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Troubleshooting and
21
21
Routine Maintenance
Troubleshooting
Fax-Back System
Brother Customer Service has installed an easy-to-use Fax-Back System,
so you can get instant answers to common technical questions and product
information for all Brother products. This system is available 24 hours a
day, 7 days a week. You can use the system to send faxes to any fax
machine, not just the one from which you are calling.
If you can't resolve a difficulty with your machine using this manual, call
our Fax-Back System, and follow the voice prompts to receive faxed
instructions about using the system, and an index of Fax-Back subjects.
USA:
From within Canada:
The Brother Fax-Back System number (USA only) has been
preprogrammed on One Touch key
Brother Home Page
You can find more information about Brother products, from product
specification sheets to Frequently Asked Questions (FAQs), on the
World Wide Web. Visit us at
http://www.brother.com
Brother Bulletin Board
Brother's Bulletin Board Numbers are
USA:
From within Canada:
Error Messages
As with any sophisticated office product, errors may sometimes occur. If
this happens, your MFC often identifies the problem and displays an error
message. The table below explains the most common error messages.
You can correct most problems by yourself. If you need additional help,
call the Brother Fax-Back System.
USA:
From within Canada:
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
1-800-521-2846
1-800-681-9838
.
01
1-888-298-3616
1-514-685-2040
1-800-521-2846
1-800-681-9838
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