Brother MFC MFC-9120CN User Manual page 157

Error Message
No Paper
No Response/Busy
No Toner
No Waste Toner
Out of Memory
Cause
The machine is out of paper or
paper is not correctly loaded in
the paper tray.
The number you dialled does not
answer or is busy.
The toner cartridge or the drum
unit and toner cartridge assembly
is not installed correctly.
The waste toner box is not
installed correctly.
The machine's memory is full.
Troubleshooting and routine maintenance
Action
Do one of the following:
Refill the paper in the paper tray and
press Mono Start or Colour Start or put
the paper in the manual feed slot.
Remove the paper and load it again.
Then press Mono Start or Colour Start.
If the problem is not solved, the paper
pick-up roller may be stained. Clean the
paper pickup roller. (See Cleaning the
paper pick-up rollers on page 164.)
Verify the number and try again.
Re-install the toner cartridge or the drum unit
that is indicated on the LCD.
Re-install the waste toner box. (See
Replacing the waste toner box on page 181.)
Fax sending or copy operation in
progress
Do one of the following:
Press Mono Start or Colour Start to
send or copy the scanned pages.
Press Stop/Exit and wait until the other
operations in progress finish, and then try
again.
Clear the data from the memory. (See
Out of memory message on page 45 or
page 92.)
Print operation in process
Do one of the following:
Reduce print resolution. (See Advanced
tab in the Software User's Guide on the
-
CD ROM.)
Clear the faxes from the memory. (See
Out of memory message on page 92.)
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