Polycom VVX 250 Quick Start Manual page 2

End a Call
Use one of the following options to end an Active call:
• Replace the handset, press headset or speakerphone
key, or End Call.
• To end a call on Hold, resume the call first. Navigate to
Calls, select the call and press Resume > End Call.
Park a Call
Park, if available, is used to place an Active call on Hold at
one extension and pick it up at a different extension.
• Park an Active call, press the Park soft key.
• Retrieve a parked call, press appropriate line or key.
Do Not Disturb (DND)
When Do Not Disturb is enabled, the phone does not
ring and calls follow the next step in the extension's Find
Me/Follow Me rule. Press DND from the Home screen to
enable/disable Do Not Disturb.
Redial the Last Called Number
Re-call the last called number with Redial.
• Navigate to Home > Redial.
Recent Calls
The Recent Calls list holds up to 100 entries and includes
missed, received and placed calls. Icons indicate Placed,
Received, Missed or Private calls.
Navigate to Directories > Recent Calls.
Sort Recent Calls by Time or Name:
• Select Directories > Recent Calls > Sort > Time or
Name > Order > Ascending or Descending.
Sort Recent Calls by Type:
• Select Directories > Recent Calls > Sort > Type >
Missed Calls, Received Calls or Placed Calls.
Use the Navigation/Select key, as follows:
• Right arrow - Dial the selected number.
• Left arrow - Return to the Directory.
• Up/Down arrows - Select the previous/next call.
Navigate to Directories > Recent Calls to do any of the
following options. Select a call record and press:
• Info - View a call record.
• Info > Save - Add it to the Contact Directory. If the
number is not a Favorite, Add to Favorites displays.
• Info > Edit/Dial - Edit the number and Dial.
• Info > Delete - Remove a call.
Conference Calls
On-phone conferencing feature is limited. To Conference
up to 150 participants, contact an administrator to set up
StarConference™.
Initiate a Conference Call:
1. Enter a phone number or use the Directory lists to
call a Contact.
2. After call connects, select Conference.
3. Call the next Contact and select Conference.
Conference an Active call and a Held call:
• Select the Held call while in an Active call and Join.
Manage the Conference options:
• Hold - Suspends all Conference participants.
• Res (Resume) - Resumes all participants.
• Split - Places participants on Hold in separate calls.
• Mute - Silences your phone microphone. Participants
can hear each other, but not you.
• End - Removes you from a Conference call.
By default, when you end a Conference call,
your connection to the call ends and the other
participants remain in the call..
Favorites
Favorites are Contacts called most often. Favorites
display consecutively according to the Index Number,
lowest number first.
Make a Contact a Favorite:
1. Navigate to Directories > Contact Directory and
select a Contact.
2. Select Add or Add to Favorites.
3. Press Yes to automatically accept an index number
or select Edit Index to enter a unique index number.
Press Yes to accept an index number or enter a
number up to 9999.
Dial a Favorite with one of the following options:
• From the Home screen, select a Favorite and Dial.
• Select New Call > Favorites. Select a Favorite > Dial.
• Navigate to Directory > Favorites. Select a Favorite
and Dial.
Reorder a Favorites list using the Index Number :
1. From Contact Directory, select a Contact.
2. From Contact Information, select Edit > Favorite
Index.
3. Enter a new Index Number and Save.
Favorites - continued
Delete a Favorite:
1. From Contact Directory, select a Contact.
2. From Contact Information > Edit > Edit Contact,
select Favorite Index and Delete the Index Number.
3. Select Save.
Record a Call
VVX 250, 350 and 450 phones can record up to 4 hours
of calls onto a USB drive as .wav files. They can be saved
in one file and replayed on the phone or a computer.
• During an Active call, select Record > Start.
"Recording in progress" displays in the status bar.
• End recording - Select Stop or Back > End Call.
• Pause recording - Select Pause. Resume to resume.
• Play recording - Navigate to Settings > Features >
Removable Storage Media > Browse Recordings.
Select a file, Open > Play.
Ring Tones
Change Ring Tones, with one of the following:
• Incoming calls - Navigate to Settings > Basic >
Preferences > Ring Type. For multiple Lines, select a
Line and a Ring Type.
• Individual Contacts - To set a ringtone for a Contact,
navigate to Directory > Contact Directory > Contact
> Contact Information > Edit. Update the Contact's
Ring Type. Press Save.
Voicemail
Navigate to Messages > Message Center > Connect and
follow the prompts to listen to messages.
Mute Microphone
Press Mute to enable/disable the phone's microphone.
Adjust Volume
Press Volume during a call to change Active call volume,
or when the phone is idle or ringing to change ringer
volume.
Contact Directory
To view Contacts in the Contact Directory:
• From the Home screen, select Directories > Contact
Directory.
Note: Personal Contacts information may be lost when
phone firmware is updated.
Page 2 of Polycom VVX 250, 350, 450
® ®