I Forgot My Encryption Key - D-Link DI-624 User Manual

Troubleshooting
6. Why can't I get a wireless connection? (continued)
Turn off your DI-624 and the client. Turn the DI-624 back on again, and then

turn on the client.
Make sure that all devices are set to Infrastructure mode.

Check that the LED indicators are indicating normal activity. If not, check that

the AC power and Ethernet cables are firmly connected.
Check that the IP Address, subnet mask, gateway and DNS settings are cor-

rectly entered for the network.
If you are using 2.4GHz cordless phones, X-10 equipment or other home se-

curity systems, ceiling fans, and lights, your wireless connection will degrade
dramatically or drop altogether. Try changing the Channel on your DI-624, and
on all the devices in your network to avoid interference.
Keep your product away (at least 3-6 feet) from electrical devices that generate

RF noise, like microwaves, monitors, electric motors, etc.

7. I forgot my encryption key.

Reset the DI-624 to its factory default settings and restore the other devices on

your network to their default settings. You may do this by pressing the Reset
button on the back of the unit. You will lose the current configuration settings.
60