Main Messages And Troubleshooting - Konica Minolta bizhub 225i User Manual

5.1

Main messages and troubleshooting

5 Troubleshooting
This chapter describes how to take corrective actions when an error message appears or a problem occurs.
5.1 Main messages and troubleshooting
Message
[COMMUNICATION ERROR]
[XXXX Server]
[CANNOT CONNECT]
[XXXX Server]
[CANNOT GET IP]
[XXXX Server]
[DISCONNECT]
[XXXX Server]
[WRONG PASSWORD]
[XXXX Server]
[MEMORY FULL]
[MEMORY FILE FULL]
[SERVER MEMORY FULL]
[SMTP Server]
[XXX SERVER ERROR]
bizhub 225i
Cause
Communication with the server
failed due to a problem in the
main unit or unavailability of the
network or server.
A connection with the server
could not be established.
An IP address could not be ob-
tained from the DNS server.
The connection with the server
has been lost.
Login to the server failed due to
a wrong password.
Copies or incoming/outgoing
data has exceeded the memory
capacity.
The maximum number of files
has been used during E-mail
transmission.
A memory overflow occurred in
the SMTP server during E-mail
transmission.
Scanned data could not be
properly uploaded to the FTP
server or SMB server.
Correction action
Check the communication result
report.
Contact your network adminis-
trator.
Make sure that the Ethernet ca-
ble is correctly connected.
(page 2-4)
Check the function settings on
the [E-MAIL SETTING 1], [E-
MAIL SETTING 2], and [NET-
WORK SETTING] menus.
Contact your network adminis-
trator.
Contact your network adminis-
trator.
Check the function settings on
the [E-MAIL SETTING 1], [E-
MAIL SETTING 2], [LDAP SET-
TING] menu. Or, check the pass-
word for Scan to Server (SMB,
FTP). Contact your network ad-
ministrator.
Press any key to cancel the job.
Remove the transmitted data
stored in the memory.
Contact your network adminis-
trator.
Contact your network adminis-
trator.
5
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