Appendix C - Triage Sheets; Kdl-46Hx820 Only - Sony KDL-46HX820 Service Training Manual

APPENDIX C - TRIAGE SHEETS

The following Triage documents are for general reference purposes. To access the most recent version of theTriage documents for the models
listed in this manual, login into the Sony Authorized Servicer Portal at www.sony.com/asp.

KDL-46HX820 ONLY

Reference
BATL BOARD
G5 BOARD
HLT2 BOARD
HEM2 BOARD
WIRELESS LAN CARD
TCON Board
LCD Panel
Problem
KDL-46HX820/55HX820
Sony KDL46HX820 Technical Triage Summary Sheet
Before you make the service call...
1. Confirm the symptom from the customer.
2. Select that symptom from the chart.
3. Bring ONLY THE MOST LIKELY PART for that symptom.
4. Follow the troubleshooting charts in the technical guides to isolate the board.
5. Chart Color Code
RED DOT: Most likely defective part
BLUE TRIANGLE: Secondary possible defective part
Symptoms - Shutdown. Power LED
blinking red diagnostics sequences
2 3 4 5 6 *7
   
 
  

 
AUDIO/ BACK-
POWER LIGHT TCON CONV TEMP
POWER
FIGURE APPENDIX C-1. KDL-46HX820 MODELS ONLY
No
Power Video
No Green Whole Isolated
Power LED No video Screen area
(Dead Set) Distortion distortion
10
▲
  



▲ ▲

 
IR
SYNC * ONLY IF 7X SHUTDOWN OCCURS IMMEDIATLEY
Chassis: AZ2F
LAST UPDATED: 3/25/2011
WIRELESS
LAN
Remote Audio
Double
No
No 3D images on Not working No Audio
Remote
3D
 



REF #
155
156
202
105
108
See LCD
Panel
Manual
C-1