Panasonic HomeHawk SHELF Information And Troubleshooting Manual page 16

Problem
When initial setup The camera's
is performed LED indicator is
using WPS‚ the blinking in red�
following screen
is displayed and
the setup cannot
be completed�
The camera's
LED indicator is lit
in yellow�
The camera's
LED indicator is lit
in blue�
16
HNC815C_ITG_(en_en)_0424_ver.040.pdf
Cause
Several cameras
are in WPS mode�
The DHCP function
of your wireless
router may be
disabled�
The camera is not in
WPS mode�
SETUP
The button
was not pressed for
long enough�
The WPS button
was pressed on
another router
which is different
from the router your
mobile device is
connected with�
The "Isolation"
function on the
wireless router is
enabled�
16
Solution
• Only 1 camera can be operated in WPS mode
at a time�
• Unplug the camera and then plug it in again‚
and then try again from the beginning�
• Confi rm that the wireless router's DHCP settings
are enabled� Refer to your wireless router's
manual�
• Unplug the camera and then plug it in again‚
and then try again from the beginning�
• Follow the on-screen instructions‚ and press
SETUP
and hold the button on the camera
until it beeps (about 5 seconds)�
• Reconnect your mobile device to the router
whose WPS button was pressed‚ restart the
HomeHawk
[ ]
app‚ and then follow the on-
screen instructions�
• Sometimes when the "Isolation" function
is enabled‚ the camera will not be able to
communicate with your mobile device via
your wireless router� Disable the "Isolation"
function on your wireless router� For details‚
refer to your wireless router's manual�
2019/04/24 18:22:46