Connect Internet; Validate Setup; Access Control - Chamberlain myQ Business CAPXM Installation Manual

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INTRODUCTION
1

Connect Internet

The CAPXM can connect to the Internet with a wired connection or with Wi-Fi
requirements. Make sure you are in the Admin Mode before you connect to the Internet. If you are not in Admin
Mode, flip switch #1 to the ON position on the Control Board, press the Network tab on the CAPXM display, and
INTRODUCTION
press the "Change Network Settings" button. Follow the instructions according to your application.
OPTION 1
Wired Connection
The Local Area Network (LAN) port is a 10/100 Ethernet interface with an RJ45 jack for connecting the CAPXM to a hub, switch, or router in
order for it to gain connectivity to the Internet. Use a straight, (i.e., non-crossover) Cat5e, or Cat6 cable to connect to a local hub, switch or
router. This type of cable is referred to as an Ethernet cable in this manual.
1. Connect an Ethernet cable from the hub, switch, or router to the
LAN port on the Control Board. When connected properly, the
green and amber LED on the Ethernet port of the control board will
light/flicker (the control board is located on the back of the CAPXM
display). If the green LED is not lit, check the connections on the
CAPXM and the Ethernet hub.
2. On the display, select Wired Network if dynamic configuration
(DHCP) is desired or select Manual Setup for a static IP address.
OPTION 2
Connect through Wi-Fi
1. On the display select Wi-Fi
2. Select the network the CAPXM will use.
3. Enter the password for the network.
4. Select Login.
Additional compatibility considerations:
• When checking signal strength in CAPXM admin mode, we
recommend at least two bars.
• If two bars are not available, relocate the router, the antenna or use accessory WFAEXT (Wi-Fi
move the CAPXM antenna higher up or to a location resulting in two or more bars.
• If using a Wi-Fi
signal strength tool or app, a continuous Wi-Fi
®
of at least -65 dBm (numbers closer to zero are stronger strength) at the CAPXM must be
guaranteed to ensure an acceptable connection to the local network.
• Hidden network SSIDs are not supported. The network must be selectable from the CAPXM
display.
• Wi-Fi
networks requiring secondary authentication are not supported (E.g. Hotels and airport Wi-Fi
®
2

Validate Setup

On the display, select each tab in Admin Mode to validate setup (network,
inputs, outputs, etc.). Once you have validated the setup, exit Admin Mode.
PRE-INSTALL
PRE-INSTALL
(Wireless)
®
Network.
®
INSTALL
NETWORK
(wireless). See page 10 for Internet
®
INSTALL
NETWORK
LAN on
Control Board
Router/Switch
signal strength connection
®
16

ACCESS CONTROL

ACCESS CONTROL
Admin
Ethernet Cable
(325 feet [99.1 m] maximum)
Modem
-30 to -67
dBm
Antenna Extension Kit – 15') to
®
GOOD
-30 to -67
-66 to -85
dBm
dBm
GOOD
POSSIBLE
).
®
-66 to -85
≥ -86
dBm
dBm
POSSIBLE
POOR
≥ -86
dBm
POOR
-30 to -67
dBm
GOOD
-66 to -85
dBm
POSSIBLE
≥ -86
dBm
POOR

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