Brother FAX-717 User Manual
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Brother FAX-717 User Manual

Brother FAX-717 User Manual

Brother fax machine user's guide
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Summary of Contents for Brother FAX-717

  • Page 1 FAX-717 FAX-727 FAX-737MC ®...
  • Page 2 FITTED WITH THE APPROPRIATE CONNECTOR. APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than which it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in another country.

  • Page 3: Using This Manual

    Using This Manual Thank you for purchasing a Brother fax machine (FAX). This machine has been designed to be simple to use, with LCD screen prompts to guide you through functions. However, you can use your machine to its fullest potential by taking a few minutes to read this manual.

  • Page 4: Function Mode

    User-Friendly Programming We have designed your fax machine with on-screen programming using navigation keys. User-friendly programming helps you take full advantage of all the functions your machine has to offer. (See Using This Manual, page i.) Because you do all your programming on the LCD, we created step-by-step on-screen prompts to help you program your machine.

  • Page 5: Quick Reference Guide

    Quick Reference Guide Sending Faxes Automatic Transmission 1 Insert the document face down in the Automatic Document Feeder. 2 Enter the fax number you want to call. 3 Press Fax Start. Receiving Faxes Select Receive Mode Press Receive Mode to select FAX ONLY, FAX/TEL, TAD:ANSWER MACH.
  • Page 6 Dialling Operations One Touch Dialling 1 Insert the document face down in the Automatic Document Feeder. 2 Press One Touch key where you want to call. 3 Press Fax Start. Speed Dialling 1 Insert the document face down in the Automatic Document Feeder.

  • Page 7: Table Of Contents

    Table of Contents PREPARATION AND SIMPLE USE GUIDE Preparation and Simple Use Guide Advice for Preparation and Simple Use Guide ... 4 FAX-717/727 Control Panel Overview... 8 FAX-737MC Control Panel Overview... 10 BASIC USE Chapter 1 Setup Initial Settings... 12 Custom Settings...
  • Page 8 Telephone Service for Some Countries ...54 Chapter 10 Polling Polling Receive ...56 Polled Transmit...58 Secure Polling...59 Chapter 11 Remote Fax Options (Only for FAX-717/727) Fax Forwarding...60 Remote Retrieval ...61 Chapter 12 Message Centre (Only for FAX-737MC) Message Centre Mode ...65 Fax Forwarding/Paging...70 Remote Retrieval ...72...
  • Page 9 APPENDIX Chapter 15 Specifications Specifications ... 98 Menu Mode & Menu Selection Table ... 100 Entering Text ... 106 About Fax Machines... 107 Glossary... 108 Index... 111 Accessory List ... 114...

  • Page 10: Preparation And Simple Use Guide

    2 Read the Quick Setup Guide Follow the instructions on the Brother Quick Setup Guide to set up the machine. 3 Setting the Dialling Mode (Tone/Pulse) (Not available in New Zealand) Press Menu/Set, 1, 1. The screen prompts you to select TONE or PULSE.

  • Page 11: Sending A Fax Automatically

    The Automatic Document Feeder can hold up to 10 pages, feeding each one individually through the fax machine. Use standard (64 gsm~90 gsm) paper when using the Automatic Document Feeder; if you are using heavier paper, feed each sheet individually to prevent paper jams.
  • Page 12 7 Making a Single Copy Insert the document face down in the Automatic Document Feeder. Press Copy/Reports. Press Copy/Reports. (See Making Copies, page 28.) To cancel, press Stop/Exit. Your machine cannot scan anything closer than 4 mm from the edge of the paper. Do NOT pull the paper while copying is in progress.

  • Page 13: Advice For Preparation And Simple Use Guide

    Choosing a Location Place your fax machine on a flat, stable surface, such as a desk. Select a place that is free of vibration and shocks. Locate the machine near a telephone socket and a standard, earthed Mains socket.
  • Page 14 You may connect an external TAD to your machine, as shown below. (Example for Australia) Set the number of rings to one or two on your external TAD. (The fax machine’s Ring Delay setting does not apply.) Record the outgoing message on your external TAD (see next page).

  • Page 15: Sequence Of External Tad Reception

    Outgoing Message (OGM) of External TAD Timing is important in recording this message. Record four seconds of silence at the beginning of your message. (This allows your machine time to listen for the fax CNG tones of automatic transmissions before they stop.) Try to record the shortest possible message on your telephone answering device (ideally less than 20 seconds).

  • Page 16: Connecting An External Telephone

    Whenever this external phone (or TAD) is in use, the screen displays EXT. TEL IN USE, and, if the fax handset is lifted, an alarm sounds. To disconnect the call on the external phone and switch to the fax, lift the handset and press Hook (FAX-717/727) or Speaker Phone (FAX-737MC). Extension Telephone...

  • Page 17: Fax-717/727 Control Panel Overview

    FAX-717/727 Control Panel Overview (FAX-727 panel is the same as FAX-717) LCD (Liquid Crystal Display) Displays messages to help you set up and operate your machine. Hook Lets you dial telephone and fax numbers without lifting the handset. Dial Pad...
  • Page 18 Navigation Keys: Menu/Set Lets you access the menu and programming mode and stores your settings in the machine. Press to scroll forward or backward to set a menu selection. You can also use these keys to do an alphabetical search for the names of stored numbers.

  • Page 19: Fax-737Mc Control Panel Overview

    FAX-737MC Control Panel Overview Digital TAD Lets you activate Message Centre. Also, notifies you that you have voice or fax messages in the memory. LCD (Liquid Crystal Display) Displays messages to help you set up and operate your machine. Navigation Keys: Menu/Set Lets you access the menu and programming mode and stores your...
  • Page 20 Receive Mode Use to select how the machine will handle incoming calls. Resolution Sets the resolution when you send a fax or make a copy. Erase Lets you delete voice messages, fax messages or all messages. Stop/Exit Stops a fax, cancels an operation or exits from Menu mode.

  • Page 21: Chapter 1 Setup

    Setup Initial Settings Setting the Dialling Mode (Tone/Pulse) (Not available in New Zealand) Your machine is initially set to TONE. If you are using a PULSE dial line, you can change the setting to PULSE by following the steps below. Press Menu/Set, 1, 1.

  • Page 22: Setting The Station Id

    Setting the Station ID You can store your name, fax number and telephone number in this setting. The name and fax number will be printed on the fax cover pages and all fax pages that you send. (The telephone number will be printed only on your cover pages and on the call back messages.) (See Electronic Cover Page (Only for FAX-727/737MC), page 35 and Call Reservation (Only for FAX-727/737MC), page 38.) It is important that you enter the fax and telephone numbers in the internationally standardised...

  • Page 23: Custom Settings

    When the screen displays the setting you want, press Menu/Set. Press Stop/Exit. Speaker Volume You can adjust the speaker volume. If you have FAX-717/727, you must lift the handset, then press Hook before you can adjust the volume. If you have FAX-737MC, press Speaker Phone. Press to adjust the volume level.

  • Page 24: Setting Pabx

    PABX and TRANSFER (Not available for some countries) Your machine is initially set to be connected with PSTN (Public Switched Telephone Network) lines. However many offices use a central telephone system or Private Automatic Branch Exchange (PABX). Your fax can be connected to most types of PABX. You can gain access to the outside line from your fax connected to PABX by just pressing Recall.

  • Page 25: Melody Settings (Only For Fax-737Mc)

    Melody Settings (Only for FAX-737MC) Setting the Ring Pattern You can select a ring pattern from signal (regular ring pattern) or 4 types of melody. The default setting is SIGNAL. Press Menu/Set, 9, 1. Press to select SIGNAL, MELODY1, MELODY2, MELODY3 or MELODY4 and press Menu/Set. Press Stop/Exit.

  • Page 26: Storing Numbers For Easy Dialling

    Storing Numbers for Easy Dialling You can set up your machine to do three types of easy dialling: One Touch, Speed Dial, and Groups for Broadcasting of faxes. If you use the Caller ID subscriber service offered by your local phone company (For Singapore, Hong Kong and Philippine only), you can register the number for Anti-Junk Fax/Call in One Touch and Speed Dial locations.
  • Page 27 You can store Speed Dial numbers, when you dial by pressing only four keys. There are 100 (FAX-727/737MC) or 60 (FAX-717) Speed Dial locations. If you want to store a Junk number, you have to set ANTI JUNK to ON in Step 6.

  • Page 28: Changing One Touch And Speed Dial Numbers

    Groups, or you can assign up to 103 (FAX-727/737MC) or 63 (FAX-717) numbers to one large Group. (See Storing One Touch Dial Numbers/Storing Junk Fax/Call Numbers, page 17, Storing Speed Dial Numbers/Storing Junk Fax/Call Numbers, page 18 and Broadcasting, page 22.)

  • Page 29: Sending A Fax Scanning Adjustment

    Sending a Fax Scanning Adjustment Contrast If your document is very light or very dark, you might want to set the contrast accordingly. Use LIGHT to send a light document. Use DARK to send a dark document. After sending the document the contrast setting is set to AUTO (suitable for most documents) automatically.

  • Page 30: Dialling A Number

    Automatic Transmission This is the easiest way to send a fax. IMPORTANT: Do not pick up the handset—OR—Press Speaker Phone (for FAX-737MC only). Insert the document face down in the Automatic Document Feeder. Enter the fax number you want to call. Press Fax Start.
  • Page 31 Broadcasting Using the numbers you have stored in Groups, One Touch and Speed Dial memory, you can “Broadcast” faxes automatically to a maximum of 104 (FAX-727/737MC) or 64 (FAX-717) different locations in a few simple steps. To Broadcast, you must set Memory TX to either ON or NEXT FAX ONLY.

  • Page 32: Chapter 3 Receiving A Fax

    If you select this setting, you will need to set the Ring Delay and F/T Ring Time features (on the following pages). (See For F/T (Fax/Tel) Mode Only, page 44.) TAD:ANSWER MACH. (FAX-717/727)—This is the only setting in which you can use an external answering machine. Your telephone answering device answers every call. Once the external telephone answering device (TAD) answers, the machine listens for fax tones.

  • Page 33: Setting The Ring Delay

    The Ring Delay setting determines the number of times the machine rings before it answers. (See Operation from an External or Extension Telephone, page 44 and For F/T (Fax/Tel) Mode Only, page 44.) Press Menu/Set, 2, 1. If you have a FAX-717/727, go to Step 3. to select RING DELAY, and press Menu/Set. Press...
  • Page 34 Setting the F/T Ring Time (Only Applies to F/T Receiving Mode) You need to determine how long the machine will give its special F/T pseudo-ring when you have a voice call. This ringing happens after the initial ringing from the phone company. Only the fax machine rings for 20, 30, 40 or 70 seconds;...

  • Page 35: Receiving A Fax

    TAD connected to the machine. • Selecting SEMI lets the fax machine receive the call only if you’ve answered it at the machine. Selecting OFF means you will have to activate the machine yourself, by pressing Fax Start or •...

  • Page 36: Reception Into Memory

    Menu/Set when the screen displays your selection. Press Stop/Exit. Printing a Fax from Memory (Only for FAX-717/727) If you have fax storage ON for remote retrieval, you can still print a fax from the machine’s memory when you are at your machine. (See Setting Fax Storage, page 60.) Press Menu/Set, 8, 4.

  • Page 37: Chapter 4 Making Copies

    Making Copies Copy Functions To make a single copy that is not reduced, enlarged or sorted, you only have to press one key. Remember, your machine cannot scan anything closer than 4 mm from the edge of the paper. Making a Single Copy Insert the document face down in the Automatic Document Feeder.
  • Page 38 If you are making multiple copies and get a OUT OF MEMORY message while you are scanning the first page, press Stop/Exit to cancel the job. Then make a single copy. If you selected SORT and the OUT OF MEMORY message appears while scanning subsequent pages, you can press Copy/Reports to copy the portion that is in memory, or press Stop/Exit to cancel.

  • Page 39: Chapter 5 Telephone

    The number you are dialling, or the name you have stored for One Touch or Speed Dial is displayed on the LCD. For FAX-717/727, press Fax Start and pick up the handset when you hear the call answered on the monitor speaker. If you press Hook before lifting the handset, the call will be disconnected.
  • Page 40 Press Redial/Pause to insert a pause between digits to be dialled. If your fax machine is connected to a PABX, you may need to insert an additional number prefix (e.g. “9”) and a “pause” before each fax or telephone number to gain access to the outside line.

  • Page 41: Answering A Call

    Answering a Call F/T (FAX/TEL) Mode When you share one line for your telephone and fax machine, in the F/T (FAX/TEL) mode, the fax machine can determine whether an incoming call is a fax or a telephone call. (See Answer Mode Settings, page 23.)

  • Page 42: Chapter 6 Printing Reports

    Printing Reports Transmission Report and Journal Setting Two reports require initial setup in the Menu table: Transmission Verification Report and Journal Period. For initial setup: Press Menu/Set, 7, 1. —OR— Press Menu/Set, 7, 2. Customizing the Transmission Verification Report You can use the Transmission Report as proof that you sent a fax. This report lists the name or fax number of the receiving party, the time and date of transmission, and if the transmission was successful.

  • Page 43: Using The Reports Key

    Choose if Transmission Verification Report is printed after all Faxes sent. Quick-dial list (above), alphabetically. Lists settings for INITIAL SETUP, SETUP RECEIVE, SETUP SEND, REPORT SETTING, REMOTE FAX OPT (FAX-717/727), SETUP MSG CTR (FAX-737MC), SETUP MELODY (FAX-737MC) and MISCELLANEOUS. Lists summary information and amount of occupied memory.

  • Page 44: Chapter 7 Advanced Sending

    Advanced Sending Advanced Operations Electronic Cover Page (Only for FAX-727/737MC) The cover page is sent to the receiving party’s machine. Your cover page includes the name stored in the One Touch or Speed Dial memory, if you have used this feature to start the call. The cover page indicates the fax is from your Station ID, and the number of pages you are sending.
  • Page 45 Always Send Cover Page Make sure Station ID is set up. (See Setting the Station ID, page 13.) This feature does not work without the Station ID. You can set the machine to send a cover page whenever you send a fax. The number of pages in your fax is not included when you use this setting.

  • Page 46: Overseas Mode

    Composing Your Own Comments Press Menu/Set, 3, 2. The screen displays: COVERPAGE NOTE. to choose position 5 or 6 for your customized comment, and press Menu/Set. Use the dial pad to enter your customized comment. (See Entering Text, page 106.) Press Menu/Set.
  • Page 47 You can send a fax and let the other party know that you want to speak to him after the fax transmission is completed. The other fax machine will ring as if it were receiving a telephone call; if the other party picks up the handset, your machine will ring. Lift the handset to have a conversation.
  • Page 48 Delayed Transmission (Timer) You can use this function to send a fax up to 24 hours later. Insert the document face down in the Automatic Document Feeder. Press Menu/Set, 3, 7. Enter the time you want the fax to be sent, in 24-hour format (for example, enter 1945 for 7:45 PM), and press Menu/Set.

  • Page 49: Cancelling A Scheduled Job

    The stored documents will be saved for up to 15 hours in the event of a power failure (FAX-737MC). The stored documents will not be saved in the event of a power failure (FAX-717/727). Chapter 7 to select the job you want to cancel.

  • Page 50: Using Memory Security

    Using Memory Security You must use a password to switch Memory Security ON and OFF. Setting Up Memory Security for the First Time Press Menu/Set, 0, 1. Enter a 4-digit number as a password. Press Menu/Set. The screen prompts you to re-enter the password. Re-enter the password and press Menu/Set.
  • Page 51 WRONG PASSWORD. After 2 seconds the display will then return to displaying SECURE MODE. You must then start from Step 1 to switch OFF Memory Security. If you forget the Memory Security password, please contact your Brother dealer for service or the help number given with the warranty documentation.

  • Page 52: Multiple Resolution Transmission

    Multiple Resolution Transmission Use this feature to select separate resolution settings for each page of the fax you are sending. This could be useful if you are sending a fax with photos and letters, or some pages with small print and others with normal print.

  • Page 53: Chapter 8 Advanced Receiving

    Advanced Receiving Operation from an External or Extension Telephone An external phone is a telephone that is plugged into the machine (either into the machine’s EXT socket or into the back of the connector that plugs into the telephone wall socket). An extension phone is another phone on the same phone number as the machine, but plugged into a different telephone wall socket.

  • Page 54: Remote Call Transfer

    This function works when you receive the incoming Voice call at the remote cordless phone externally connected to the fax machine. (See Connecting an External Telephone, page 7.) You can transfer voice call to the fax machine. But you can not transfer the incoming voice call from the fax machine to the cordless phone.

  • Page 55: Changing Remote Codes

    Changing Remote Codes Remote Codes might not work with some telephone systems. The preset Fax Receive Code is 9 1 for New Zealand). The preset Telephone Answer Code is # 5 1 (# 9 1 for New Zealand). The preset Activation Voice Code is If you are always disconnected when accessing your external TAD remotely, try changing the Fax Receive Code from and the Telephone Answer Code from # 5 1 (# 9 1 for New Zealand) to 1 1 1.

  • Page 56: Chapter 9 Telephone Service

    Each phone number has its own Distinctive Ringing pattern, so you know which phone number is ringing. This is one way you can have a separate phone number for your fax machine. Your fax machine has a Distinctive Ringing function, allowing you to dedicate one phone number just for receiving faxes.

  • Page 57: How Does The Caller Id Work

    If # WITHHELD appears on the display, it means the caller intentionally blocked the transmission of his/her ID. * If no caller ID was transmitted to your fax machine, PICK UP PHONE will remain on the display. * Depends on network Function.

  • Page 58: Viewing Caller Id List

    The Caller ID is Stored in Your Machine’s Memory The FAX can store a maximum of the last 30 incoming caller IDs in the memory, along with the time and date of reception, The 31st call will cause the oldest ID to be erased. The Caller ID information stored in the memory can be used for the following.

  • Page 59: Telephone Service For New Zealand

    Otherwise, you will hear the extension phones and the fax machine continue to ring. The fax machine always listens to the ring pattern before it answers, so do not pick up the phone during that time. You will quickly learn to recognize the ring pattern for faxes, so you will not be tempted to answer that number.
  • Page 60 If you do have Call Waiting as well as FaxAbility, set the Call Waiting menu option to ON. See below. The machine can suspend Call Waiting when incoming faxes are being sent to you. Set the fax machine to Manual Mode. Press Menu/Set, 0, 3.
  • Page 61 If # WITHHELD appears on the display, it means the caller intentionally blocked the transmission of his/her ID. * If no caller ID was transmitted to your fax machine, PICK UP PHONE will remain on the display. * Depends on network Function.
  • Page 62 Printing Caller ID List Press Menu/Set, 0, 2. Press to select PRINT REPORT. Press Menu/Set. If you use the Caller ID for Dial back… Please be sure that you use appropriate dialling procedures for local and national call. Please be sure that you make sure of the details of the exact number to be called back, and the need to insert prefix(es) for manual dialling.

  • Page 63: Telephone Service For Some Countries

    Distinctive Ringing pattern, so you’ll know which phone number is ringing. This is one way you can have a separate phone number for your fax machine. Your fax machine has a Distinctive Ringing function, allowing you to dedicate one phone number just for receiving faxes.
  • Page 64 Viewing Caller ID List Caller ID memory stores information for up to thirty calls; when the thirty-first call comes in, information about the first call is erased. You can scroll through Caller ID information to review those calls made to your machine. Press Menu/Set, 0, 2.

  • Page 65: Chapter 10 Polling

    All parties involved in polling need to set up their machines to accommodate polling. When someone polls your machine to receive a fax, they pay for the call; if you poll someone’s fax machine to receive a fax, you pay for the call. (See Polled Transmit, page 58.)

  • Page 66: Setup Delayed Polling Receive

    Setup Delayed Polling Receive You can set your machine to begin Polling Receive at a later time. Press Menu/Set, 2, 7. Press to choose TIMER, and press Menu/Set. The screen prompts you to enter the time you want to begin polling. Enter the time (in 24-hour format) you want to begin polling.

  • Page 67: Polled Transmit

    Press 1 to cancel—OR—Press 2 to exit without cancelling. Press Stop/Exit. Polled Transmit Polling Transmit is when you set up your fax machine to wait with a document so another fax machine can retrieve it. Insert the document to be retrieved in the Automatic Document Feeder.

  • Page 68: Secure Polling

    Secure Polling is a way to keep your documents from “falling into the wrong hands” while the fax machine is set up for polling. You can use Secure Polling only with another Brother fax machine. Your four-digit ID number must be entered on the fax machine that polls for your documents.

  • Page 69: Remote Fax Options (Only For Fax-717/727)

    Remote Fax Options This chapter is for Model FAX-717/727. If you have model FAX-737MC your remote fax options are handled by the Message Centre. (See Message Centre (Only for FAX-737MC), page 65.) Setting Fax Storage If you set Fax Storage to ON, you will be able to retrieve fax messages from another location, using Fax Forwarding or Remote Retrieval functions.

  • Page 70: Remote Retrieval

    For convenience, you can retrieve faxes and the Status List from a touch tone phone by having them sent to a fax machine. For example, if your hotel room does not have a fax machine, you can enter the number of the fax machine at the hotel’s Front Desk.

  • Page 71: Remote Commands

    Remote Commands Follow the commands below to access features remotely. When you call the fax machine and enter your Remote Access Code (3 digits followed by to enter a remote control command. Remote control commands 95 Change Fax Forwarding Setting...

  • Page 72: Retrieving The Memory Status List

    Retrieving the Memory Status List You can retrieve the Memory Status List from a remote fax machine to see if you have any fax messages. Dial your fax machine’s number. When you hear the beep, immediately enter your Remote Access Code (3 digits followed by When you hear two short beeps, use the dial pad to press 9 6 1.

  • Page 73: Changing The Fax Forwarding Number

    To retrieve the Memory Status List, when you hear two short beeps, use the dial pad to press 9 6 1. Use the dial pad to enter the number of the remote fax machine (up to 20 digits), and then press # #.

  • Page 74: Chapter 12 Message Centre (Only For Fax-737Mc)

    Message Centre Message Centre Mode Message Centre Mode allows you to store incoming fax and voice messages in a flexible memory. The memory stores 15 minutes of voice messages, or up to 20 pages of fax messages. The actual number of pages stored in memory varies depending on the content and the resolution used. Memory is shared between fax and voice messages, which are stored on a “first-come, first-served”...

  • Page 75: Setting The Message Store

    Setting the Message Store Select the setting from the descriptions of “Flexible Memory Settings”. Press Menu/Set, 8, 1. The screen prompts you to choose a DOC (Document) setting. to select ON (or OFF), and press Menu/Set. Press The screen prompts you to choose a VOICE setting. to select your setting from the list (ON, OFF or EXT), and press Menu/Set Press when the screen displays your selection.

  • Page 76: Activating Message Centre Mode

    Erasing the Outgoing Message (OGM) Press Menu/Set, 8, 3. Press to select MSG CTR OGM (or FAX/TEL OGM or PAGING OGM), and press Menu/Set when the screen displays your selection. to select ERASE MSG and press Menu/Set. Press Press 1 to erase the OGM—OR—Press 2 to exit without erasing. Press Stop/Exit.

  • Page 77: Playing Voice Messages

    Playing Voice Messages Follow the steps below to listen to voice messages. Press Play/Record. Adjust volume by pressing All new messages are played in the order they were recorded. The display shows the number of the current message, and the total number of messages. If Caller ID information was received, the machine beeps during the message and displays the Caller ID information for one second.

  • Page 78: Erasing Messages

    Erasing Messages If you choose to erase all fax messages, the machine will print any previously unprinted fax messages before erasing them from memory. Fax messages cannot be erased individually. You can erase voice messages individually, or all at once. To erase voice messages individually Press Play/Record.

  • Page 79: Fax Forwarding/Paging

    Message Centre memory. When Fax Forwarding is set to ON, your machine dials the fax machine phone number you’ve programmed, and forwards any faxes you’ve received.

  • Page 80: Programming The Paging Number

    Press until the screen displays FAX FORWARD, and press Menu/Set. The screen prompts you to enter the number of the fax machine where faxes will be forwarded. Enter the forwarding number (up to 20 digits), and press Menu/Set. Press Stop/Exit.

  • Page 81: Remote Retrieval

    Remote Retrieval This section is for FAX-737MC. (If you have FAX-717/727, please see chapter 10 for your remote fax options.) You can call your machine from any touch tone phone (or remote Group 3 fax machine set for tone) and use a Remote Access Code and Remote Control Commands to retrieve voice (and fax) messages.

  • Page 82: Remote Control Commands

    Remote Control Commands Follow the commands below to access features remotely. When you call the fax machine and enter your Remote Access Code (3 digits followed by to enter a remote control command. Remote control commands 91 Playing voice messages...
  • Page 83 90 Exit Chapter 12 Detail Operation Enter the number of a remote fax machine to receive a report or stored fax messages. (See Retrieving the Memory Status List, page 75 and Retrieving Fax Messages, page 75.) If you hear one long beep, you can erase the fax message from the memory.
  • Page 84 Retrieving the Memory Status List You can retrieve the Memory Status List from a remote fax machine to see if you have any fax messages. Dial your fax machine’s number. When you hear the beep, immediately enter your Remote Access Code (3 digits followed by When you hear two short beeps, use the dial pad to press 9 6 1.
  • Page 85 To retrieve the Memory Status List, when you hear two short beeps, use the dial pad to press 9 6 1. Use the dial pad to enter the number of the remote fax machine (up to 20 digits), and then press # #.

  • Page 86: Chapter 13 Troubleshooting And Maintenance

    The other party has disconnected during a call or fax. The fax machine has a mechanical problem. Unplug the machine. Then contact your Brother dealer for service. The number you called does not answer or is busy. You may also have reached a number not connected to a fax.

  • Page 87: Paper Jam

    ERROR MESSAGE OUT OF MEMORY ERASE MESSAGE OUT OF MEMORY PRINT:PRESS COPY OUT OF MEMORY QUIT:PRESS STOP OUT OF MEMORY SEND:PRESS START OUT OF MEMORY QUIT:PRESS STOP PAPER JAM PLS OPEN COVER PAPER JAM REMOVE PAPER Chapter 13 CAUSE/ACTION The memory capacity has been exceeded. Print the faxes stored in memory to delete them.

  • Page 88: Document Jams And Paper Jams

    Document Jams and Paper Jams Document Jam The documents were not inserted or fed properly, or were too long. Remove any paper that is not jammed from the Automatic Document Feeder. Open the top cover by lifting the lever on the right side of the top cover. Pull the document toward the front of the machine.
  • Page 89 Open the top cover by lifting the lever on the right side of the top cover. Top Cover Pull the jammed printout gently from the paper tray toward the front of the machine. If the printout is jammed, then pull it toward the back of the machine. Remove the print cartridge and turn the spool to tighten the ribbon.

  • Page 90: Difficulty With Operation

    Difficulty with Operation If you think there is a problem with sending or printing quality of your fax machine, make a copy first. If the copy quality looks good then the problem may not be your fax machine. Check the difficulties below and follow the suggestions to help resolve your problems.
  • Page 91 If the machine is set to Fax Detect ON, it is more sensitive to sounds. The machine may mistakenly interpret certain voices or music on the line as a calling fax machine and respond with fax receiving tones. Deactivate the fax by pressing Stop/Exit.

  • Page 92: Regular Maintenance

    Regular Maintenance Cleaning the Scanner Unplug the power cord for safety. Open the top cover by lifting the lever on the right side of the top cover. Clean the white bar and the glass strip under the bar with isopropyl alcohol on a lint-free cloth. Be careful not to bend the spring plate or drop anything into the machine.

  • Page 93: Cleaning The Print Head

    Cleaning the Print Head WARNING After you have just used the machine, some internal parts of the machine are extremely HOT! So please be careful. Unplug the power cord for safety. Open the top cover by lifting the lever on the right side of the top cover. Be careful not to cut yourself on the sharp edges of the metal part shown in the illustration.
  • Page 94 Take out the printing cartridge. To clean the machine’s print head, wipe the print head with a lint-free cloth that is dry or lightly moistened with isopropyl alcohol. Wait until the alcohol on the print head is totally dried. Install the printing cartridge. (See Changing the Ribbon, page 86.) Press both edge of the top cover until it clicks and close the top cover.

  • Page 95: Changing The Ribbon

    Changing the Ribbon Open the top cover by lifting the lever on the right side of the top cover. Be careful not to cut yourself on the sharp edges of the metal part shown in the illustration. Remove the print cartridge containing the used ribbon and set it upside—down with the blue gear in the upper left corner.
  • Page 96 Take the used ribbon out of the cartridge: 1 Snap out the upper white spool and slide the roll off the blue gear. (Do not remove the blue gear) 2 Lift out the lower roll. Blue Gear White Gear Slide the white elastic off the new refill rolls and set them down with the full roll in the lower position.
  • Page 97 Install the new ribbon back into the cartridge: 1 Insert the lower roll into the cartridge holders. 2 Skip the upper left cardboard onto the blue gear of the cartridge and insert the upper roll into the cartridge holders. Blue Gear Turn the upper right white spool clockwise to tighten the ribbon, as shown.
  • Page 98 Turn the cartridge over and re-install it into the machine: Insert the recessed the cartridge into its four holders. Press down on both sides of the top cover to close it securely. first and place Troubleshooting and Maintenance...

  • Page 99: Packing And Shipping The Machine

    Remove the paper wire extension, telephone line cord, print cartridge and handset, and pack them. If you are returning the fax machine to Brother as part of the Brother Exchange Service, pack only the fax machine. Keep all separate parts to use with your “Exchange”...

  • Page 100: Important Information

    Important Safety Information Important Information for Australia Important Safety Instructions Read all of these instructions. Save them for later reference. Follow all warnings and instructions marked on the product. Unplug this product from the telephone and AC sockets (in this order) before cleaning. Do not use liquid or aerosol cleaners.

  • Page 101: Important Information For New Zealand

    Unplug this product from the mains power and telephone line sockets, and refer servicing to qualified service personnel under the following conditions: When the power cord is damaged or frayed. If liquid has been spilled into the product. If the product has been exposed to rain or water. If the product does not operate normally when the operating instructions are followed.
  • Page 102 Some parameters required for compliance with Telecom's Telepermit requirements are dependent on the equipment (PC) associated with this device. In order to operate within the limits for compliance with Telecom's Specifications, the associated equipment shall be set to ensure that automatic calls to different numbers are spaced such that there is no less than 5 seconds between the end of one call attempt and the beginning of another.
  • Page 103 Never push objects of any kind into this product through cabinet slots, since they may touch dangerous voltage points or short out parts resulting in a risk of fire or electric shock. Never spill liquid of any kind on the product. Do not attempt to service this product yourself, because opening or removing covers may expose you to dangerous voltage points and/or other risks.

  • Page 104: Important Information For Some Countries

    Important Information for Some Countries Important Safety Instructions Read all of these instructions. Save them for later reference. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
  • Page 105 Please refer all servicing to our Authorized Service Personnel. A list of Authorized Service Centres has been included for your convenience, or you may contact the Brother Dealer for Service.

  • Page 106: Disconnect Device

    For Your Safety To ensure safe operation the three-pin plug supplied must be inserted only into a standard three-pin power point which is effectively grounded through the normal household wiring. The fact that the equipment operates satisfactorily does not imply that the power is grounded and that the installation is completely safe.

  • Page 107: Chapter 15 Specifications

    Automatic redial Speaker type Chapter 15 Desktop facsimile transceiver ITU-T Group 3 Modified Huffman (MH) 9600/7200/4800/2400; Automatic Fallback (FAX-717, FAX-727) 14400/12000/9600/7200/4800/2400; Automatic Fallback (FAX-737MC) Width: 148 mm to 216 mm Length: 150 mm to 600 mm Weight:64 gsm to 90 gsm...
  • Page 108 Automatic answer 2, 3, 4, 5, 6, 7, 8, 9 or 10 rings (for Australia) 1, 2, 3, 4, 5, 6, 7, 8, 9 or 10 rings (for New Zealand) 0, 1, 2, 3, 4, 5, 6, 7, 8, 9 or 10 rings (for some countries) Communication source Public switched telephone network Operating environment...

  • Page 109: Menu Mode & Menu Selection Table

    Press 4 for Cancel Job Menu—OR— Press 5 for Interrupt Menu—OR— Press 6 for Set Quick-Dial Menu—OR— Press 7 for Report Setting Menu—OR— Press 8 for Remote Fax Options Menu (FAX-717/727) —OR— Press 8 for Setup Message Centre Menu (FAX-737MC) —OR—...

  • Page 110: Main Menu

    To access the menu, press Stop/Exit. To exit, press Menu Main Menu Selections 1. INITIAL SETUP 1. TONE/PULSE (Not available in New Zealand) 2. DATE/TIME 3. STATION ID 4. BEEPER 5. PBX (Australia & New Zealand only) 2. SETUP 1. RING DELAY RECEIVE 2.
  • Page 111 Reduces size of image. Automatically stores any incoming faxes in its memory if it runs out of paper. You call another fax machine to receive a fax from it. Automatically sends a programmable cover page or prints a sample coverpage.
  • Page 112 To access the menu, press Stop/Exit. To exit, press Menu Main Menu Selections 3. SETUP SEND 7. TIMER (Continued) 8. POLLED TX 9. MEMORY TX 4. CANCEL JOB — 5. INTERRUPT — 6. SET QUICK-DIAL 1. ONE-TOUCH DIAL 2. SPEED-DIAL 3.
  • Page 113 To access the menu, press Stop/Exit. To exit, press Menu Main Menu Selections 8. REMOTE FAX 1. FAX FWD (FAX-717/727 2. FAX STORAGE Only) 3. REMOTE ACCESS 4. PRINT DOCUMENT 8. SETUP MSG CTR 1. MESSAGE (FAX-737MC STORE Only) 2. BACKUP PRINT 3.
  • Page 114 To access the menu, press Stop/Exit. To exit, press Menu Main Menu Selections 9. SETUP MELODY 1. RING PATTERN (FAX-737MC Only) 2. MUSIC ON HOLD 3. MELODY ALARM 0. MISCELLANEOUS 1. MEM SECURITY 2. CALLER ID 3. DISTINCTIVE (Not available in New Zealand) 3.

  • Page 115: Entering Text

    Entering Text When you are setting certain functions, such as the Station ID, you may need to enter text into the machine. Most keys on the dial pad have three or four letters printed above them. The keys for 0, #, don’t have printed letters because they are used for special characters.

  • Page 116: About Fax Machines

    ECM (Error Correction Mode) The Error Correction Mode (ECM) is a way for the fax machine to check the integrity of a fax transmission while it is in progress. ECM transmissions are possible only between machines that both have the ECM feature.

  • Page 117: Glossary

    Delayed Transmission Sends your fax at a later time that day. Distinctive Ringing A service purchased from the Telephone Company that provides another phone number on an existing phone line. The fax machine uses the new number to simulate a dedicated fax line.
  • Page 118 Photo Resolution A resolution setting that uses varying shades of grey for the best representation of photographs. Polling The process of a fax machine calling another fax machine to retrieve waiting fax messages. Print reduction reduces the size of incoming faxes.
  • Page 119 Tone A form of dialling on the telephone line used for Touch Tone telephones. Transmission The process of sending documents over the phone lines from your fax machine to the receiving fax machine. Transmission Report A listing of each transmission, showing name and number, date, time, and number of pages.

  • Page 120: Index

    Index Alternating Displays ... ii Answer Mode ... 5, 23, 24 Automatic Document Feeder ...2 Backup Printing ...68 Beeper ...14 Broadcasting ... 19, 22 Call Back Message ...38 Call Reservation ...38 Cancelling a Job ...58 Cleaning ... 83, 84 Connecting ...4, 5, 7 Contrast ...20 Control Panel ...
  • Page 121 ICM Recording Monitor ...70 Important Safety Instructions ...91 Inserting Spaces ...106 Interrupting ...40 Jams ...79 Journal Period ...33 Maintenance ...83 Manual Mode ...23 Manual Transmission ...20 Maximum Message Time ...69 Melody ...16 Melody Alarm ...16 Memory ... 27, 65 Memory Security ...40 Memory Status List ...34 Memory Storage ...4 Memory Transmission ...37...
  • Page 122 Search ... 21, 31 Sequential Polling ...57 Setting Up ...1 Speaker Volume ...14 Speakerphone ...32 Special Characters ...106 Specification ...98 Speed Dialing ... 18, 21 Standard Resolution ...20 Station ID ...13 Super Fine Resolution ...20 TAD Mode ...23 Telephone Answer Code ... 44, 46 Telephone Answering Device (TAD) ...5 Temporary Cover Page ...35 Toll Saver ...70...

  • Page 123: Accessory List

    PC-AS4RF *For optimum print quality and product performance within published specifications, use only the correct Brother replacement ribbon. Failure to use the genuine Brother consumable may damage the machine and such damages will not be covered under warranty. Change Answer Mode Press 9 8.

  • Page 124: Retrieve A Fax

    # #. After the beep, hang up and wait. Retrieve all faxes press 2, then enter the number of remote fax machine, and then # #. After the beep, hang up and wait. Erase all fax messages press 3.
  • Page 125 This machine is approved for use in the country of purchase only, local Brother companies or their dealers will only support fax machines purchased in their own countries. ® ARL/ASA/NZ Version A...

This manual is also suitable for:

Fax-727Fax-737mc

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