CONCORD Eye-Q 4060 AF Frequently Asked Questions

Concord Eye-Q 4060AF
I am having difficulties installing the camera driver and software. What Should
I do?
If you encounter this issue, please uninstall the driver completely and restart you
computer. Please reinstall the driver again. It's recommended you download the latest
driver version from our website http://www.concord-
camera.com/support/downloads/downloads.htm.
There are two ways to uninstall drivers or software completely:
1.Uninstall the driver or software from Programs:
& From the Start button, click Programs and choose the camera model software and
driver.
& From the camera software folder, select the Uninstall Wizard. When asked if you
want to completely remove the program from your computer, answer Yes. A
message stating that the program was successfully removed is displayed.
& Click Start > Shut Down.
When the Shut Down dialog box is displayed, choose Restart.
& Click OK to restart your computer.
2. Uninstall the driver or software from the Control Panel:
& From the Start button, click Settings > Control Panel.
& Double-click Add/Remove Programs.
& Highlight the desired software and click the Change/Remove button.
& Proceed to the next step following the on-screen instructions.
& Click Start > Shut Down.
When the Shut Down dialog box is displayed, choose Restart. Click OK to restart
your computer.
Why are some of my pictures overexposed?
If you find that some of your pictures are overexposed, please try the following.
a. You may have used the flash unnecessarily. Please change the camera's flash
setting to Auto Flash.
b. There may not have been enough distance between the camera and the subject.
Move the camera so there is at least 1m (3.3ft) between the camera and the subject.
c. The exposure compensation may be set incorrectly. You can adjust the exposure
compensation by following the directions below:
1. Press the Menu button to display the main menu.
2. Press until Exposure Compensation is highlighted.
3. Press to enter the Exposure Compensation menu.
4. Press to highlight the value you want.
6. Press the OK button to save your selection.