Buffalo TeraStation Essentials User Manual

Network attached storage
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Network Attached Storage
TeraStation 3010/3020, TeraStation Essentials
User Manual
TeraStation 3010
TeraStation 3020
TeraStation Essentials
Please make sure to read this manual before using and follow the procedures. If you have any inquiries about
the product, contact the number on the warranty statement or the packing box. Do not discard the included
documents, the warranty statement, or the packing box.
Americas: www.buffaloamericas.com
Europe: www.buffalo-technology.com
Asia Pacific: www.buffalo-asia.com
TS3210DN
TS3410RN
TS3220DN
TS3420RN
TS3420DS
TS3410DN
TS3420DN
TS3420RS
35021138-33
April 2023

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Summary of Contents for Buffalo TeraStation Essentials

  • Page 1 Network Attached Storage TeraStation 3010/3020, TeraStation Essentials User Manual TS3210DN TS3410DN TeraStation 3010 TS3410RN TS3220DN TS3420DN TeraStation 3020 TS3420RN TeraStation Essentials TS3420DS TS3420RS Please make sure to read this manual before using and follow the procedures. If you have any inquiries about the product, contact the number on the warranty statement or the packing box.
  • Page 2: Table Of Contents

    Safety Precautions ................ 11 Chapter 2 Getting Started .......... 12 Diagrams ..................12 TS3010 Series TeraStations ..............12 TS3020 Series TeraStations, TeraStation Essentials ......15 Turning the TeraStation On and Off..........18 Creating a USB Initialization Drive ..........19 Accessing Settings ................ 19 Opening Settings ..................19...
  • Page 3 Importing User Information ..............31 Adding a Group ................31 Configuring Access Restrictions ..........34 Restricting Local User Access to Shared Folders ........34 Restricting AD Domain User Access to Shared Folders ......36 Restricting Access to Subfolders ............39 NFS ....................41 Enabling NFS ....................42 NFS Mount Commands ................47 Offline Files for Windows ..............
  • Page 4 S.M.A.R.T..................69 Displaying S.M.A.R.T. Information ............70 Checking the Drive Condition ..............71 Formatting Drives ................. 71 Encrypting Drives ................72 Erasing Data on the TeraStation Completely ......73 Performing a Full Format ................73 Performing the Secure Erase Command ..........74 Quotas .................... 76 Limits for Users ..................76 Limits for Groups ..................77 Limits for LVM Volumes ................79...
  • Page 5 Preparing a Backup Destination .............97 Configuring a Backup Job ...............99 If Backing Up from rsync-Compatible Devices to the TeraStation ..102 Restoring Backup Data ................103 Backup Logs for If Backup Fails ............104 Replication ................... 106 Preparing a Replication Destination ............107 Configuring a Replication Job ..............109 Synchronizing Between Source and Destination TeraStations Periodically .....................112 Failover ..................
  • Page 6 Creating a Shared Link (Windows Only) ..........146 Using Microsoft Azure for Data Preservation ......146 Creating an Azure Storage Sync Backup Job ........146 Creating an Azure Storage Sync Restore Job ........154 Changing Job Settings ................159 Synchronizing with Microsoft OneDrive ........162 Creating a OneDrive Sync Job ...............162 Changing Job Settings ................173 Corrective Actions for in Case of Error ..........175...
  • Page 7 Chapter 8 Settings Backup/Restoration ....211 Saving and Applying Settings ............ 211 Saving Settings ..................211 Applying Settings ..................212 Transferring Another Buffalo NAS Device’s Settings ....213 Creating a Config File (.nas_config) ............214 Transferring Settings ................214 Restoring Factory Defaults ............215 Initializing from Settings ..............215...
  • Page 8 Chapter 9 Network Settings ........219 Wake-on-LAN ................219 Port Trunking ................219 SNMP .................... 223 Proxy Server ................225 Jumbo Frames ................225 Changing the IP Address ............227 Mapping IP Address and Hostname .......... 228 Chapter 10 Advanced Features ........ 231 Email Notification ...............
  • Page 9 LEDs ....................246 Chapter 11 Drive Replacement and Troubleshooting ..................248 Replacing a Defective Drive ............248 Drive Replacement for a Redundant RAID Array (TeraStation Is On) 249 Drive Replacement for a Redundant RAID Array (TeraStation Is Off) 251 Drive Replacement for a RAID 0 Array ..........252 Drive Replacement for a JBOD ..............253 Drive Replacement for a Hot Spare ............253...
  • Page 10 Chapter 13 Appendix ..........265 Info and Error LEDs ..............265 Errors .......................265 Notices ....................266 Information Events ................267 Default Settings ................269 Specifications ................270...
  • Page 11: Chapter 1 Notice

    Chapter 1 Notice Chapter 1 Notice Regulatory Compliance Information For Customers in the United States This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 12: Warning Symbols And Graphical Icons On The Product

    Chapter 1 Notice Warning Symbols and Graphical Icons on the Product Warning symbols are used on the product for safety operation and prevention of injury to you and damage to the unit. The following explains the meanings of symbols used on the product. This symbol indicates important warnings or cautions for operation and maintenance.
  • Page 13: Chapter 2 Getting Started

    Chapter 2 Getting Started Chapter 2 Getting Started The procedures in this manual correspond to firmware version 5.64 and later. To read the manual for older firmware versions installed on your TeraStation, click View Manual from Settings. Diagrams Depending on the number or type of drives in the unit, the model name will be different. Check the sticker on the packing box for your unit’s model name.
  • Page 14 Chapter 2 Getting Started TS3410DN 2 3 4 5 6 TS3410RN 10 18 3 4 5 6 10 1 7 10 9 12 13 14 Power Button (   ) To power on the TeraStation, connect the power cable and wait for 10 seconds, then press the power button. To power off the TeraStation, press and hold down the power button for three seconds.
  • Page 15 Chapter 2 Getting Started Error LED If there is an error, the error LED will light up red. Check the Settings interface or NAS Navigator2 to see the error message. LAN1 LED When LAN port 1 is connected, this LED glows green and blinks when the connection is experiencing activity. LAN2 LED When LAN port 2 is connected, this LED glows green and blinks when the connection is experiencing activity.
  • Page 16: Ts3020 Series Terastations, Terastation Essentials

    Chapter 2 Getting Started Link LED Glows green when the TeraStation is connected to a network. TS3020 Series TeraStations, TeraStation Essentials TS3220DN 2 3 4 5 6 12 13 14 TS3420DN 2 3 4 5 6...
  • Page 17 Chapter 2 Getting Started TS3420DS 2 3 4 5 6 TS3420RN 10 18 3 4 5 6 10 1 7 10 9 13 14...
  • Page 18 Chapter 2 Getting Started TS3420RS 10 18 3 4 5 6 10 1 7 10 9 13 14 Power Button To power on the TeraStation, connect the power cable and wait for 10 seconds, then press the power button. To power off the TeraStation, press and hold down the power button for three seconds. If the TeraStation beeps, pressing and holding this button for a short period will stop the beeping.
  • Page 19: Turning The Terastation On And Off

    Chapter 2 Getting Started Init Button Press and hold down this button with something pointed to initialize the TeraStation’s admin username and password, two-factor authentication settings, IP settings, SSL, and service port restriction settings to their factory default values. The effects of this button can be changed in Settings. During initialization, the TeraStation will beep and the message will appear as a notification.
  • Page 20: Creating A Usb Initialization Drive

    Chapter 2 Getting Started To turn off the TeraStation, press and hold down the power button for three seconds. When the power LED turns off, the shutdown process is finished. Don’t unplug the power cable without powering the TeraStation off first. Note: Do not disconnect or reconnect the internal drives while turning the TeraStation on or off.
  • Page 21 Chapter 2 Getting Started Right-click your TeraStation’s icon and select Open Settings. For macOS, select the TeraStation’s icon while holding down the control key, then select Open Settings. Enter the username and password, then click OK. Notes: • If the time-out period is set to “10 minutes”, you will be logged out of Settings after 10 minutes of inactivity. •...
  • Page 22 Chapter 2 Getting Started If you did not enable two-factor authentication, skip to step 5. Otherwise, refer to the authenticator app on your mobile device for the verification code. Enter the verification code and click OK. Note: For detailed information about two-factor authentication, refer to the “Two-Factor Authentication”...
  • Page 23: Configuring Settings Via Setup Wizard

    Chapter 2 Getting Started • Click at the top-right of Settings and choose I'm here to have the TeraStation beep so it can be located easily. Configuring Settings via Setup Wizard When you access Settings for the first time, or after initializing the TeraStation’s settings, the setup wizard will automatically appear to help you configure several TeraStation settings, such as RAID mode and proxy server settings.
  • Page 24: Checking The Device Information From Dashboard

    Chapter 2 Getting Started The process is complete once you close the wizard. Checking the Device Information from Dashboard When opening the Settings interface, the Dashboard page will appear first. Dashboard will show the following device information: • Notices, such as information events and errors •...
  • Page 25 Chapter 2 Getting Started Click at the top-right of Settings and choose Shut Down or Restart. Click Yes. The “Confirm Operation” screen will open. Enter the confirmation number, then click OK. The process is complete when the power LED is extinguished if you shut down, or turns blinking to glowing if you restart.
  • Page 26: Chapter 3 File Sharing

    Chapter 3 File Sharing Chapter 3 File Sharing You can create users and groups to access the shared folders on the TeraStation and configure access restrictions to limit access to key data. Configuring Shared Folders Adding a Shared Folder From Settings, click File Sharing. Click the settings icon ( ...
  • Page 27 Chapter 3 File Sharing Configure the desired settings, then click OK. The process is complete once you close the confirmation window that appears. Notes: • Names may contain up to 27 alphanumeric characters, hyphens (-), and underscores (_). Multibyte characters are supported.
  • Page 28: Recycle Bin

    Chapter 3 File Sharing • Don’t use the following unsupported characters in shared folder names, workgroup names, or filenames: ①②③④⑤⑥⑦⑧⑨⑩⑪⑫⑬⑭⑮⑯⑰⑱⑲⑳ⅠⅡⅢⅣⅤⅥⅦⅧⅨⅩ ⅰⅱⅲⅳⅴⅵⅶⅷⅸⅹ㎜㎝㎞㎎㎏㏄㎡№㏍℡㊤㊥㊦㊧㊨㈱㈲㈹㍾㍽㍼㍻㍉㌔㌢㍍㌘㌧㌃㌶㍑㍗㌍㌦㌣㌫㍊ ㌻¦'"〝〟∮Σ∟⊿ 纊褜鍈銈蓜俉炻昱棈鋹曻彅丨仡仼伀伃伹佖侒侊侚侔俍偀倢俿倞偆偰偂傔僴僘兊兤冝冾凬刕劜劦勀勛匀匇匤 卲厓厲叝﨎咜咊咩哿喆坙坥垬埈埇﨏塚增墲夋奓奛奝奣妤妺孖寀甯寘寬尞岦岺峵崧嵓﨑嵂嵭嶸嶹巐弡弴彧德 忞恝悅悊惞惕愠惲愑愷愰憘戓抦揵摠撝擎敎昀昕昻昉昮昞昤晥晗晙晴晳暙暠暲暿曺朎朗杦枻桒柀栁桄棏﨓楨 﨔榘槢樰橫橆橳橾櫢櫤毖氿汜沆汯泚洄涇浯涖涬淏淸淲淼渹湜渧渼溿澈澵濵瀅瀇瀨炅炫焏焄煜煆煇凞燁燾犱 犾猤猪獷玽珉珖珣珒琇珵琦琪琩琮瑢璉璟甁畯皂皜皞皛皦益睆劯砡硎硤硺礰礼神祥禔福禛竑竧靖竫箞精絈絜 綷綠緖繒罇羡羽茁荢荿菇菶葈蒴蕓蕙蕫﨟薰蘒﨡蠇裵訒訷詹誧誾諟諸諶譓譿賰賴贒赶﨣軏﨤逸遧郞都鄕鄧釚 釗釞釭釮釤釥鈆鈐鈊鈺鉀鈼鉎鉙鉑鈹鉧銧鉷鉸鋧鋗鋙鋐﨧鋕鋠鋓錥錡鋻﨨錞鋿錝錂鍰鍗鎤鏆鏞鏸鐱鑅鑈閒隆 﨩隝隯霳霻靃靍靏靑靕顗顥飯飼餧館馞驎髙髜魵魲鮏鮱鮻鰀鵰鵫鶴鸙黑畩秕緇臂蘊訃躱鐓饐鷯 • File and folder names may contain up to 255 single-byte characters. •...
  • Page 29: Hidden Shares

    Chapter 3 File Sharing Notes: • Configure the share attribute only through Settings. Configuring folder attributes through Windows is not supported and may cause unexpected behavior. • To set a read-only share or USB drive to another attribute, follow the procedure above and change the attribute in step 2 from “Read only”...
  • Page 30 Chapter 3 File Sharing Click Create User.
  • Page 31 Chapter 3 File Sharing Enter the desired settings, then click OK. The process is complete once you close the confirmation window that appears. Notes: • Usernames may contain up to 128 alphanumeric characters, hyphens (-), underscores (_), periods (.), and the symbols ! # &...
  • Page 32: Importing User Information

    Chapter 3 File Sharing snmp, splx, src, ssh, sshd, staff, statd, sudo, sync, syslog, tmhttpd, tty, users, utmp, uucp, winbindd_priv, www, www-data Importing User Information You can import users in File Sharing > Users by clicking Import CSV File. An example format for user data: Username (required), password (required), and user description (optional). Example 1: Importing usernames, passwords, and comments username1,password1,comment1 username2,password2,comment2...
  • Page 33 Chapter 3 File Sharing Click Add Group.
  • Page 34 Chapter 3 File Sharing Enter the desired settings, then click OK. The process is complete once you close the confirmation window that appears. Notes: • Group names may contain up to 20 alphanumeric characters, hyphens (-), underscores (_), and periods (.). The first character should not be a symbol.
  • Page 35: Configuring Access Restrictions

    Chapter 3 File Sharing Configuring Access Restrictions You may restrict access for specific shared folders, including external USB drives. Notes: • Configure access restrictions only through Settings. Configuring access restrictions through Windows is not supported and may cause unexpected behavior. •...
  • Page 36 Chapter 3 File Sharing Click the shared folder that you want to set access restrictions for. Click the Access Restrictions tab. Enable “Access Restrictions for Shared Folders”. Select the level of access for the user or group and click OK. : Read and write : Read-only : No access...
  • Page 37: Restricting Ad Domain User Access To Shared Folders

    Chapter 3 File Sharing Note: The example above shows access restrictions by users. To restrict access by group, click the Local Groups tab and select group permissions. The process is complete once you close the confirmation window that appears. Note: For an access-restricted shared folder, if you change the access restrictions of all users and groups from read and write or read-only to access prohibited from the user or group list page in Settings, that shared folder can only be accessed by admin users and groups.
  • Page 38 Chapter 3 File Sharing Select “Active Directory”, then click Next. Enter the domain controller information and click Search. The domain controller on the same network will be detected and required settings will be populated into each field automatically. Alternatively, you can also manually enter the settings.
  • Page 39 Chapter 3 File Sharing Click the settings icon (   ) to the right of “Folder Setup”. Click the shared folder that you want to set access restrictions for. Click the Access Restrictions tab. Enable “Access Restrictions for Shared Folders”. Select the level of access for the user or group and click OK. : Read and write : Read-only : No access...
  • Page 40: Restricting Access To Subfolders

    Chapter 3 File Sharing • If FTP is enabled, local and domain group access restrictions from the AD network will not work. Use user access restrictions instead. • For an access-restricted shared folder, if you change the access restrictions of all users and groups from read and write or read-only to access prohibited from the user or group list page in Settings, that shared folder can only be accessed by admin users and groups.
  • Page 41 Chapter 3 File Sharing Click the shared folder that you want to set access restrictions for. Clear all checkboxes for “LAN Protocol Support” other than “SMB (Windows/Mac)”, “Backup”, and “NFS”. Click the Option 2 tab. Enable “Access Restrictions for Subfolders” and click OK. Note: If “Hide Non-Access Permitted Files and Folders”...
  • Page 42: Nfs

    Note: (US customers only) Buffalo’s customer support will help configure the NFS settings on your TeraStation, and will support VMware and Windows clients but will not provide support for configuring your Linux or other UNIX clients.
  • Page 43: Enabling Nfs

    Chapter 3 File Sharing Enabling NFS Follow the procedure below to enable NFS service to allow access from NFS clients. From Settings, click File Sharing. Click the settings icon (   ) to the right of “Folder Setup”. Choose the shared folder that will be accessible from the NFS client.
  • Page 44 Chapter 3 File Sharing Under “LAN Protocol Support”, select the “NFS” checkbox on the Basic tab and click OK. Note the NFS path. It will be used later for accessing data from an NFS client. Click Close. Move the NFS switch (   ) to the position to enable NFS.
  • Page 45 Chapter 3 File Sharing Click the Client Settings tab. Click Add.
  • Page 46 Chapter 3 File Sharing Enter the hostname and IP address of the NFS client, then click OK. You should add all NFS clients to access the shared folder. Click the Rules tab.
  • Page 47 Chapter 3 File Sharing Click Add. Choose the folder to restrict access to, and enter the clients that will have restricted access into the “Hosts” field. Clients may be entered by hostname, IP address, or IP address range. Wildcards are supported. Separate multiple entries with commas.
  • Page 48: Nfs Mount Commands

    Chapter 3 File Sharing with IP addresses in the range from 192.168.1.2 through 192.168.1.48 with subnet mask 255.255.255.0, then the “Public Network Address” would be 192.168.1.0 and the “Public Subnet Mask” would be 255.255.255.0. This would mean that only clients on this local network would be able to access the NFS share. If the default settings are used (0.0.0.0 for both the public network address and the public subnet mask), then access to the NFS share will not be restricted.
  • Page 49 Chapter 3 File Sharing Click the shared folder for offline files. Choose either “Manual caching of documents”, “Automatic caching of documents”, or “Automatic caching of programs and documents” on the Option 1 tab, then click OK. Manual caching of documents: User selects files that are cached. Automatic caching of documents: Opened files can be cached locally for offline use.
  • Page 50 Chapter 3 File Sharing From File Explorer, right-click the icon of the shared folder on the TeraStation for which you have set the offline feature, then click Always available offline. The process is complete when the shared folder icon is changed to When the configuration of offline settings and synchronization settings is finished, synchronization will begin.
  • Page 51: Chapter 4 Raid Modes And Drive Management

    Chapter 4 RAID Modes and Drive Management Chapter 4 RAID Modes and Drive Management Available RAID Modes The TeraStation supports multiple types of RAID. The type of RAID arrays available for use depends on how many drives are installed on your TeraStation. Notes: •...
  • Page 52: Working With Raid Arrays

    Chapter 4 RAID Modes and Drive Management RAID 0 A RAID 0 array combines two or more drives into a single array. The usable space is equal to the total capacity of all drives in the array. This simple RAID mode offers faster performance than RAID modes that include parity. If a single drive in the array fails, then all data in the array will be lost.
  • Page 53: Creating A Raid Array

    Chapter 4 RAID Modes and Drive Management Click Delete RAID Array. The “Confirm Operation” screen will open. Enter the confirmation number, then click OK. The process is complete once you close the confirmation window that appears. When the drives are put into JBOD, next create a shared folder by referring to the “Adding a Shared Folder”...
  • Page 54: Shutting Down The Terastation Automatically If An Error Occurs

    Chapter 4 RAID Modes and Drive Management Choose a RAID array. Select a RAID mode and the drives to be used, then click Create RAID Array. The “Confirm Operation” screen will open. Enter the confirmation number, then click OK. The process is complete once you close the confirmation window that appears. When the RAID array has been created, next create a shared folder by referring to the “Adding a Shared Folder”...
  • Page 55 Chapter 4 RAID Modes and Drive Management From Settings, click Storage. Click the settings icon (   ) to the right of “RAID”. Click Options. Click Edit. Change the “Error Behavior” option to “Shut down” and click OK. The process is complete once you close the confirmation window that appears.
  • Page 56: Configuring Actions For If A Drive Used For The Raid Array Has Not Been Detected

    Chapter 4 RAID Modes and Drive Management Configuring Actions for If a Drive Used for the RAID Array Has Not Been Detected You can configure actions to be taken by the TeraStation if a drive used for the RAID array cannot be mounted when booting.
  • Page 57 Chapter 4 RAID Modes and Drive Management Change the “Drive Detection Action Settings” option to “Don't prompt when a drive could not be detected” and click OK. The process is complete once you close the confirmation window that appears. If the confirmation screen is not set to appear, an undetected drive will automatically be dismounted from the TeraStation.
  • Page 58: Configuring A Hot Spare

    Chapter 4 RAID Modes and Drive Management Conditions and Corrective Actions If Undetected Drives Aren’t Displayed Properly Even when you configure the NAS to show the confirmation screen if a drive being used for the RAID array cannot be mounted, undetected drives will not be displayed under the following conditions. If you are using any of the RAID array configurations below, follow the corrective procedure.
  • Page 59 Chapter 4 RAID Modes and Drive Management Choose a RAID array. Click Set as a hot spare.
  • Page 60: Managing A Raid Array Without Deleting Data

    Chapter 4 RAID Modes and Drive Management Read the message carefully and select the checkbox, then click OK. The “Confirm Operation” screen will open. Enter the confirmation number, then click OK. The process is complete once you close the confirmation window that appears. Note: To turn the hot spare back to a normal drive, choose Set as a normal drive.
  • Page 61 Chapter 4 RAID Modes and Drive Management Insert the new drive (sold separately) into the empty slot with the lock mechanism remaining open and swing the lock back down until it clicks into place. Close the front cover. When the drive is recognized, the status LED will flash red and the message will appear as a notification.
  • Page 62 Chapter 4 RAID Modes and Drive Management The “Confirm Operation” screen will open. Enter the confirmation number, then click OK. The process is complete once you close the confirmation window that appears. Drives That Are Currently in JBOD To use RMM for drives in JBOD, you must have at least two drives available in JBOD. Follow the procedure below. From Settings, click Storage.
  • Page 63 Chapter 4 RAID Modes and Drive Management Set the RAID mode to “RAID 1”. Select the “Add a drive to a RAID array with RMM. Your data will be preserved. ” checkbox. Select the drive whose data will be saved from the drop-down list. Select the drive to add to the RAID array.
  • Page 64: Raid Scanning

    Chapter 4 RAID Modes and Drive Management Choose a RAID array. Select one drive to add to the RAID array. If changing the RAID mode, choose the desired mode for the array from the drop-down list. Otherwise, keep the current RAID mode as is. Click Change RAID Array.
  • Page 65: Configuring Low Drive Space Alerts

    Chapter 4 RAID Modes and Drive Management From Settings, click Storage. Move the RAID scanning switch (   ) to the position to enable RAID scanning. Click the settings icon (   ) to the right of “RAID Scanning”. Click Edit. Select when to run the scan and click OK. The process is complete once you close the confirmation window that appears.
  • Page 66 Chapter 4 RAID Modes and Drive Management From Settings, click Storage. Click the settings icon (   ) to the right of “Drives”. Click Free Space Alert. Enable “Free Space Alert” and enter the threshold value, then click OK. The process is complete once you close the confirmation window that appears. The free space alert is now enabled.
  • Page 67: Adding An External Drive

    File Systems Recommended Situation Connecting to another Buffalo NAS device. Connecting to another Buffalo NAS device. XFS is recommended because the Ext3 more files stored in one folder, the slower the performance. The available capacity will be less than the area formatted to XFS.
  • Page 68: Dismounting Drives

    Chapter 4 RAID Modes and Drive Management Dismounting Drives If the TeraStation is off, then all drives are already dismounted and may be unplugged safely. If the TeraStation is powered on, dismount drives (internal and external) before unplugging them by following the procedure below. Notes: •...
  • Page 69: Checking Drives

    Chapter 4 RAID Modes and Drive Management Select the drive to dismount and click Dismount Drive. The “Confirm Operation” screen will open. Enter the confirmation number, then click OK. The process is complete once you close the confirmation window that appears. When the dismounting process is finished, it is safe to unplug the drive.
  • Page 70 Chapter 4 RAID Modes and Drive Management Select the drive or array to test, then click Check Drive. Click Check. You have the option of deleting information files from macOS during the check if desired. Either the message for RAID arrays, the message for drives, or the message for USB drives will appear as a notification.
  • Page 71: Displaying S.m.a.r.t. Information

    Chapter 4 RAID Modes and Drive Management Displaying S.M.A.R.T. Information From Settings, click Storage. Click the settings icon (   ) to the right of “Drives”. Select a drive to check and click S.M.A.R.T.
  • Page 72: Checking The Drive Condition

    Chapter 4 RAID Modes and Drive Management The process is complete when the S.M.A.R.T. information for the drive is displayed. Different information may be displayed depending on the brand of drives on your TeraStation. Critical attributes are displayed in bold. Checking the Drive Condition Attributes with the worst value that is equal to or less than the threshold value may be significant.
  • Page 73: Encrypting Drives

    Chapter 4 RAID Modes and Drive Management Select the drive or array to format, then click Format Drive. Select a format type, then click Format. The “Confirm Operation” screen will open. Enter the confirmation number, then click OK. Depending on the size and the formatted file system of your drive, the format may take several minutes or several hours to complete.
  • Page 74: Erasing Data On The Terastation Completely

    Chapter 4 RAID Modes and Drive Management Erasing Data on the TeraStation Completely For data erasure, the TeraStation offers both drive formatting and Secure Erase features. Select the data erasure procedure that offers the appropriate level of security you prefer. •...
  • Page 75: Performing The Secure Erase Command

    Follow the procedure below to perform the Secure Erase command on the TeraStation. After performing the Secure Erase command, dispose of the TeraStation and its drives accordingly. The Secure Erase feature is intended to be permanently data destructive. Buffalo’s product warranty does not cover data loss in the use of this or any other system application.
  • Page 76 Chapter 4 RAID Modes and Drive Management Under the “Secure Erase” section, click Start Secure Erase. Read the message carefully and click OK. The “Confirm Operation” screen will open. Enter the confirmation number, then click OK. The Secure Erase process will begin. Wait until it’s finished. Note: The data erasure process will be run on multiple drives at the same time.
  • Page 77: Quotas

    Chapter 4 RAID Modes and Drive Management The process is complete once you close the following window. If you want to save the erasure log, click Save Log, then save the log file to the desired location. Notes: • The Secure Erase feature will erase the system area where the firmware is installed. After running Secure Erase, the TeraStation will only be able to boot up in drive setup mode.
  • Page 78: Limits For Groups

    Chapter 4 RAID Modes and Drive Management Click the settings icon (   ) to the right of “Users”. Select the user that will be given a quota and click Edit. If you want to set a quota for a new user, create a user by referring to the “Adding a User”...
  • Page 79 Chapter 4 RAID Modes and Drive Management Enable “Quota” and choose the alert and the maximum amount of space the group will be allowed to use, then click OK. Click Close. Click the settings icon (   ) to the right of “Users”. Select the user that will inherit the group quota settings and click Edit.
  • Page 80: Limits For Lvm Volumes

    Chapter 4 RAID Modes and Drive Management Click at the top-right of Settings and choose Restart. The process is complete once after the TeraStation has been restarted. Limits for LVM Volumes If LVM is enabled, volumes can be created with maximum size limits. Notes: •...
  • Page 81 Chapter 4 RAID Modes and Drive Management Click the settings icon (   ) to the right of “LVM”. Select the drive or array where the volume will be located and click Enable LVM. The “Confirm Operation” screen will open. Enter the confirmation number, then click OK. Click Edit under “NAS Volume”.
  • Page 82: Using The Terastation As An Iscsi Device

    Chapter 4 RAID Modes and Drive Management Click Create Volume. Enter a volume name and size, then click OK. The process is complete once you close the confirmation window that appears. The usable capacity can now be limited by selecting the volume that you created for “Drive/Array” on the Basic tab when creating a shared folder.
  • Page 83: Introduction

    Chapter 4 RAID Modes and Drive Management Introduction iSCSI is a protocol for carrying SCSI commands over IP networks. Unlike traditional SAN protocols such as Fibre Channel, which requires special-purpose cabling, iSCSI can be run over long distances using existing network infrastructure.
  • Page 84 Chapter 4 RAID Modes and Drive Management Move the iSCSI switch (   ) to the position to enable iSCSI. Click the settings icon (   ) to the right of “iSCSI”. Click Create Volume.
  • Page 85: Connecting Volumes

    Chapter 4 RAID Modes and Drive Management Configure the desired settings, then click OK. Notes: • If you have selected “Block I/O”, write cache (WCE) cannot be configured from the “Advanced Settings” page. • If using both iSCSI volumes and shared folders on the same area, it is recommended to create either file I/O volumes, or block I/O volumes with LVM enabled.
  • Page 86: Formatting Volumes

    Chapter 4 RAID Modes and Drive Management Note: Do not shut down the TeraStation while connecting to an iSCSI volume. It may cause unexpected data erasure. Make sure all connections are disconnected before shutdown. From Windows, navigate to Control Panel > System and Security > Administrative Tools > iSCSI Initiator. Enter the IP address of the TeraStation into the “Target”...
  • Page 87: Disconnecting Volumes

    Chapter 4 RAID Modes and Drive Management The process is complete when the drive is visible as an icon in Computer or This PC and can be used as a normal drive on the computer. Disconnecting Volumes To disconnect a volume, follow the procedure below. From Windows, navigate to Control Panel >...
  • Page 88 Chapter 4 RAID Modes and Drive Management Click the Security tab. Click Edit. Enable “Authentication” and enter the target CHAP name and secret, then click OK. Note: To enable mutual authentication in addition to target CHAP name and secret authentication, select the “Enable mutual authentication”...
  • Page 89 Chapter 4 RAID Modes and Drive Management From Settings, click Storage. Click the settings icon (   ) to the right of “iSCSI”. Click the volume to enable access restrictions.
  • Page 90: Connecting Access-Restricted Volumes

    Chapter 4 RAID Modes and Drive Management Enable “Authentication” and enter the target CHAP name and secret, then click OK. Note: To enable mutual authentication in addition to target CHAP secret authentication, select the “Enable” checkbox for “Mutual Authentication” and enter the initiator CHAP secret. The process is complete once you close the confirmation window that appears.
  • Page 91: Expanding Volume Capacity

    Chapter 4 RAID Modes and Drive Management Click OK, then click OK again. The iSCSI volumes on the TeraStation will be listed under “Discovered targets” on the Targets tab. Select the desired volume to connect and click Connect. The process is complete when the status of the selected volume is displayed as “Connected” on the iSCSI initiator.
  • Page 92 Chapter 4 RAID Modes and Drive Management Click the settings icon (   ) to the right of “iSCSI”. Select the volume to expand. Enter the desired volume capacity to add and click OK.
  • Page 93: Deleting Volumes

    Chapter 4 RAID Modes and Drive Management The process is complete once you close the confirmation window that appears. Deleting Volumes To delete an existing volume, follow the procedure below. Note: Deleting a volume will erase all data on the volume. Back up the data before deleting the volume. From Settings, click Storage.
  • Page 94: Enabling The Isns Protocol

    Chapter 4 RAID Modes and Drive Management The “Confirm Operation” screen will open. Enter the confirmation number, then click OK. The process is complete once you close the confirmation window that appears. Enabling the iSNS Protocol By enabling the iSNS protocol on the TeraStation, you can register an iSCSI target (volume) to an iSNS server and use it to manage the registered targets.
  • Page 95: Advanced Iscsi Volume Settings

    Chapter 4 RAID Modes and Drive Management Enable “iSNS” and enter the IP address or hostname of the iSNS server, then click OK. The process is complete once you close the confirmation window that appears. Advanced iSCSI Volume Settings You can configure the following advanced parameters for each iSCSI volume. Advanced Parameter Description HeaderDigest...
  • Page 96: Chapter 5 Backup

    You can back up the TeraStation folders to another shared folder on the same TeraStation, a connected USB drive, or a shared folder on another Buffalo NAS device, either on the same network or on another network. LAN port 2...
  • Page 97 *4 If the “Inherit subfolders' access restrictions” option is selected when creating a backup job, the device should be a Buffalo NAS device whose subfolders’ access restrictions is available. Overwrite (Incremental) The first backup job runs like a full backup. As each subsequent backup job runs, only files that have been changed since the last full backup will be backed up, but any files deleted from the backup source folder will also remain in the backup destination folder.
  • Page 98: Preparing A Backup Destination

    TeraStation as a backup destination. The procedure may vary depending on which Buffalo NAS device is selected as a destination. If using a USB drive as a backup destination, make sure its attribute is set to read and write. To change a read-only USB drive’s attribute to read and write, refer to “Read-Only Shares”...
  • Page 99 Chapter 5 Backup Click the settings icon (   ) to the right of “Folder Setup”. Choose the folder to be set as a backup destination. Under “LAN Protocol Support”, select the “Backup” checkbox on the Basic tab.
  • Page 100: Configuring A Backup Job

    You can configure backup jobs by using another shared folder on the Buffalo NAS device or a USB drive connected to the TeraStation as a destination. You can also back up to a Buffalo NAS device on another network as long as the...
  • Page 101 Click the settings icon (   ) to the right of “Backup”. If you had configured a backup device access key for the backup source folder on another Buffalo NAS device or the backup destination folder, click Set. If you hadn’t, skip to step 5.
  • Page 102 Chapter 5 Backup Click Add. Select backup settings such as date and time to run, then select a backup mode for the “Operation Mode” drop-down list. Refer to the differences between the backup modes from the “Backup Modes” section above.
  • Page 103: If Backing Up From Rsync-Compatible Devices To The Terastation

    Check it before creating a backup job. • To back up data between Buffalo NAS devices on a network using jumbo frames, make sure that both devices are configured to use identical (or similar) MTU sizes. If MTU sizes are significantly different, the backup job may not be properly performed.
  • Page 104: Restoring Backup Data

    Chapter 5 Backup From Settings, click File Sharing. Click the settings icon (   ) to the right of “rsync”. Enter this TeraStation’s admin password into the “Password” field and click OK. Note: If you want to encrypt the rsync access, enable “rsync Over SSH”. The process is complete when you move the rsync switch ( ...
  • Page 105: Backup Logs For If Backup Fails

    Chapter 5 Backup Overwrite Backups (Incremental and Differential) Files and folders have already been stored on the desired destination. You can access them by switching the operation to the backup destination TeraStation. Alternatively, you can restore any files or folders by creating a backup job and configuring the backup destination as a backup source and selecting the same backup mode for the “Operation Mode”...
  • Page 106 Chapter 5 Backup Code Description Corrective Action Log Example ERROR: out of memory in flist_expand rsync error: error Code 14 in IPC code (code 14) at main.c(655) [receiver=2.6.8] There was insufficient memory Reduce the number of backup rsync: fork failed in do_ on the TeraStation so the destination files or disable any other recv: Cannot allocate...
  • Page 107: Replication

    Chapter 5 Backup Code Description Corrective Action Log Example The Ethernet cable was rsync error: timeout disconnected from the in data send/receive Code 30 backup source or destination Reconnect the Ethernet cable. (code 30) at io.c(195) TeraStations while the backup [sender=3.1.0] job was running.
  • Page 108: Preparing A Replication Destination

    Buffalo NAS device whose subfolders’ access restrictions is available. Preparing a Replication Destination Configure a folder as a replication destination. Follow the procedure below to prepare a Buffalo NAS device as a replication destination. From Settings, click File Sharing.
  • Page 109 Chapter 5 Backup Choose the folder to be set as a replication destination. Under “LAN Protocol Support”, select the “Backup” checkbox on the Basic tab. Click OK and proceed to the next step to create a backup device access key.
  • Page 110: Configuring A Replication Job

    The process is complete once you close the confirmation window that appears. Note: If you want to replicate to a Buffalo NAS device on another network, follow the procedure below to add the Buffalo NAS device so it can be used as a replication destination.
  • Page 111 Chapter 5 Backup If you had configured a backup device access key for the replication destination folder, click Set. If you hadn’t, skip to step 7. Enter the backup device access key and click OK. Click Add.
  • Page 112 Chapter 5 Backup Select the shared folders that will be the replication source and destination. Click OK, then OK again. Read the message carefully and click Yes. The process is complete once you close the confirmation window that appears. Notes: •...
  • Page 113: Synchronizing Between Source And Destination Terastations Periodically

    Chapter 5 Backup • If a network problem causes a replication error, unsynced data may be shown as “0” even though replication is incomplete. Click Resync to recover from the replication error. All files from the source folder will be copied to the destination folder.
  • Page 114: Failover

    Chapter 5 Backup Select “Daily” or “Weekly” from the “Schedule” drop-down list. If “Daily” is selected, configure the sync period. If “Weekly” is selected, specify the weekdays and the sync period. Click OK. The process is complete once you close the confirmation window that appears. Failover With failover, two TeraStations are connected to the network for redundancy, with one being the main TeraStation and the other being the backup TeraStation.
  • Page 115: Before Configuring Failover

    Chapter 5 Backup Before Configuring Failover Use the same LAN ports for transferring data and configure both TeraStations with static IP addresses for the purposes of failover. Using the Same LAN Port for Both File Sharing and Failover Using this setup, if the main TeraStation fails, the backup TeraStation will replace it completely. The backup TeraStation will be updated over normal network traffic.
  • Page 116: Configuring Failover

    Chapter 5 Backup Replication jobs, encrypted drive volume, Amazon S3 jobs, hot spare, access restrictions by Active Directory domain, multiple active LAN ports connecting to the same network Setting Restrictions The following operations will not be available while failover is configured: Initializing settings, changing the RAID settings, formatting drives, configuring iSCSI volume, changing the backup TeraStation’s settings, turning the TeraStation on and off, updating the firmware While failover is enabled, shutdown, power-on, and firmware update operations can be made available by...
  • Page 117 Chapter 5 Backup Click Configure Failover. Select a TeraStation to be the failover backup device and enter its administrator username and password (by default, the username is “admin” and the password is “password”).
  • Page 118: Changing Settings While Failover Is Configured

    Chapter 5 Backup Select the LAN port to be used for sharing files and enter a virtual IP address and subnet mask. The LAN port you have selected here will also be used for pinging. If you select the same LAN port as the backup LAN port, the backup TeraStation will replace the main TeraStation even if just a network error occurs.
  • Page 119: Maintenance Mode

    Chapter 5 Backup Maintenance Mode The TeraStation has certain settings that cannot be configured or modified while other existing settings are in effect, such as failover. In such a case, putting the TeraStation into maintenance mode allows you to change certain TeraStation settings without affecting existing settings.
  • Page 120 Chapter 5 Backup Click Maintenance Mode. Read the message carefully and click Yes. The process is complete once the TeraStation enters maintenance mode. Once you are finished with changing settings in maintenance mode, make sure the TeraStation leaves maintenance mode. You can make the TeraStation leave maintenance mode by either pressing and holding the function button, or follow the procedure below to exit maintenance mode from the main TeraStation’s Settings.
  • Page 121: Synchronizing Between Main And Backup Terastations Periodically

    Note: To update the firmware while in maintenance mode, the main TeraStation can be updated from Settings, but the backup TeraStation cannot. Download the firmware updater from the Buffalo website for the backup TeraStation and try updating the firmware on it.
  • Page 122 Chapter 5 Backup Click the settings icon (   ) to the right of “Failover”. Click the Periodic Sync tab. Click Edit. Select “Daily” or “Weekly” from the “Schedule” drop-down list and click OK. If “Daily” is selected, configure the sync period. If “Weekly” is selected, specify the weekdays and the sync period.
  • Page 123: Switching To The Backup Terastation Manually

    Chapter 5 Backup The process is complete once you close the confirmation window that appears. Switching to the Backup TeraStation Manually If “Switch to backup unit manually” is selected on the Advanced Settings tab in the main TeraStation’s Settings, the backup TeraStation will not replace the main TeraStation if the main TeraStation fails.
  • Page 124 Chapter 5 Backup Click Configure Failover. Click Force Failover to Stop to cancel the failover settings. Shut down this main TeraStation.
  • Page 125: Stopping Failover

    Click the settings icon (   ) to the right of “Power Management”. c. Click Edit. d. Select “Sync with UPS connected to another Buffalo NAS device on the same network” and configure the main TeraStation as a sync source. e. Click OK.
  • Page 126 Chapter 5 Backup Click Configure Failover. Click Stop Failover. The process is complete once you close the confirmation window that appears.
  • Page 127: Backing Up Your Mac With Time Machine

    Chapter 5 Backup Stopping from the Backup TeraStation Log in to Settings for the backup TeraStation and click Force Failover to Stop. Stopping Failover Forcibly If failover hasn’t been stopped by taking actions from both the main and backup TeraStations, navigate to Backup > Failover >...
  • Page 128 Chapter 5 Backup Click the settings icon (   ) to the right of “Time Machine”. Click Edit. Click Browse. Select the shared folder and click OK. Click OK, then click OK again.
  • Page 129 Chapter 5 Backup The process is complete when you move the Time Machine switch (   ) to the position to enable Time Machine. 3. Configuring Time Machine on macOS This is an example procedure using macOS 13.0. From the Apple menu, open System Settings. Navigate to General >...
  • Page 130 Chapter 5 Backup Click Add Backup Disk.
  • Page 131 Chapter 5 Backup Select the shared folder, then click Set Up Disk. Click Connect.
  • Page 132 Chapter 5 Backup Enter a username and password to be used for accessing the shared folder and click Connect. If access restrictions are not configured on the destination share, log in using the administrator account. The default username and password for the administrator account are “admin” and “password”. If access restrictions are configured, log in using an account with write privileges.
  • Page 133 Chapter 5 Backup The process is complete once Time Machine finishes counting down from 60 seconds. The backup process will then start.
  • Page 134: Chapter 6 Cloud Services And Remote Access

    Chapter 6 Cloud Services and Remote Access Chapter 6 Cloud Services and Remote Access Synchronizing with Amazon S3 The TeraStation supports Amazon S3, a fee-based online storage service provided by Amazon, and other cloud storage services that share the Amazon S3 API. Follow the procedure below to configure your TeraStation for use with Amazon S3.
  • Page 135 Chapter 6 Cloud Services and Remote Access Click Add. Select the service name and region name that you have selected when creating the bucket from the drop- down list. Enter the bucket name, access key ID, and secret access key; select the storage class and the connection protocol, then click OK.
  • Page 136 Chapter 6 Cloud Services and Remote Access Enter a remote folder name to use with Amazon S3 and click OK. Under “LAN Protocol Support”, select the “Backup” checkbox on the Basic tab. Click OK. Enter the desired characters into the backup device access key field and click OK. Configure the desired shared folder settings, then click OK.
  • Page 137: Uploading Files To Amazon S3

    Chapter 6 Cloud Services and Remote Access • If you enter an incorrect bucket name and then cancel editing the Amazon S3 settings, the incorrect bucket name may still accidentally be registered. If this occurs, start from step 4 above and reconfigure the Amazon S3 settings correctly.
  • Page 138 Chapter 6 Cloud Services and Remote Access Click Add. Select backup settings such as date and time to run, then select a backup mode for the “Operation Mode” drop-down list. It is recommended to configure a job to run periodically. Refer to the differences between the backup modes from the “Backup Modes”...
  • Page 139 Chapter 6 Cloud Services and Remote Access Note: If you create a differential backup job and there are files that only exist in the destination folder, these files will be deleted when the job runs. Make sure that files are not saved when creating a backup job. Click Add.
  • Page 140 Chapter 6 Cloud Services and Remote Access Select the shared folder that files will be saved to as a source, and the remote folder created through the “Creating an Amazon S3 Job” section above as a destination. Click OK, then click OK again. The process is complete once you close the confirmation window that appears.
  • Page 141: Synchronizing With Dropbox

    Chapter 6 Cloud Services and Remote Access Synchronizing with Dropbox The TeraStation supports synchronizing with Dropbox, the online cloud service. Once linked, you can share TeraStation files via Dropbox (or Dropbox files via TeraStation). Follow the procedure below to configure your TeraStation for use with Dropbox.
  • Page 142 Chapter 6 Cloud Services and Remote Access Click Add. Click View Dropbox Authentication Page. The authentication site that is offered by Dropbox will be displayed. Log in to the website with your Dropbox account, then click Allow. The authentication code will be displayed. Copy the authentication code and return to Settings. Authentication code reregistration should be finished within three minutes.
  • Page 143 Chapter 6 Cloud Services and Remote Access Paste the authentication code and click OK. Enter the desired job name; select the TeraStation and Dropbox folders, and configure encryption. If you enable encryption, you will need to set an encryption password. The password cannot be changed once you configure it.
  • Page 144: Changing Job Settings

    Chapter 6 Cloud Services and Remote Access • Files that are 900 MB or larger cannot be downloaded using Dropbox Sync. However, even if the file size is smaller than 900 MB, downloading may fail when multiple processes are running at the same time. Changing Job Settings Follow the procedure below to change any job settings you have already configured.
  • Page 145 Chapter 6 Cloud Services and Remote Access Click the Options tab. Click Edit.
  • Page 146 Chapter 6 Cloud Services and Remote Access Configure the desired settings and click OK. The process is complete once you close the confirmation window that appears. Notes: • When specific settings are changed, the changes will not be applied and the files on Dropbox may not be synchronized to the TeraStation.
  • Page 147: Creating A Shared Link (Windows Only)

    Chapter 6 Cloud Services and Remote Access Creating a Shared Link (Windows Only) Buffalo offers a Windows application, “B-Sync”, that can create shared links for the files stored in the TeraStation folders. You can download the application from the Buffalo website.
  • Page 148 Chapter 6 Cloud Services and Remote Access Click Add. The job setup wizard will open. Enter your Azure Storage account name and access key, then click Next.
  • Page 149 Chapter 6 Cloud Services and Remote Access Enter the desired job name and click Next.
  • Page 150 Chapter 6 Cloud Services and Remote Access Select “Backup” and click Next.
  • Page 151 Chapter 6 Cloud Services and Remote Access Select the desired shared folder on the TeraStation as the backup source folder and enter the container name for the backup destination, then click Next.
  • Page 152 Chapter 6 Cloud Services and Remote Access Specify the sync period and click Next.
  • Page 153 Chapter 6 Cloud Services and Remote Access Select the desired action to take for files in the container that share the same name as files in the backup source after they are deleted, then click Next.
  • Page 154 Chapter 6 Cloud Services and Remote Access Configure whether to filter the backup target files. The following screen is available to configure file filtering by file size and whether they’re hidden. “Hidden files” refer to files whose filename starts with a period. Configure the desired filtering settings and click Next.
  • Page 155: Creating An Azure Storage Sync Restore Job

    Chapter 6 Cloud Services and Remote Access The following screen is available to configure file filtering by extensions. Configure the desired filtering settings and click Next. Confirm that all settings are properly configured and click OK. The process is complete once you close the confirmation window that appears. Notes: •...
  • Page 156 Chapter 6 Cloud Services and Remote Access From Settings, click Cloud Storage. Move the Microsoft Azure Storage Sync switch (   ) to the position to enable Microsoft Azure Storage Sync. Click the settings icon (   ) to the right of “Microsoft Azure Storage Sync”. Click Add.
  • Page 157 Chapter 6 Cloud Services and Remote Access The job setup wizard will open. Enter your Azure Storage account name and access key, then click Next.
  • Page 158 Chapter 6 Cloud Services and Remote Access Enter the desired job name and click Next.
  • Page 159 Chapter 6 Cloud Services and Remote Access Select “Restore” and click Next.
  • Page 160: Changing Job Settings

    Chapter 6 Cloud Services and Remote Access Enter the container name for the restore source and select the desired shared folder on the TeraStation as the restore destination, then click Next. Select either to restore data into the first level folder (root folder) or the second level (subfolder) of the restore destination folder, then click Next.
  • Page 161 Chapter 6 Cloud Services and Remote Access Click the settings icon (   ) to the right of “Microsoft Azure Storage Sync”. From the job list, click the job whose settings you want to change.
  • Page 162 Chapter 6 Cloud Services and Remote Access Click the Options tab. Click Edit.
  • Page 163: Synchronizing With Microsoft Onedrive

    Chapter 6 Cloud Services and Remote Access Configure the desired settings and click OK. The process is complete once you close the confirmation window that appears. Synchronizing with Microsoft OneDrive The TeraStation supports synchronizing with Microsoft OneDrive, the online cloud storage service. Once linked, you can share the TeraStation files via OneDrive (or OneDrive files via the TeraStation).
  • Page 164 Chapter 6 Cloud Services and Remote Access From Settings, click Cloud Storage. Move the OneDrive Sync switch (   ) to the position to enable OneDrive Sync. Click the settings icon (   ) to the right of “Microsoft OneDrive Sync”. Click Add. The sign-in window will open.
  • Page 165 Chapter 6 Cloud Services and Remote Access Enter the desired job name and click Next. Select the sync action and behavior for when files with the same name are already in the target folder, then click Next. There are three types of sync actions; bidirectional, uploading, and downloading. If bidirectional is selected as the sync action, files on both OneDrive and the TeraStation will be updated.
  • Page 166 Chapter 6 Cloud Services and Remote Access action, only files on OneDrive will be updated. If downloading is selected as the sync action, only files on the TeraStation will be updated. The behavior for when files with the same name already exist will occur when the files that have the same name on both the TeraStation and OneDrive are changed.
  • Page 167 Chapter 6 Cloud Services and Remote Access Select the desired TeraStation and OneDrive folders. If you want to create an empty folder first, click Browse under “Folder on TeraStation”, then click Create Folder on the selecting folder window that appears. Click Next after selecting the folders.
  • Page 168 Chapter 6 Cloud Services and Remote Access Specify the sync period and click Next.
  • Page 169 Chapter 6 Cloud Services and Remote Access Files will be uploaded during the start and end time of the period configured in step 9 above. If you want to always upload files during the configured sync period, select “Always sync within the sync period” for “Frequency”.
  • Page 170 Chapter 6 Cloud Services and Remote Access Select whether to encrypt the files using a password. When encryption is enabled, uploaded files will be archived in zip format and encrypted using the entered encryption password. Click Next after selections are finished.
  • Page 171 Chapter 6 Cloud Services and Remote Access Configure file options. Select whether to check for file consistencies and delete older files with the same name from OneDrive. Click Next after selections are finished.
  • Page 172 Chapter 6 Cloud Services and Remote Access Configure whether to filter the target files. The following screen is available to configure file filtering by file sizes and whether they’re hidden. The file size filtering will work only for the upload process. The available maximum size is up to 15,360 MB (15 GB).
  • Page 173 Chapter 6 Cloud Services and Remote Access The following screen is available to configure file filtering by extensions. Configure the desired filtering settings and click Next. Confirm that all settings are properly configured and click OK. The process is complete once you close the confirmation window that appears. Notes: •...
  • Page 174: Changing Job Settings

    Chapter 6 Cloud Services and Remote Access • If unexpected behaviors occur during file sync, such as some files not being synced, click Reset on the job list window. This will resync all files on the TeraStation and/or OneDrive the next time the sync process runs. The existing files will be overwritten, and files that will be resynced will vary depending on the sync action settings.
  • Page 175 Chapter 6 Cloud Services and Remote Access Click the Options tab. Click Edit.
  • Page 176: Corrective Actions For In Case Of Error

    Chapter 6 Cloud Services and Remote Access Configure the desired settings and click OK. The process is complete once you close the confirmation window that appears. Corrective Actions for in Case of Error Error Appears in the “Status” Field of Job List If a token error is displayed on the “Status”...
  • Page 177 Chapter 6 Cloud Services and Remote Access From the job list, click the job whose the token error occurs.
  • Page 178 Chapter 6 Cloud Services and Remote Access Click Update Token at the bottom-left of the window. Click Reset after the token update process finishes. The process is complete once you close the confirmation window that appears. Error Appears While Creating a Job or Error Code Appears on the Error Log You may encounter error messages that contain the following error codes when creating OneDrive Sync jobs;...
  • Page 179: Webaccess

    Check that the same Microsoft account is used on another Buffalo NAS device or Microsoft software. This error may be There are too many requests so activityLimitReached resolved by reducing the maximum number data could not be synchronized.
  • Page 180 Chapter 6 Cloud Services and Remote Access Configure the desired settings, then click OK. • To use SSL encryption for more secure data transfers, enable “HTTPS/SSL Encryption”. • You may use the BuffaloNAS.com server as a DNS server, or disable it to use a different DNS server. •...
  • Page 181 Chapter 6 Cloud Services and Remote Access Click Create Folder. For best results, create a new dedicated share for WebAccess to prevent opening files accidentally. Under “LAN Protocol Support”, select the “WebAccess” checkbox on the Basic tab. Click the Option 2 tab. Select the desired WebAccess security level for “WebAccess Permissions”.
  • Page 182: Accessing Via Webaccess

    Allow anonymous: Anyone can access (view) shared folders. (Access restrictions configured for shared folders will not work.) Allow all groups and users: All groups and users registered on the Buffalo NAS device can use WebAccess. (Access restrictions configured for shared folders will not work.) Use inherited folder permissions: Users and groups have the same access permissions with WebAccess that they do locally.
  • Page 183: Ftp

     ) to the position to enable WebAccess. After configuring the required settings on the Buffalo NAS device is finished, next configure the router using the port number set at step 5 above. By default, the TeraStation’s shares are only accessible by users connected to the same network or router as the TeraStation.
  • Page 184 Chapter 6 Cloud Services and Remote Access Move the FTP switch (   ) to the position to enable FTP. Click the settings icon (   ) to the right of “Folder Setup”. Choose a folder to enable remote FTP access on. Under “LAN Protocol Support”, select the “FTP”...
  • Page 185: Accessing The Terastation With An Ftp Client

    Chapter 6 Cloud Services and Remote Access Accessing the TeraStation with an FTP Client Accessing as an Registered User To access the TeraStation via FTP, configure your FTP client software with the following settings: • Hostname: IP address of the TeraStation •...
  • Page 186: Chapter 7 Security Enhancement

    Chapter 7 Security Enhancement Chapter 7 Security Enhancement Two-Factor Authentication Two-factor authentication is a security feature that strengthens login security by requiring a verification code in addition to username and password to log in to Settings. Two-factor authentication can better protect both your login credentials and data on the TeraStation.
  • Page 187 Chapter 7 Security Enhancement Select the logged-in user for whom two-factor authentication will be enabled. Click Two-Factor Authentication.
  • Page 188 Chapter 7 Security Enhancement Click Next.
  • Page 189 Chapter 7 Security Enhancement Enter an email address as an alternative method to receive the verification code and click Next. Click Send Test Email to have a test email sent to the entered address to confirm that the address is correct. Note: The entered email address will be assigned to a user.
  • Page 190 Chapter 7 Security Enhancement Use the authenticator app to scan the QR code displayed in Settings. Alternatively, enter the setup key into the app. Click Next after the app establishes the connection with the TeraStation.
  • Page 191: Restricting Logins For Non-Admin Users

    Chapter 7 Security Enhancement Enter the 6-digit verification code displayed on the authenticator app and click Next. The process is complete once you close the wizard window that appears. Two-factor authentication will become active after logging out from Settings. A verification code will be required the next time you log in to Settings using the same username.
  • Page 192 Chapter 7 Security Enhancement Select a user from the user list. Click Two-Factor Authentication.
  • Page 193: Disabling Two-Factor Authentication

    Chapter 7 Security Enhancement Change the “Settings Interface Access” option to “Deny login by non-administrator users”, then click OK. The process is complete once you close the confirmation window that appears. Disabling Two-Factor Authentication From Settings, click File Sharing. Click the settings icon (   ) to the right of “Users”.
  • Page 194 Chapter 7 Security Enhancement Select the logged-in user for whom two-factor authentication will be disabled. Click Two-Factor Authentication.
  • Page 195: Antivirus Software

    Chapter 7 Security Enhancement Click Disable. The process is complete once you close the confirmation window that appears. Antivirus Software Trend Micro NAS Security can protect your network and data from software viruses, malware, and spyware. Virus scan by Trend Micro NAS Security is available for files in the TeraStation’s shared folders, except for the “usbdisk” folder.
  • Page 196 Chapter 7 Security Enhancement The license agreement screen will open. Read the agreement carefully and select the checkbox, then click Enable. The process is complete when the applications menu list is displayed. When antivirus is enabled, a quarantine folder named “TMNAS” will automatically be created on the TeraStation. If a virus is detected, it is moved to this folder.
  • Page 197: Configuring Security Settings

    Chapter 7 Security Enhancement Click OK. The process is complete when you close the confirmation window that appears. Configuring Security Settings Use the Trend Micro NAS Security settings page to configure security settings such as updating pattern files, configuring scan schedules, and activating or extending the license. To open the settings page, follow the procedure below.
  • Page 198: Licenses

    Chapter 7 Security Enhancement Enter your username and password, then click Log On. You can log on using the TeraStation’s admin account. The default username and password are “admin” and “password”. The process is complete when the Trend Micro NAS Security settings page opens. Notes: •...
  • Page 199: Connecting Through A Proxy Server

    Chapter 7 Security Enhancement 1/1/2016 1/1/2017 1/1/2018 1/1/2021 Extension Antivirus License period License period Up to five years (9/1/2016) software before extension after extension (The license period cannot be updates extended beyond five years) activated Note: It’s not possible to register a serial number that would extend the total license period beyond five years, such as a second three-year license after three years.
  • Page 200: Updating Antivirus Pattern Files

    Chapter 7 Security Enhancement From the left-side menu of the Trend Micro NAS Security settings page, click Administration > Proxy Settings. Select the “Use a proxy server to access the Internet (License update)” checkbox. Enter the IP address and port of the proxy server, then click Save. The antivirus software is now configured to use a proxy server.
  • Page 201: Configuring Folders As Virus Scanning Targets

    Chapter 7 Security Enhancement Check “Enable Scheduled Update”. Select a time for updates to begin, an interval for updates, and an amount of time for updates to continue. Select the components to update. Click Save. The antivirus software is now configured to update automatically at the scheduled time. Updates will not be downloaded if the TeraStation is turned off, in standby mode, or disconnected from the Internet.
  • Page 202: Configuring Virus Scanning

    Chapter 7 Security Enhancement Click the shared folder that you want to exclude from the scan. If any scan options checkboxes are selected on the Option 1 tab, the shared folder will undergo those scans. To exclude any scan options, clear their checkboxes. Click OK.
  • Page 203: Checking The Log

    Chapter 7 Security Enhancement • The virus alert message normally appears as a notification. Once the virus is removed from the quarantine folder, the message is no longer displayed. If the antivirus software is configured to delete viruses from the quarantine folder automatically, then the virus alert message will disappear.
  • Page 204: Opening The Online Help

    Chapter 7 Security Enhancement Click the log item that you want to check. Click Display Log. This completes the procedure for checking the log. Opening the Online Help For more information on the antivirus software, refer to the online help. Follow the procedure below to access the online help.
  • Page 205: Encrypting Data Transmission

    The server certificate included in the TeraStation’s default settings was created by Buffalo, and in some cases, the security certificate warning message may appear in your browser or another security software. If this occurs, disregard the message and continue.
  • Page 206: Boot Authentication

    Chapter 7 Security Enhancement Note: Use TLS 1.2 SSL Certificate. SSL Private Key (server.key) This file is the server private key, and it is usually not revealed. The server.key file is paired with the server.crt file to decrypt data encrypted by the SSL certificate. Note: The passphrase for the private key must be removed before importing to the TeraStation.
  • Page 207: Notes Before Use

    “Warning”. Download the application for the authentication server, “Boot Authentication Tool”, from the Buffalo website and install it onto the Windows PC. Register the specific port number that is used on the application as a firewall exception rule. Navigate to...
  • Page 208: Configuring Boot Authentication On The Terastation

    Chapter 7 Security Enhancement Click Advanced settings. Click and right-click Inbound Rules, then click New Rule. Select “Port” and click Next. Select “TCP”, enter the port number that is used on the application to the right of “Specific local ports”, and click Next.
  • Page 209: If The Terastation Cannot Be Accessed

    Chapter 7 Security Enhancement The format will begin. Wait until it finishes. The process is complete when formatting finishes and the TeraStation is added to Boot Authentication Tool. Note: To activate, deactivate, or change the boot authentication settings, the TeraStation must be communicating with the authentication server.
  • Page 210 Chapter 7 Security Enhancement When the user tries to access the TeraStation’s Settings and the TeraStation is not available, the screen below will be displayed. Have the user forward the decryption key to the authentication server administrator. Open Boot Authentication Tool on the authentication server. From Boot Authentication Tool, right-click the target TeraStation from the list and click Decrypt Passcode.
  • Page 211 Chapter 7 Security Enhancement The decrypted 20-digit passcode will be displayed. Send the passcode to the user. The user can then enter the 20-digit passcode into Settings and click OK. Once the passcode is authenticated, the TeraStation will become available. The user can click OK to log in to Settings.
  • Page 212: Chapter 8 Settings Backup/Restoration

    The TeraStation’s settings can be saved to a USB drive (the capacity is no more than 2 TB) and applied to another Buffalo NAS device of the same series. Use this feature to back up or copy settings to a new Buffalo NAS device.
  • Page 213: Applying Settings

    Applying Settings The saved settings can be applied to a different Buffalo NAS device of the same series. If applying settings to another Buffalo NAS device, the unit’s current firmware version will be changed to the version used to save the settings.
  • Page 214: Transferring Another Buffalo Nas Device's Settings

    The process is complete once you close the confirmation window that appears. Transferring Another Buffalo NAS Device’s Settings You can transfer saved settings from another series Buffalo NAS device to your TeraStation. The following settings can be transferred: • Shared folders which are created from “File Sharing” > “Folder Setup”...
  • Page 215: Creating A Config File (.Nas_Config)

    Procedure for Buffalo NAS Devices Other Than TS-X Series Models Follow the procedure below to create a config file on a Buffalo NAS device that is not part of TS-X series TeraStations. Refer to the user manual of the Buffalo NAS device whose settings will be saved to a USB drive.
  • Page 216: Restoring Factory Defaults

    The process is complete once you close the confirmation window that appears. Notes: • If the migration target Buffalo NAS device contains shared folders, users, and groups that share the same name as the transferred settings, the existing settings will be overwritten.
  • Page 217: Initializing Using The Usb Initialization Drive

    Chapter 8 Settings Backup/Restoration Click Initialize TeraStation. The “Confirm Operation” screen will open. Enter the confirmation number, then click OK. The settings will be restored to its factory default settings. The message will appear as a notification while settings are being restored. The process is complete when the message disappears.
  • Page 218: Resetting The Administrator Password

    Chapter 8 Settings Backup/Restoration Select “Create a USB drive for initializing settings”. From “Target USB Drive”, select the USB drive that is connected to the USB port on the TeraStation, then click Execute. The “Confirm Operation” screen will open. Enter the confirmation number, then click OK. The process is complete once you close the confirmation window that appears.
  • Page 219 Chapter 8 Settings Backup/Restoration This will typically reset the admin username and password, two-factor authentication settings, IP settings, SSL, and service port restriction settings to their factory default values. This button can be disabled in Settings; to do so, navigate to Management > Restore/Erase > Edit under “Init Button Settings”, then select “Keep current admin username and password”...
  • Page 220: Chapter 9 Network Settings

    Chapter 9 Network Settings Chapter 9 Network Settings Wake-on-LAN The TeraStation supports Wake-on-LAN, which allows it to be turned on remotely. The TeraStation will be turned on automatically in the following situations: receiving a Wake-on-LAN packet, recovering from a power outage, disconnecting and reconnecting the power cable.
  • Page 221 Chapter 9 Network Settings Trunking Mode Characteristics Only one NIC slave in the bond is active. A different slave becomes Active-backup active if and only if the active slave fails. Creates aggregation groups that share the network speed and duplex settings.
  • Page 222 Chapter 9 Network Settings Select the LAN port that will be used from the drop-down list. Click a port trunking bond.
  • Page 223 Chapter 9 Network Settings Select the port trunking mode and click OK. Click Save. Read the message carefully and click Yes.
  • Page 224: Snmp

    Chapter 9 Network Settings Click Yes to restart the TeraStation. If you select “No”, make sure you restart the TeraStation at a later time to apply port trunking settings. The process is complete after the TeraStation has been restarted. SNMP If SNMP is enabled, you can browse your TeraStation from SNMP-compatible network management software.
  • Page 225 The process is complete once you close the confirmation window that appears. SNMP is now enabled. For further use, configure your SNMP-compatible network management software using the Buffalo-specific MIB (management information base) file. The MIB file is available from the Buffalo website.
  • Page 226: Proxy Server

    Chapter 9 Network Settings Conditions Trap Name Backup fails. nasBackupStatus The RAID array is in degraded mode. nasDiskStatus An error occurs and an error code is displayed. nasErrorOccur An event occurs and an event code is displayed. nasInformationOccur Proxy Server If you place the TeraStation on a network that passes through a proxy server, configuring the proxy server settings is recommended.
  • Page 227 Chapter 9 Network Settings Note: Make sure the TeraStation’s MTU size is smaller than the hub or router’s. Larger MTU sizes may not cause data to be correctly transferred to the TeraStation. From Settings, click Network. Click the settings icon (   ) to the right of “IP Address”.
  • Page 228: Changing The Ip Address

    Chapter 9 Network Settings Connection Transmission Transfer data using jumbo frames. Jumbo Frame Jumbo Frame Jumbo Frame Compatible Switch Compatible PC Transfer data without using jumbo frames. Jumbo Frame Jumbo Frame Jumbo Frame Incompatible PC Compatible Switch Transfer data without using jumbo frames.
  • Page 229: Mapping Ip Address And Hostname

    Chapter 9 Network Settings Clear the “DHCP” checkbox and enter the desired IP address and its subnet mask. Select “User (static)” from the drop-down list for both the “Gateway Owner” and “DNS Owner” options, then enter the desired default gateway address and DNS server addresses. Click OK.
  • Page 230 Chapter 9 Network Settings Click the settings icon (   ) to the right of “IP Address”. Click FQDN Mapping.
  • Page 231 Chapter 9 Network Settings Click Add. Enter the hostname (FQDN) and the IP address that you want to map, then click OK. Click OK again. The process is complete once you close the confirmation window that appears.
  • Page 232: Chapter 10 Advanced Features

    Chapter 10 Advanced Features Chapter 10 Advanced Features Email Notification Your TeraStation can send you email reports daily, or whenever settings are changed or an error occurs. You can configure the events that will trigger notifications from any of the following functions: quotas, drives (internal, external, or RAID array), fan, backup, replication, failover, antivirus, system alert.
  • Page 233: Changing Events For Email Reports

    Chapter 10 Advanced Features Enter your email server settings and the notification email’s default subject, then configure recipients and the time when email reports will be sent. If you select an authentication type other than “Disable” from the drop-down list, you can enter the sender email address and credentials of the email server.
  • Page 234: Sleep Mode

    Chapter 10 Advanced Features On the displayed screen, select or clear the category’s checkboxes, then click OK. Notification emails will be categorized into the following importance levels. Refer to the chart below for the detailed information of category importance levels. Levels Details Daily Report...
  • Page 235 Chapter 10 Advanced Features Click the settings icon (   ) to the right of “Sleep Timer”. Click Edit. Specify the timer interval, wake-up time, and time to enter sleep mode, then click OK. The process is complete once you close the confirmation window that appears. Notes: •...
  • Page 236: Ups (Uninterruptible Power Supply)

    Buffalo NAS device is connected to the UPS, select “Sync with UPS connected to another Buffalo NAS device on the same network”. After making this selection, enter the IP address of the Buffalo NAS device that will be the sync source into “Other Buffalo NAS's IP Address”.
  • Page 237 Chapter 10 Advanced Features Plug the power cable of the UPS to a wall socket. Connect the power cable of the TeraStation to the UPS. Connect the UPS and the TeraStation. Turn on the UPS, then the TeraStation. From Settings, click Management. Click the settings icon ( ...
  • Page 238: Logs

    Chapter 10 Advanced Features Logs Displaying TeraStation’s Logs Follow the procedure to check the TeraStation’s logs. From Settings, click Management. Click the settings icon (   ) to the right of “Logs”. Select a log to view. Note: The file access log stores file access events that occurred on the internal drives. File access on USB drives are not logged.
  • Page 239: Transferring Logs To The Syslog Server

    Chapter 10 Advanced Features Transferring Logs to the Syslog Server From Settings, click Management. Click the settings icon (   ) to the right of “Logs”. Click Edit. Enable “Syslog Transfer”. Enter the IP address of the syslog server where you want to transfer the logs to. Select the type of log that you want to transfer from “Logs to Transfer”...
  • Page 240: Changing Archive Rules For File Access Logs

    Chapter 10 Advanced Features Enable “Create Shortcut to Logs”. Click Browse under “Target Folder” and select the shared folder where the created shortcut will lead, then click The process is complete once you close the confirmation window that appears. In the selected shared folder, a folder named “system_log” will now contain the shortcuts to logs. Changing Archive Rules for File Access Logs You can configure how many logs are kept or how long each log will be kept on the TeraStation.
  • Page 241: Updating The Firmware

    Chapter 10 Advanced Features ◦ Unit (Week): 1–53 for all versions ◦ Unit (Month): 1–13 for all versions ◦ Unit (Size): 1–100 for file sizes and 1–13 for all versions Click OK. The process is complete once you close the confirmation window that appears. Notes: •...
  • Page 242: Enabling Automatic Update

    The “Confirm Operation” screen will open. Enter the confirmation number, then click OK. The process is complete once you close the confirmation window that appears. Refresh the browser and log in to Settings again. You can also download the latest firmware from the Buffalo website. Enabling Automatic Update From Settings, click Management.
  • Page 243: Configuring Update Notification

    Chapter 10 Advanced Features Select either “Update the firmware automatically” or “Update the firmware on schedule”, then click OK. If you select to update on schedule, choose a specific time of day for the update to occur. The process is complete once you close the confirmation window that appears. Configuring Update Notification Configure whether or not to receive a notification when a new firmware version becomes available.
  • Page 244: Name, Date, Time, And Language

    For more details such as the information sent and how it will be handled by us, click Privacy Policy for Usage Feedback. If update notification is enabled, it will also automatically enable sending usage feedback to Buffalo. If you don’t want to send this information to us, disable update notification.
  • Page 245 Chapter 10 Advanced Features hyphens (-). The first and last characters should not be a hyphen; do not use the following word as a hostname: localhost. Click the Time tab. Enable “Date/Time Source” and select the “Use default NTP server” checkbox. If you disable the NTP function, click Use Local Date/Time to use your computer’s time settings for the TeraStation.
  • Page 246: Beep Alerts

    Chapter 10 Advanced Features Click the Language tab and select the language to be used. Note: This tab changes the language used by the TeraStation for email notifications and other functions. To change the language displayed in Settings, go to Settings and click Language from the menu bar. Choose your desired language from the drop-down list.
  • Page 247: Leds

    Chapter 10 Advanced Features Select the triggers to make the alert beep, then click OK. The process is complete once you close the confirmation window that appears. LEDs You may adjust the brightness of the LEDs on the TeraStation. From Settings, click Management. Click the settings icon ( ...
  • Page 248 Chapter 10 Advanced Features From the Front Panel tab, configure your desired settings and click OK. The process is complete once you close the confirmation window that appears.
  • Page 249: Chapter 11 Drive Replacement And Troubleshooting

    If you remove the drive without properly dismounting it, data may be lost and the TeraStation may malfunction. • If using the TS3420DS or TS3420RS TeraStation models, use a Buffalo OP-HD-2Y series drive as the replacement drive. Use a Buffalo OP-HDN series drive as the replacement drive for other series TeraStations. The replacement drive should be the same capacity or larger as the original drive.
  • Page 250: Drive Replacement For A Redundant Raid Array (Terastation Is On)

    Chapter 11 Drive Replacement and Troubleshooting • If the status LEDs do not change after a new drive is installed, click Redetect Drive in Settings. Drive Replacement for a Redundant RAID Array (TeraStation Is On) If a drive used on a redundant RAID array fails, you need to recover the RAID array after replacing the defective drive to a new drive.
  • Page 251 Chapter 11 Drive Replacement and Troubleshooting Drives without red status LEDs lit are still on. Do not unplug or remove them. Pull out the drive cartridge and remove it from the TeraStation. Insert the new drive into the empty slot with the lock mechanism remaining open. Push here to insert.
  • Page 252: Drive Replacement For A Redundant Raid Array (Terastation Is Off)

    Chapter 11 Drive Replacement and Troubleshooting Swing the lock back down until it clicks into place. When the replaced drive is recognized, the status LED will flash red and the message will appear as a notification. Close the front cover. Press the function button.
  • Page 253: Drive Replacement For A Raid 0 Array

    Chapter 11 Drive Replacement and Troubleshooting Back up the saved data to another location before replacing the failed drive. If one or more drives fail during drive replacement, data can no longer be retrieved from the TeraStation. Open the front cover with the included key. The failed drive’s status LED will be glowing red.
  • Page 254: Drive Replacement For A Jbod

    Chapter 11 Drive Replacement and Troubleshooting Delete the RAID array that held the failed drive by referring to the “Using JBOD” section in chapter 4. Format the replaced drive by referring to the “Formatting Drives” section in chapter 4. Create a new RAID 0 array by referring to the “Creating a RAID Array”...
  • Page 255: Replacing A Non-Malfunctioning Drive

    Chapter 11 Drive Replacement and Troubleshooting When the replaced drive is recognized, the status LED will flash red and the message will appear as a notification. Close the front cover. Press the function button. The TeraStation will beep once. Press and hold the button until the TeraStation beeps again.
  • Page 256 Chapter 11 Drive Replacement and Troubleshooting Push a drive’s unlock button and swing the lock mechanism out. Pull out the drive cartridge and remove it from the TeraStation. Insert the drive back into the same slot with the lock mechanism remaining open. Push here to insert.
  • Page 257: Recovery Needed" Appears Under The "Status" Field On The Raid Array List

    Chapter 11 Drive Replacement and Troubleshooting “Recovery needed” Appears under the “Status” Field on the RAID Array List If “Recovery needed” is displayed under the “Status” field for a RAID array on the RAID array list window as below, the RAID array needs to be recovered.
  • Page 258: Terastation Does Not Work Properly

    In such a case, try the corresponding corrective action to recover from the error, described in each section below. If the error is still not resolved, contact Buffalo technical support for assistance. • The power LED keeps blinking instead of turning into a solid glow; follow the procedure at the “Power LED Keeps...
  • Page 259 Chapter 11 Drive Replacement and Troubleshooting Make sure that “Recover firmware” is selected from the drop-down list under “Action”, then click Start Setup. Note: There are two more options for “Action” other than “Recover firmware”. The details for all options are below: •...
  • Page 260: Booting The Terastation In Emergency Mode

    TeraStation icon and “EM” is added to your TeraStation’s hostname. To recover from emergency mode, follow the procedure below. Download the firmware updater from the Buffalo website. Extract the downloaded file by double-clicking it and launch the updater.
  • Page 261: Restoring Owner And Permission Settings

    Chapter 11 Drive Replacement and Troubleshooting Click the settings icon (   ) to the right of “SMB”. Click Edit. Change the “Action When Authentication Fails” option to “Show network credentials window”, then click OK. The process is complete when the file sharing menu list is displayed. The settings are now changed.
  • Page 262 Chapter 11 Drive Replacement and Troubleshooting Click Advanced Settings for Subfolders. Select a folder to restore permissions from the tree. Note: If you select a root shared folder from the tree, the action will not apply to the recycle bin. To apply the action to the recycle bin, select it instead.
  • Page 263: Cleaning The Dustproof Filter

    Chapter 11 Drive Replacement and Troubleshooting Select the actions and action range to run, then click OK. The “Confirm Operation” screen will open. Enter the confirmation number, then click OK. The process is complete once you close the confirmation window that appears. Cleaning the Dustproof Filter If your TeraStation has a front cover and you are trying to clean the dustproof filter on the front cover, follow the procedure below.
  • Page 264 Chapter 11 Drive Replacement and Troubleshooting Remove the dustproof filter from the front cover and clear any dust, such as by using a vacuum cleaner. When cleaning is finished, return the filter and the front cover. Close the front cover.
  • Page 265: Chapter 12 Utilities

    Chapter 12 Utilities NAS Navigator2 NAS Navigator2 is a utility program that makes it easy to display Settings, change the Buffalo NAS device’s IP address, or check its drives. To install NAS Navigator2, refer to the appropriate procedure below for your computer.
  • Page 266: Chapter 13 Appendix

    NAS Navigator2. If NAS Navigator2 displays the error as an unknown error, check the Dashboard in Settings for the error details. If there is a corresponding corrective action described below for the code, try it first. If the code is still displayed after trying the corrective action, contact Buffalo technical support for assistance. Code Description...
  • Page 267: Notices

    If there is a corresponding corrective action described below for the code, try it first. If the code is still displayed after trying the corrective action, contact Buffalo technical support for assistance. You can click the “Clear” button to delete messages from the Dashboard.
  • Page 268: Information Events

    If there is a corresponding corrective action described below for the code, try it first. If the code is still displayed after trying the corrective action, contact Buffalo technical support for assistance. You can click the “Clear” button to delete messages from the Dashboard.
  • Page 269 Chapter 13 Appendix Code Description Corrective Action Formatting the USB drive. Press the function button. If the RAID array enters degraded mode, the array will be rebuilt using the new drive. Otherwise, the Appears before the function button is new drive will be set as a hot spare. pressed in order to use a newly-inserted To use a drive as normal instead of drive.
  • Page 270: Default Settings

    Chapter 13 Appendix Default Settings Administrator’s Name admin Password password “share”* and “info”** for both Windows and macOS computers. Shared Folders *The recycle bin is enabled by default. **It is a read-only share. The TeraStation will get its IP address automatically from a DHCP server on the network.
  • Page 271: Specifications

    TS3420RS: 0, 1, 5, 6, 10, JBOD (individual drives) TS3210DN, TS3410DN, TS3410RN, TS3220DN, TS3420DN, TS3420RN: Buffalo OP-HDN series drive TS3420DS, TS3420RS: Buffalo OP-HD-2Y series drive Replacement Drive Note: The replacement drive should be the same capacity or larger as the original drive. The drives listed above are...
  • Page 272 Chapter 13 Appendix TS3210DN, TS3410DN: AC 100–240 V, 1.5 A, 50/60 Hz TS3220DN, TS3420DN, TS3420DS: AC 100–240 V, 1.2 A, Power Supply 50/60 Hz TS3410RN, TS3420RN, TS3420RS: AC 100–240 V, 2.5–1.25 A, 50/60 Hz TS3210DN, TS3220DN: 170 × 170 × 230 mm (6.7 × 6.7 × 9.1 in.) Dimensions (W ×...

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