Ending A Call; Using Hold And Resume - Cisco CP-7941G-RF Phone Manual

If you want to...
Use your phone to answer a
call ringing elsewhere
Answer a priority call (SCCP
phones only)

Ending a Call

To end a call, hang up. Here are some more details.
If you want to...
Hang up while using the handset
Hang up while using the headset
Hang up while using the speakerphone Press
Hang up one call but preserve another
call on the same line

Using Hold and Resume

You can hold and resume calls.
If you want to...
Put a call on hold
Remove a call from
hold on the current line
Remove a call from
hold on a different line
Tips
• Engaging the Hold feature typically generates music or a beeping tone.
• A held call is indicated by the call-on-hold icon:
Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.1 (SCCP and SIP)
Then...
Use Call Pickup.
Hang up the current call and press
Answer.
Then...
Return the handset to its cradle. Or press EndCall.
Press
EndCall.
Press EndCall. If necessary, remove the call from hold first.
Then...
1. Make sure the call you want to put on hold is highlighted.
2. Press Hold.
1. Make sure that the appropriate call is highlighted.
2. Press Resume.
Press for the appropriate line.
If a single call holding on this line, the call automatically resumes. If
multiple calls are holding, scroll to the appropriate call and press Resume.
. If you want to keep headset mode activate, press
or EndCall.
.
Basic Call Handling
For more information, see...
Picking Up a Redirected
Call on Your Phone,
page 30
Prioritizing Critical Calls,
page 35
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