Difficulty With Operation - Brother MFC-9160 Owner's Manual

Difficulty with Operation

If you think there is a problem with the machine, make a copy first. If the copy looks good, the
problem is probably not the machine. Check the table below and follow the troubleshooting tips.
DIFFICULTY
General Printing Difficulties
The machine does not print.
The machine prints
unexpectedly or it prints
garbage.
The machine prints the first
couple of pages correctly,
then some pages have text
missing.
The machine cannot print full
pages of a document. A OUT
OF MEMORY error
message occurs.
My headers or footers appear
when I view my document on
the screen but do not show up
when I print them.
®
Windows Setup Printing Difficulties
I cannot print from my
application software.
Software Difficulties
"MFC Connect Failure"
Paper Handling Difficulties
The machine does not load
paper. The LCD shows
CHECK PAPER or PAPER
JAM.
How can I clear paper jams? See Document Jams and Paper Jams, page 64.
66
Chapter 9
Make sure the machine is turned on. The toner cartridge and drum
unit are installed properly. The interface cable is securely connected
between the machine and computer. Check to see if LCD is showing
an error message.
Switch off. Make sure your application software is correctly set up
to use the machine by checking the primary settings in your
application software.
Your computer is not recognizing the printer's "input buffer full"
signal. Please make sure you connect the printer cable correctly.
Reduce the printer resolution. Reduce the complexity of your
document and try again. Reduce the graphic quality or the number
of font sizes within your application software.
Most laser printers have a restricted area that will not accept print.
Usually these are the first two lines and last two lines, leaves 62
printable lines. Adjust the top and bottom margins in your document
to allow for this.
Make sure the Windows
in your application software.
If the machine is not connected to your PC and you have loaded the
Brother software, the PC will show "MFC Connect Failure" each
time you restart Window
turn it off by deselect the AutoLoadPopUp check box in the Bother
Contorol Center chapter. (See How to Turn Off AutoLoad, page 36.)
Check to see if the CHECK PAPER or PAPER JAM message
appears on the LCD. If so, the Multi-purpose Sheet Feeder may be
out of paper. If it is empty, load a new stack of paper into the feeder
and then press Copy. If there is paper in the Multi-purpose Sheet
Feeder, make sure it is straight. If the paper is curled, you should
straighten it. Sometimes it is helpful to remove the paper, turn the
stack over and put it back into the Multi-purpose Sheet Feeder.
Reduce the amount of paper in the Multi-purpose Sheet Feeder, then
try again.
SUGGESTIONS
®
printer driver is installed and you select it
®
. You can ignore this message or you can