Sending A Call To A Voice Messaging System - Cisco CP-7941G-RF Phone Manual

If you want to...
Transfer two current calls
to each other (direct
transfer) without staying on
the line (SCCP phones only)
Redirect a call to a voice
messaging system
Tips
• If on-hook transfer is enabled on your phone, you can either hang up to complete the call, or press
Transfer and then hang up.
• If on-hook transfer is not enabled on your phone, hanging up without pressing Transfer again
places the call on hold.
• You cannot use Transfer to redirect a call on hold. Press Resume to remove the call from hold
before transferring it.

Sending a Call to a Voice Messaging System

You can use iDivert to send an active, ringing, or on-hold call to your voice messaging system.
Depending on the type of call and your phone configuration, you can also use iDivert to send the call
to another party's voice messaging system.
• If the call was originally sent to someone else's phone, iDivert allows you to redirect the call either
to your own voice messaging system or to the original called party's voice messaging system. Your
system administrator must make this option available to you.
• If the call was sent to you directly (not transferred or forwarded to you), or if your phone is does
not support the option described above, using iDivert redirects the call to your voice messaging
system.
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Then...
1. Scroll to highlight any call on the line.
2. Press Select.
3. Repeat this process for the second call.
4. With one of the selected calls highlighted, press DirTrfr. (To
display DirTrfr, you might need to press more.)
The two calls connect to each other and drop you from the call.
Note If you want to stay on the line with the callers, use Join instead.
Press iDivert. For more information, see
Messaging System, page
Sending a Call to a Voice
22.
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