Troubleshooting - Buffalo WLA-G54 User Manual

B

Troubleshooting

B.1 Common Troubleshooting Tips B
Common Problems:
• Out of range, client cannot connect to the AirStation.
• Confi guration mismatch, client cannot connect to the AirSta-
tion.
• Absence or confl ict with the Client Driver.
• Confl ict of another device with the AirStation hardware.
B.1.1 LED Activity B
Monitoring LED activity helps identify problems.
- Power LED should be GREEN,
- Wireless LED should be GREEN if the line is active. If is it
blinking GREEN, wireless communication is active.
- Ethernet LED should be GREEN (100Mbps) or AMBER
(10Mbps) while the communication is active.
DIAG LED Activity
Unplug the power for three seconds. Plug the power back in
to monitor the DIAG LEDs during start-up.
If the symptom matches Table B.1.1, email techsupport@buff
alotech.com or call 866-752-6210 24 hours a day, seven days
a week.
Table B.1.1
DIAG LED Activity Table
DIAG LED Display
Action - Description/Cause
Red fl ash, 3 times
Starting:
A problem in the wired LAN side
Red fl ash, 4 times
Starting:
A problem in the wireless LAN side
B. 1.2 LEDs Work But Client PC Cannot Connect to Net-
work
If the LEDs indicate that the network is working properly
(Power LED is on, Transmit/Receive LED blinks), check the
TCP/IP settings of the network.
Changing Client TCP/IP Settings in Windows
Consult the LAN Administrator for TCP/IP settings.
To add or change the TCP/IP Settings:
1. On the Windows task bar click Start.
2. Select Settings, then Control Panel.
3. Double-click on the Network icon to view the Network
Properties.
4. From the list of installed components, verify the TCP/IP ->
Buffalo WLI-USB-L11G wireless LAN adapter protocol (or
appropriate wireless LAN adapter) is installed.
• If this protocol is not yet installed, click the Add button and
select the TCP/IP protocol from the list. Refer to Windows Help
for more information.
• If this protocol is installed, select this protocol and click the
Properties button. Verify the parameters match the settings
provided by your LAN Administrator. Make changes if neces-
sary, and click OK.
5. When prompted, restart your computer.
B. 1.3 Other Problems
Please refer to www.buffalotech.com for further reference ma-
terials or call Buffalo's Toll-Free Tech Support 24 hours a day, 7
days a week at 866-752-6210.
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