Troubleshooting - Buffalo LS-XHL Setup Manual

Appendix

Troubleshooting

Cannot Setup
The following section lists typical occurrences and causes when you cannot setup the LinkStation
by using LinkNavigator or cannot use LinkStation even after finishing setup,
Occurrence: The message "Cannot find LinkStation", "No available LinkStation was found", or
"Setup cannot be completed" is displayed.
Cause 1. A LAN cable is not connected.
Reconnect the AC adapter and the LAN cable, and turn on the LinkStation again.
Cause 2. The firewall is enabled, or software running in the background is installed.
Disable the firewall or uninstall software which enables the firewall, and try to search for the
LinkStation again.
Cause 3. Both wireless and Ethernet adapter are enabled.
Disable any adapters other than the LAN adapter to connect to the LinkStation.
Cause 4. The defective LAN cable or the connection is not stable.
Change a port on the hub to connect or replace the LAN cable.
Cause 5. Your LAN board, card, or adapter is malfunctioning.
Replace a LAN board, card, or adapter.
Cause 6. The LAN board you are using or the transfer mode of the hub is not set.
Change the LAN board, or change the transfer mode to [10M half-duplex] or [100M half-
duplex].
Some LAN boards and hubs may not be connected to the network properly if the transfer
mode is set to [Auto Negotiation].
Cause 7. There is a network bridge.
If any network bridge which is not used, delete them.
Cause 8. You are searching from a different network.
You cannot search for the LinkStation over network segments. Connect the LinkStation to
the same segment as the computer you use for search.
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