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BT Domus User Manual

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8314 Domus UG [Iss.2Ed.4]
22/8/07
10:17
Page 1
BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314
BT Domus
User Guide

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  • Page 1 8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 1 BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314 BT Domus User Guide...

  • Page 2: Telephone Answering Machine

    8314 Domus UG [Iss.2Ed.4] Section 22/8/07 10:17 Page 2 BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314 Welcome… to your BT Domus Digital Cordless Telephone Answering Machine • Answering machine with up to 12 minutes digital recording time and helpful voice prompts.
  • Page 3 ‘Getting Started’, on the next few pages. Need help? If you have any problems setting up or using your BT Domus please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Alternatively, you may find the answer in the ‘Help’ section at the back of this guide.

  • Page 4: Table Of Contents

    Redial the last number called ... . 19 Redial a number from the redial list ..19 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07...
  • Page 5 Empty calls list ......39 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com...
  • Page 6 Transfer a call ......59 3-way conference call ....60 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07...

  • Page 7: Getting Started

    1. Plug the mains power cable into the socket marked underside of the base and plug the other end into the mains power wall socket and switch the power on. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 7 BT Domus –...

  • Page 8: Handset Battery

    Running the battery right down at least once a week will help it last as long as possible. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 8 BT Domus –...

  • Page 9: Set Date And Time Manually

    If you wish to set the day now as well, please refer to page 34. Your BT Domus is ready for use. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 9 BT Domus –...

  • Page 10: Getting To Know Your Phone

    43. Also used to enter recall. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 10 BT Domus –...

  • Page 11: Standby Screen And Display Icons

    The keypad is locked. * For this feature to work you must subscribe to your network provider’s Caller Display service. A quarterly fee may be payable. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07...

  • Page 12: Base

    Press and release to page/find handset(s), page 21. Press and hold to enter registration mode when registering handsets, page 57. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 12 BT Domus –...

  • Page 13: Navigating The Menus

    Back To exit a menu and return to standby, press and hold If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 13 BT Domus –...

  • Page 14: Menu Map

    If there are no entries in the phonebook: Add Entry Copy from SIM If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 14 BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314...
  • Page 15 Time Format Set Time Set Date Set Day If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 15 BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314...

  • Page 16: Using The Phone

    The handset display shows the call duration both during and for a few seconds after your call. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 16 BT Domus –...

  • Page 17: Receive A Call

    Secrecy cannot hear you. 2. Press to return to your caller. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 17 BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314...

  • Page 18: Make A Handsfree Call

    During a handsfree call, press to change the volume. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 18 BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314 Make a handsfree call 1.

  • Page 19: Redial The Last Number Called

    4. Press . The number is displayed. 5. Press . The entry is saved. Press If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 19 BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314 to the number you want.

  • Page 20: Delete A Redial Number

    When the call is ended, the keypad lock comes on again. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 20 BT Domus –...

  • Page 21: Paging/Find Handset

    4. Enter the number and press 5. Press to return to standby. Back If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 21 BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314 .

  • Page 22: View An Entry

    T press once then scroll through the entries. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 22 BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314 View an entry 1.

  • Page 23: Delete An Entry

    4. Press to return to standby. Back If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 23 BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314...

  • Page 24: Character Map

    8314 Domus UG [Iss.2Ed.4] Using the phone If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 24 BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314 Character map...

  • Page 25: Vip Ringtone

    6. Press to return to standby, Back If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 25 BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314...

  • Page 26: Copy From Sim Card

    Memory Full Not All Copied and the transfer will stop and the display goes back to the phonebook names list. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 26 BT Domus –...

  • Page 27: Handset Settings

    4. Press to return to the previous menu level. Back If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 27 BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314...

  • Page 28: Handset Name

    You do not need to press If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 28 BT Domus –...

  • Page 29: Auto Hangup

    4. Press to return to the previous menu level. Back If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 29 BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314...

  • Page 30: Redial Length

    You can stop your BT Domus from automatically dialling the switchboard access number by switching the access code off. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 30 BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314 Redial length 1.

  • Page 31: Base Settings

    4. Press to return to the previous menu level. Back If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 31 BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314...

  • Page 32: System Pin

    This will change to a ringtone you have set once the caller information is displayed for the caller’s number. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 32 BT Domus –...

  • Page 33: Clock & Alarm

    12 Hour 4. Press to return to the previous menu level. Back If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 33 BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314...

  • Page 34: Set Date

    When the alarm is set, the display shows the icon. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 34 BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314 Set date 1.

  • Page 35: Stop Alarm Ring

    5. Press to return to the previous menu level. Back If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 35 BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314...

  • Page 36: Calls Lists

    If the call is from a callback request, Callback is displayed. If the call is from an international number, International is displayed. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 36 BT Domus –...

  • Page 37: View And Dial New Missed Calls

    To dial the number: Press 4. Press to return to the previous menu level. Back If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 37 BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314...

  • Page 38: Copy A Calls List Number To The Phonebook

    If you need to edit the number or name, press Clear to delete any unwanted characters, then enter new ones using the keypad. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 38 BT Domus –...

  • Page 39: Empty Calls List

    Instead of the engaged tone, the second caller will hear an announcement to hold as you are aware that they are waiting. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 39 BT Domus –...

  • Page 40: To Use Call Waiting

    8314 Domus UG [Iss.2Ed.4] Calls lists If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 40 BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314 To use Call Waiting...

  • Page 41: Answering Machine

    5. Press to return to the previous menu level. Back If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 41 BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314 .

  • Page 42: Play New Messages

    If there are no messages the display shows No Messages. During playback, the message number is displayed on the screen. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 42 BT Domus –...

  • Page 43: Delete All Old Messages

    2. Scroll Answer Settings 3. Scroll Answer Delay If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 43 BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314...

  • Page 44: Audible Message Alert

    8314 Domus UG [Iss.2Ed.4] Answering machine If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 44 BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314 4. Scroll...

  • Page 45: Record Your Own Outgoing Message

    2. Scroll Answer Settings 3. Scroll Outgoing Message If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 45 BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314 .

  • Page 46: Answer Mode

    If the memory becomes full during recording, you hear the Memory Full announcement and the display shows Memory Full. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 46 BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314 is highlighted.

  • Page 47: Call Screening

    2. To interrupt and speak to the caller directly, press Or, after the caller has hung up, and the display shows You have 1 new message If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 47 BT Domus –...

  • Page 48: Remote Access

    If you have any new messages they will be played after you have entered your security PIN code. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 48 BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314...

  • Page 49: Operating Your Answering Machine Remotely

    Press 9 and follow the spoken instructions to set a new remote access security code. “To hear main menu again, press 1”. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 49 BT Domus –...

  • Page 50: Text Messaging (Sms)

    At any time, press Back to go back to the previous screen, or press and hold to cancel and return to standby. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 50 BT Domus –...

  • Page 51: Send A Text Message

    4. When sending a message, the display shows then Message Message Sent If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 51 BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314 is highlighted.

  • Page 52: Check Messages In Your Outbox

    DECT product then all BT Domus handsets registered to it will be able to receive text messages. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 52 BT Domus –...

  • Page 53: Read, Reply, Forward, Delete Or Save Sender's Number

    . Enter a name (up to 16 characters) and press Edit the number if required then press saved in the phonebook. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 53 BT Domus –...

  • Page 54: Service Centre Numbers

    Centre’ stored on your BT Domus you will need to select which one you want to use for sending (see next section). If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 54 BT Domus –...

  • Page 55: Select Send Service Centre

    4. Scroll 5. Press to return to the previous menu level. Back If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 55 BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314 is highlighted.

  • Page 56: Set Message Alert Tone

    8314 Domus UG [Iss.2Ed.4] Text messaging If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 56 BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314 Set message alert tone 1.

  • Page 57: Using Additional Handsets

    Any bases the handset is already registered with are marked with a star symbol. 4. Press If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 57 BT Domus –...

  • Page 58: Select A Base

    You must de-register another handset before you can register the new one. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 58 BT Domus –...

  • Page 59: De-Register A Handset

    During your call: 1. Press then the handset number (1-5) you want. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 59 BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314...

  • Page 60: 3-Way Conference Call

    If the other handset does not answer, press to return to your original caller. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 60 BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314 2.

  • Page 61: Help

    • Check that the mains power is correctly connected. • Make sure the handset is registered to the base, see page 57. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 61 BT Domus –...
  • Page 62 Answering machine messages have the wrong date, time and day • Have you set the date, time and day? See page 33–34. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 62 BT Domus –...
  • Page 63 Cannot register a handset to a base • You can register a total of 5 handsets to your BT Domus base and you can register your BT Domus handset to up to 4 bases. Check that you have not exceeded the limits.

  • Page 64: Possible Problems With Text Messaging

    Buzzing noise on my phone or on other electrical equipment nearby • Sometimes your BT Domus can interfere with other electrical equipment if it is placed too close. It is recommended that you place your BT Domus at least one metre away from electrical appliances or metal obstructions to avoid any risk of interference.
  • Page 65 Further help and advice for text queries on BT lines: • BT Residential customers – call 151, choose option 2, when prompted by the Fault Management Service select option 2, enter your phone number on the handset and wait to speak to a customer adviser.
  • Page 66 • BT Residential lines – call 150. BT Business lines – call 152. • For non BT line customers, call 0800 800 150 (residential) or 0800 800 152 (business). • Additional handsets are available from the Helpdesk on 0870 605 8047.
  • Page 67 • You have pressed the wrong button in a sequence. Check the prompts in the display or refer to instructions in this user guide. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07...

  • Page 68: General Information

    BT accepts no responsibility for damage caused to your BT Domus by using any other types of batteries. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 68 BT Domus –...

  • Page 69: Cleaning

    • There is a slight chance your phone could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cord during an electrical storm. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 69 BT Domus –...

  • Page 70: Guarantee

    605 8047or email bt.helpdesk@suncorptech.com for assistance. In the unlikely event of a defect occurring, please follow the Helpline’s instructions for replacement or repair. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 70 BT Domus –...

  • Page 71: How Many Telephones Can I Have

    Directive 1999/5/EC. The Declaration of Conformance for the BT Domus is published on the website: http://www.suncorptech.com/bt If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 22/8/07 10:17 Page 71 BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314...
  • Page 72 8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 72 BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314 Offices worldwide The services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective...

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