HP Digital Sender 8100C Administrator's Manual page 58

Control panel messages (continued)
Message
The e-mail configuration is
inconsistent. Please check.
The e-mail function isn't
configured. Please contact
the administrator or refer to
the documentation.
E-mail server not available.
Contact the administrator.
Errors were found when
checking the address book.
Initialize address book?
The I-fax configuration is
inconsistent. Please check.
The i-fax function isn't
configured. Please contact
the administrator or refer to
the documentation.
Internal error. codes
Digital Sender halted.
All manuals and user guides at all-guides.com
Description
There is a problem with the
e-mail configuration.
There is a problem with the
e-mail configuration.
You selected the e-mail
function, but the e-mail
server is turned off or cannot
be reached.
An internal check of the
address book database
found significant problems.
There is a problem with the I-
fax configuration.
There is a problem with the i-
fax configuration.
Internal problem.
Troubleshooting the digital sender
Actions
Using the E-mail configuration menu,
make sure that you have correctly
configured the e-mail server address and
e-mail default FROM address.
Try reentering the information in the
Network configuration menu.
Turn the digital sender off and then back
on.
If the problem persists, contact
HP customer support.
See "Configure e-mail parameters" on
page 20.
Turn the digital sender off and then on
again.
Make sure all cabling is securely
connected.
Make sure the e-mail server is running
and can be reached from the portion of
the network on which the digital sender is
installed.
Make sure the network interface card is
communicating with the network. To do
this, verify that the TCP/IP status
parameter on the Revision page reads
READY , and then try to reach the digital
sender using a network command such
as ping.
Reset address books by answering "Yes"
to the control panel question. Wait for the
reset to complete and then restore a
backup copy of the address book.
Using the I-fax configuration menu, make
sure that you have correctly configured
the I-fax domain, fax account e-mail
address, fax prefix and/or fax postage.
Try reentering the information in the
Network configuration menu.
Turn the digital sender off and then back
on.
If the problem persists, contact
HP customer support.
See "Configure I-fax parameters" on
page 21.
See the internal error table starting on
page 61.
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