) before the
warranty service is provided.
· After an RMA number is issued, the defective product must be packaged securely in the original or other suitable shipping package to
ensure that it will not be damaged in transit, and the RMA number must be prominently marked on the outside of the package. Do not
include any manuals or accessories in the shipping package. D-Link will only replace the defective portion of the Product and will not ship
back any accessories.
· The customer is responsible for all shipping charges to D-Link. No Charge on Delivery ("COD") is allowed. Products sent COD will either
be rejected by D-Link or become the property of D-Link. Products should be fully insured by the customer and shipped to D-Link
Systems, Inc., 53 Discovery Drive, Irvine, CA 92618. D-Link will not be held responsible for any packages that are lost in transit to
D-Link. The repaired or replaced packages will be shipped via UPS Ground or any common carrier selected by D-Link, with shipping
charges prepaid. Expedited shipping is available if shipping charges are prepaid by the customer.
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