Customer Service Information - PURE SUPA-BOUNCE Product Manual

CUSTOMER SERVICE INFORMATION

Thank you for purchasing:
SUPA-BOUNCE 14FT
TRAMPOLINE SET
MODEL# 9414TS
If you have an issue with your item, do not return. Please report
items that are damaged or missing parts to the manufacturer GQ
Brands within three days of delivery. Contact customer service
at customerservice@gqbrands.com to open a ticket.
At GQ Brands®, we want all of our customers to be completely
satisfied with their purchase. Take time to review the contents of
the product you have just received to make sure that all of the
parts are included. If you find that any parts are missing or
damaged, we will provide replacement parts at no charge within
30 days of purchase.
Please keep in mind that for select damaged part replacement
requests, we will require a photo for submission.
Please be sure to include the following information when you contact Customer Service:
YOUR NAME: ___________________________________
YOUR MAILING ADDRESS: ________________________
YOUR EMAIL ADDRESS: _________________________
PRODUCT NAME: _______________________________
PRODUCT MODEL#: _____________________________
PART NUMBER _________________________________
LIMITED WARRANTY
Global Quality Brands® warrants this product to be free from defects in
workmanship and materials under normal use and conditions for a period
90 DAYS PARTS/ 6 MONTHS STEEL FROM THE DATE OF
ORIGINAL PURCHASE. This Limited Warranty is not transferable and is
available only for the original purchaser of the Product. The Company's
obligation under this warranty is limited to replacing or repairing the
Product, at the discretion of the company.
All warranty coverage extends only to the original retail purchaser from
the date of purchase, GQ Brands obligation under this warranty is limited
to replacing or repairing, at Global Quality Brands® option. All products
for which a warranty claim is made must be received by Global Quality
Brands® and accompanied by sufficient proof of purchase (photocopy of
the original store receipt, indicating the date of purchase). All freight and
handling fees are the responsibility of the consumer to pay, both to and
from Global Quality Brands®. All warranty claims must be pre-authorized
by Global Quality Brands® pre-authorization can be obtained by calling
866-498-5269.
This warranty does not cover ordinary wear and tear, weathering, failure
to follow directions, improper installation, improper maintenance, or acts
of nature, (such as damage caused by wind, lightning, snow, water, or
ice) weather damage, damage caused by unauthorized repair work or
damage caused by improper use of the products are not covered by the
product warranty. No other warranty beyond that specifically set forth
above is authorized by GQ Brands®.
2
Please Note: In the interest of better quality and value, we are constantly
improving and updating our product information. Most up to date
manuals, warnings and product information can be found at:
https://www.globalqualitybrands.com/warnings
To register you product please visit:
www.globalqualitybrands.com/product-registration or
Scan code:
To order these parts, or if you have any other questions or
concerns about this GQBrands product, please contact us
at
PureFun.Net
GQBrands®
Phone: 1-866-498-5269
Email: CustomerService@GQBrands.com
4401 Samuell Blvd, Ste 150, Mesquite, TX 75149
RETAILER WHERE PURCHASED:_________________________
DATE OF PURCHASE: __________________________________
ORDER NUMBER: (If Available) ____________________________
QUANTITY NEEDED: __________________________________
SERIAL NUMBER:
GLOBAL QUALITY BRANDS® IS NOT RESPONSIBLE OR LIABLE
FOR INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING
OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE
OF THE PRODUCT OR OTHER DAMAGES WITH RESPECT TO ANY
ECONOMIC LOSS, LOSS OF PROPERTY, LOSS OF REVENUE OR
PROFITS, LOSS OF ENJOYMENT OR USE, COST OF REMOVAL,
INSTALLATION OR OTHER CONSEQUENTIAL DAMAGES. SOME
STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY,
THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THE
WARRANTY EXTENDED HEREUNDER IS IN LIEU OF ALL OTHER
WARRANTIES AND GLOBAL QUALITY BRANDS®, SPECIFICALLY
DISCLAIMS ANY IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE IS LIMITED IN ITS SCOPE
AND DURATION TO THE TERMS SET FORTH HEREIN. SOME
STATES DO NOT ALLOW LIMITATION ON HOW LONG AN IMPLIED
WARRANTY LASTS. ACCORDINGLY, THE ABOVE LIMITATION MAY
NO APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY
FROM STATE TO STATE.
WHILE EVERY ATTEMPT IS MADE TO ENSURE THE HIGHEST
DEGREE OF PROTECTION IN ALL EQUIPMENT, WE CANNOT
GUARANTEE FREEDOM OF INJURY. THE USER ASSUMES ALL
RISK OF INJURY DUE TO USE OR INSTALLATION. ALL
MERCHANDISE IS SOLD ON THIS CONDITION, WHICH NO
REPRESENTATIVE OF GQ BRANDS® CAN WAIVE OR CHANGE.
GQBrands.com CustomerService@GQBrands.com
1-866-498-5269