Brother MFC-8460N User Manual page 116

Handling Incoming Calls (Continued)
Difficulties
Custom features on a single line.
Menu Setting Difficulties
Difficulties
Key operations do not work.
The machine beeps when you try to
access the Setup Receive and
Setup Send menus.
Copy Quality Difficulties
Difficulties
Vertical streaks appear in copies.
Printing Difficulties
Difficulties
No print out.
Suggestions
If you have Call Waiting, Call Waiting/Caller ID, Voice Mail, an answering
machine, an alarm system EFTPOS, PC/FAX modem or other custom feature on
a single phone line with your machine, it may create a problem sending or
receiving faxes.
For Example: If you subscribe to Call Waiting or some other custom service and
its signal comes through the line while your machine is sending or receiving a fax,
the signal can temporarily interrupt or disrupt the faxes. Brother's ECM feature
should help overcome this problem. This condition is related to the telephone
system industry and is common to all devices that send and receive information
on a single, shared line with custom features. If avoiding a slight interruption is
crucial to your business, a separate line with no custom features is recommended.
Suggestions
Check that the control panel is fitted correctly on the machine. Reinstall the control
panel.
If the Fax key is not illuminated, press it to turn on Fax mode. The Setup Receive
setting (Menu, 2, 1) and Setup Send setting (Menu, 2, 2) are available only when
the machine is in Fax mode.
Suggestions
Either the scanner or the primary corona wire for printing is dirty. Clean them both.
(See Cleaning the scanner glass on page 128 and Cleaning the corona wire on
page 130.)
Suggestions
Check that the machine is plugged in and the power switch is turned on.
Check that the toner cartridge and drum unit are installed properly. (See
Replacing the drum unit (DR-3115) on page 134.)
Check the interface cable connection on both the machine and your computer.
(See the Quick Setup Guide.)
Check that the correct printer driver has been installed and chosen.
Check to see if the LCD is showing an error message. (See Error messages
on page 116.)
The machine is online. On your PC, click Start and then Printers and Faxes.
Right-click 'Brother MFC-XXXX (where XXXX is your model name)'. Make
sure that 'Use Printer Offline' is unchecked.
Troubleshooting and routine maintenance
107