Failed Connection On Broadband Router's Wan Side; Dns (Domain Name System) Failure - CNET CNIG-914 User Manual

3. If you can reach your Broadband Router with ping command, verify that
you have disabled the Web Proxy function. For information on disabling
the Web Proxy, please refer to A.2 Disable Web Proxy in Appendix A:
Configure TCP/IP in Your PC
If the problem persists, there might be a problem in your PC, Ethernet
Interface Card, or Ethernet cable. Use another client system and try the
approach again.

3. Failed Connection on Broadband Router's WAN Side

Solution:
1. Check if the WAN link/act LED is continuously ON or flashing.
2. Verify that your WAN access type and the corresponding information
are the same as the datasheet provided by your Internet Service
Provider.

4. DNS (Domain Name System) Failure

Solution:
1. If there is no problem in 1-3, try to use ping command to reach an
existing IP address on the Internet. If it works, it means that the
domain name cannot be translated and there might be problem with
your DNS server. Please set another DNS server in you client PC.
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