Troubleshooting - IRiver H10 Instruction Manual

Additional information

Troubleshooting

Symptom
The player will not
power on.
No sound during
playback.
74
Buttons do not work.
Noise and distortion
during playback.
Characters in LCD
are corrupted.
Possible solutions
Check whether the HOLD switch on the player is ON.
(Switch it to OFF position.)
Check whether the battery is discharged.
Check it again after connecting the AC adapter.
Check whether the battery is connected correctly.
If the power is still turned on after charging,
please contact iriver customer support.
Check whether volume is set to "0".
Connect the earphones plug firmly.
Check whether the HOLD switch on the player or remote control
is ON.
Switch it to OFF position and try it again.
Check whether the plug or connection jack of earphone is dirty.
Dirty connectors may cause noise.
Check whether the music file is corrupted.
Check it again with other music file.
If the file data is corrupted, noise or distortion may result.
Check whether the right language is selected.
The language setting can be changed in <SETTINGS> - <Extra> -
<Language>.
Additional information
Troubleshooting
Symptom
Check whether an earphone is connected.
Earphone cord functions as an antenna during radio reception.
Radio reception will be poor unless an earphone is attached to the
player.
Poor radio reception.
Adjust the position of the player and earphone.
Turn off any nearby electronic equipment to avoid possible
interference. If it is effective, move and use the player away from
those sources.
Check whether the USB cable is firmly connected.
Check whether the AC adapter is connected.
Failed download.
If the remaining battery amount is not sufficient, download may not
be available.
Audio titles listed under <MUSIC> will only play if they were
loaded using iriver plus or Windows Media Player.
The titles saved in
Use the BROWSER function to locate and play your files.
H10 [20GB;color] are not
If the files still do not play, it is possible they are in a format not
played.
compatible with this player. Please consult with the program or
service used to originally retrieve the titles.
Possible solutions
75