Sony KDL-46HX823 Service Manual
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Sony KDL-46HX823 Service Manual

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HISTORY INFORMATION FOR THE FOLLOWING MANUAL:

SERVICE MANUAL

ORIGINAL MANUAL ISSUE DATE: 4/2011
Version
Date
1.0
4/2011
2.0
8/2012
Subject
Original manual issue.
Added (A/V) and (SCART) to the description of the CABLE CONVERSION. (P.96, P.97)
KDL-46/55HX820,823,825 (AEP/UK)
S/N range 3,000,001-3,999,999 (FX)
AZ2F
CHASSIS
Segment: 2b-2
LCD Digital Color TV
9-888-424-02

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Summary of Contents for Sony KDL-46HX823

  • Page 1: Service Manual

    HISTORY INFORMATION FOR THE FOLLOWING MANUAL: SERVICE MANUAL AZ2F CHASSIS ORIGINAL MANUAL ISSUE DATE: 4/2011 Segment: 2b-2 Version Date Subject 4/2011 Original manual issue. 8/2012 Added (A/V) and (SCART) to the description of the CABLE CONVERSION. (P.96, P.97) LCD Digital Color TV 9-888-424-02 KDL-46/55HX820,823,825 (AEP/UK) S/N range 3,000,001-3,999,999 (FX)
  • Page 2 SERVICE MANUAL AZ2F CHASSIS Segment: 2b-2 LCD Digital Color TV 9-888-424-02...

  • Page 3: Model List

    MODEL LIST MODEL COLOR COMMANDER DEST. MODEL COLOR COMMANDER DEST. KDL-46HX820 Black RM-ED044 KDL-46HX823 Black RM-ED044 AEP/UK KDL-46HX825 Black RM-ED044 KDL-55HX820 Black RM-ED044 KDL-55HX823 Black RM-ED044 AEP/UK KDL-55HX825 Black RM-ED044 KDL-46/55HX820,823,825(AEP/UK)

  • Page 4: Warnings And Cautions

    Components identified by shading and ! mark on the schematic diagrams, exploded views, and in the parts list are critical for safe operation. Replace these components with Sony parts whose part numbers appear as shown in this manual or in supplements published by Sony. Circuit adjustments that are critical for safe operation are identified in this manual.
  • Page 5 Les composants identifi es par une trame et par une marque ! sur les schemas de principe, les vues explosees et les listes de pieces sont d’une importance critique pour la securite du fonctionnement. Ne les remplacer que par des composants Sony dont le numero de piece est indique dans le present manuel ou dans des supplements publies par Sony. Les reglages de circuit dont l’importance est critique pour la securite du fonctionnement sont identifi es dans le present manuel.

  • Page 6: Use Caution When Handling The Lcd Panel

    WARNINGS AND CAUTIONS USE CAUTION WHEN HANDLING THE LCD PANEL When repairing the LCD panel, be sure you are grounded by using a wrist band. When repairing the LCD panel on the wall, the LCD panel must be secured using the 4 mounting holes on the rear cover. Do not press on the panel or frame edge to avoid the risk of electric shock.

  • Page 7: Handling The Tengo Panel

    WARNINGS AND CAUTIONS HANDLING THE TENGO PANEL When handling the TENGO panel, please obey the following instructions. - Please hold the long side more than 200mm from the short side. (Fig.1) - When you ground Tengo panels beneath, ground it on the level slowly. (Fig.2) More than 200mm from the short side Fig.1 Fig.2...
  • Page 8 WARNINGS AND CAUTIONS By following handling, resin separation/cracking of glass may be occurred, “restrict” the following items. 1. Temporarily putting on lower cushion with bottom of glass. (Fig.1) 2. Ground with the bottom of glass. (Fig.2) 3. Grip as palm touches glass side. (Fig.3) 4.
  • Page 9 WARNINGS AND CAUTIONS NOTES ON REPLACING THE TENGO PANEL When replacing the Tengo panel at service, please note the followings. - Unpack the carton box, pull out the panel with reinforcing plates. (Fig.3) -Together with reinforcing plates, place the panel with face down slowly. (Fig.4) * Please use the reinforcing plates as operating table.
  • Page 10 WARNINGS AND CAUTIONS When replacing the Tengo panel at service, please note the followings. - Unpack the package of Tengo panel. (Fig.5) - Cut protection bag at the center of the back of panel. (Fig.6) * Please cut the protection bag carefully, the bag will be used for re-packing. Fig.5 Fig.6 KDL-46/55HX820,823,825(AEP/UK)
  • Page 11 WARNINGS AND CAUTIONS When replacing the Tengo panel at service, please note the followings. - Assemble TV set with the new panel. (Fig.7) - After assembly, attach Stand Unit and stand the TV up. (Fig.8) Fig.7 Fig.8 KDL-46/55HX820,823,825(AEP/UK)
  • Page 12 WARNINGS AND CAUTIONS When replacing the Tengo panel at service, please note the followings. - Set the plastic bag on correct position of package and place the replaced panel on it. (Fig.9) * Handle the panel carefully as the instruction below. - Align the bottom side of panel with cushions on the package.
  • Page 13 WARNINGS AND CAUTIONS When replacing the Tengo panel at service, please note the followings. - Tape the plastic bag on the back of panel to protect panel surface. (Fig.11) * Please make sure the orientation of the panel again. (T-CON board side is lower.) - Repack the panel in the original carton box.

  • Page 14: Handling The Ffc

    WARNINGS AND CAUTIONS HANDLING THE FFC When you insert / pull out FFC, please grasp a reinforcement board and main body of FFC. < Insertion > Please hold reinforcement board and plunge it to the depths. B board Reinforce plate <GOOD>...

  • Page 15: Safety Check-Out

    SAFETY CHECK-OUT After correcting the original service problem, perform the following safety checks before releasing the set to the customer: 1. Check the area of your repair for unsoldered or poorly soldered connections. Check the entire board surface for solder splashes and bridges. 2.
  • Page 16 SAFETY CHECK-OUT Leakage Test The AC leakage from any exposed metal part to earth ground and from all exposed metal parts to any exposed metal part having a return to chassis, must not exceed 0.5 mA (500 microamperes). Leakage current can be measured by any one of three methods. 1.

  • Page 17: Self Diagnosis Function

    SELF DIAGNOSIS FUNCTION The units in this manual contain a self-diagnostic function. If an error occurs, the STANDBY LED will automatically begin to flash. The number of times the LED flashes translates to a probable source of the problem. A definition of the STANDBY LED flash indicators is listed in the instruction manual for the user’s knowledge and reference. If an error symptom cannot be reproduced, the remote commander can be used to review the failure occurrence data stored in memory to reveal past problems and how often these problems occur.
  • Page 18 SELF DIAGNOSIS FUNCTION [SELF DIAGNOSTIC SAMPLE SCREEN DISPLAY] SELF CHECK        <1> NEXT PAGE‐> Item name 000 RGB_SEN    ‐‐‐‐‐‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐ 00 002 MAIN_POWE  ‐‐‐‐‐‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐ 00 003 DC_ALERT   ‐‐‐‐‐‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐ 00 003 AUD_PROT   ‐‐‐‐‐‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐ 00 003 DTT_WDT    ‐‐‐‐‐‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐ 00 004 VLED       ‐‐‐‐‐‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐ 00 004 BALANCER   ‐‐‐‐‐‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐ 00 STBY LED flash time 005 HFR_ERR    ‐‐‐‐‐‐‐‐‐‐...

  • Page 19: Sec 1. Disassembly

    SEC 1. DISASSEMBLY • There are clutch in the yellow frame[ ]. Therefore please be careful in the case of the disassembly or assembly of parts. Note: When removal rear cover, damaged with rear cover and power supply cord. Removal the rear cover and power supply cord, please refer to “APPENDIX-1”. Note: Metal type Rear Cover is used in these models.

  • Page 20: Base Stand

    DISASSEMBLY 1-1. KDL-46HX820/823/825 1-1-1. STAND BLOCK, HEAD STAND, NECK AND BASE STAND HEAD STAND NECK 1 Screw (USER SCREW ST) – Inside bag, screw assy 3 Screws (SCREW, +PSW M5X16) – Inside bag, screw assy BASE STAND 3 Screws (USER SCREW ST) – Inside bag, screw assy KDL-46/55HX820,823,825(AEP/UK)
  • Page 21 DISASSEMBLY 1-1. KDL-46HX820/823/825 1-1-2. REAR COVER, AC COVER, ANT COVER AND ANT SHEET ANT COVER ANT COVER REAR COVER AC COVER 8 Screws (SCREW, +PWH M3X8) P/N: FX0020801 4 Screws (SCREW, +BVTP 4X12 TYPE2 IT-3) P/N: FX0005801 ANT SHEET 6 Screws (SCREW, ORNAMENTAL M6X12) P/N: FX0006302 3 Screws (SCREW +BVTP 3X8 TYPE2 IT-3) P/N: FX0012779 2 Screws (JOINT, STAND) P/N: FX0002101 1 Screw (SCREW, +PSW M3X6 W12) P/N: FX0001901...
  • Page 22 DISASSEMBLY 1-1. KDL-46HX820/823/825 1-1-3. SWITCH UNIT AND POWER SWITCH SWITCH UNIT 1 Screw (SCREW, +PWH M3X8) P/N: FX0020801 SWITCH UNIT POWER SWITCH CONNECTOR ASSY KDL-46/55HX820,823,825(AEP/UK)
  • Page 23 DISASSEMBLY 1-1. KDL-46HX820/823/825 1-1-4. HARNESS CONNECTOR ASSY 28P CONNECTOR ASSY 14P FLEXIBLE FLAT CABLE HARNESS ASSY KDL-46/55HX820,823,825(AEP/UK)
  • Page 24 DISASSEMBLY 1-1. KDL-46HX820/823/825 1-1-5. POWER SUPPLY CORD AND G5AW BOARD G5AW BOARD G5AW BOARD POWER SUPPLY CORD 3 Screws (SCREW (+PSW) (M3X6)) P/N: FX0001341 INSULATION SHEET G5AW BOARD G5AW BOARD KDL-46/55HX820,823,825(AEP/UK)

  • Page 25: Wireless Lan Card

    DISASSEMBLY 1-1. KDL-46HX820/823/825 1-1-6. WIRELESS LAN CARD WIRELESS LAN CARD WIRELESS LAN CARD 1 Screw (SCREW (+PSW) (M3X6)) P/N: FX0001341 KDL-46/55HX820,823,825(AEP/UK)
  • Page 26 DISASSEMBLY 1-1. KDL-46HX820/823/825 1-1-7. ANTENNA ANTENNA ANTENNA 1 Screw (SCREW (+PSW) (M3X6)) P/N: FX0001341 ANTENNA ANTENNA 1 Screw (SCREW (+PSW) (M3X6)) P/N: FX0001341 KDL-46/55HX820,823,825(AEP/UK)
  • Page 27 DISASSEMBLY 1-1. KDL-46HX820/823/825 1-1-8. SPEAKER BOX ASSY SPEAKER BOX ASSY KDL-46/55HX820,823,825(AEP/UK)
  • Page 28 DISASSEMBLY 1-1. KDL-46HX820/823/825 1-1-9. SPEAKER BOX ASSY (WOOFER) SPEAKER BOX ASSY (WOOFER) SPEAKER BOX ASSY (WOOFER) 3 Screws (SCREW, +PSW M3X6 W12) P/N: FX0001901 KDL-46/55HX820,823,825(AEP/UK)

  • Page 29: Bottom Bracket

    DISASSEMBLY 1-1. KDL-46HX820/823/825 1-1-10. BOTTOM BRACKET BOTTOM BRACKET BOTTOM BRACKET KDL-46/55HX820,823,825(AEP/UK)
  • Page 30 DISASSEMBLY 1-1. KDL-46HX820/823/825 1-1-11. SIDE BRACKET AND BATL BOARD SIDE BRACKET BATL BOARD BATL BOARD 6 Screws (SCREW (+PSW) (M3X6)) P/N: FX0001341 BATL BOARD KDL-46/55HX820,823,825(AEP/UK)
  • Page 31 DISASSEMBLY 1-1. KDL-46HX820/823/825 1-1-12. SHEET SHEET (BAT-L METAL SIDE) SHEET (BAT-L METAL BOTTOM) SHEET (BAT-L METAL SIDE) KDL-46/55HX820,823,825(AEP/UK)
  • Page 32 DISASSEMBLY 1-1. KDL-46HX820/823/825 1-1-13. CAMERA MODULE AND SEALING CAP(CAMERA) CAMERA MODULE CAMERA MODULE CAMERA MODULE 1 Screw (SCREW (+PSW) (M3X6)) P/N: FX0001341 CAMERA MODULE SEALING CAP SEALING CAP KDL-46/55HX820,823,825(AEP/UK)
  • Page 33 DISASSEMBLY 1-1. KDL-46HX820/823/825 1-1-14. HEM2 BOARD HEM2 BOARD HEM2 BOARD HEM2 BOARD KDL-46/55HX820,823,825(AEP/UK)
  • Page 34 DISASSEMBLY 1-1. KDL-46HX820/823/825 1-1-15. CENTER CABINET CENTER CABINET 7 Screws (SCREW, +PSW M3X6 W12) P/N: FX0001901 KDL-46/55HX820,823,825(AEP/UK)
  • Page 35 DISASSEMBLY 1-1. KDL-46HX820/823/825 1-1-16. HLT2 BOARD, PWB (H) TAPE AND PANEL MODULE P-MOD (PANEL MODULE) PWB (H) TAPE HLT2 BOARD HLT2 BOARD KDL-46/55HX820,823,825(AEP/UK)
  • Page 36 DISASSEMBLY 1-2. KDL-55HX820/823/825 1-2-1. STAND BLOCK, HEAD STAND, NECK AND BASE STAND HEAD STAND NECK 1 Screw (USER SCREW ST) – Inside bag, screw assy 3 Screws (SCREW, +PSW M5X16) – Inside bag, screw assy BASE STAND 3 Screws (USER SCREW ST) – Inside bag, screw assy KDL-46/55HX820,823,825(AEP/UK)
  • Page 37 DISASSEMBLY 1-2. KDL-55HX820/823/825 1-2-2. REAR COVER, AC COVER, ANT COVER AND ANT SHEET ANT COVER ANT COVER AC COVER REAR COVER 11 Screws (SCREW, +PWH M3X8) P/N: FX0020801 4 Screws (SCREW, +BVTP 4X12 TYPE2 IT-3) P/N: FX0005801 ANT SHEET 6 Screws (SCREW, ORNAMENTAL M6X12) P/N: FX0006302 3 Screws (SCREW +BVTP 3X8 TYPE2 IT-3) P/N: FX0012779 2 Screws (JOINT, STAND) P/N: FX0002101 1 Screw (SCREW, +PSW M3X6 W12) P/N: FX0001901...
  • Page 38 DISASSEMBLY 1-2. KDL-55HX820/823/825 1-2-3. SWITCH UNIT AND POWER SWITCH SWITCH UNIT 1 Screw (SCREW, +PWH M3X8) P/N: FX0020801 SWITCH UNIT POWER SWITCH CONNECTOR ASSY KDL-46/55HX820,823,825(AEP/UK)
  • Page 39 DISASSEMBLY 1-2. KDL-55HX820/823/825 1-2-4. HARNESS-1 CONNECTOR ASSY 2P CONNECTOR ASSY 7P CONNECTOR ASSY 28P CONNECTOR ASSY 14P KDL-46/55HX820,823,825(AEP/UK)

  • Page 40: Flexible Flat Cable

    DISASSEMBLY 1-2. KDL-55HX820/823/825 1-2-5. HARNESS-2 FLEXIBLE FLAT CABLE HARNESS ASSY KDL-46/55HX820,823,825(AEP/UK)
  • Page 41 DISASSEMBLY 1-2. KDL-55HX820/823/825 1-2-6. G7A BOARD G7A BOARD 2 Screws (SCREW (+PSW) (M3X6)) P/N: FX0001341 INSULATION SHEET KDL-46/55HX820,823,825(AEP/UK)
  • Page 42 DISASSEMBLY 1-2. KDL-55HX820/823/825 1-2-7. POWER SUPPLY CORD AND G6AW BOARD POWER SUPPLY CORD G6AW BOARD 4 Screws (SCREW (+PSW) (M3X6)) P/N: FX0001341 G6AW BOARD G6AW BOARD INSULATION SHEET KDL-46/55HX820,823,825(AEP/UK)
  • Page 43 DISASSEMBLY 1-2. KDL-55HX820/823/825 1-2-8. WIRELESS LAN CARD WIRELESS LAN CARD WIRELESS LAN CARD 1 Screw (SCREW (+PSW) (M3X6)) P/N: FX0001341 KDL-46/55HX820,823,825(AEP/UK)
  • Page 44 DISASSEMBLY 1-2. KDL-55HX820/823/825 1-2-9. ANTENNA ANTENNA ANTENNA 1 Screw (SCREW (+PSW) (M3X6)) P/N: FX0001341 ANTENNA ANTENNA 1 Screw (SCREW (+PSW) (M3X6)) P/N: FX0001341 KDL-46/55HX820,823,825(AEP/UK)
  • Page 45 DISASSEMBLY 1-2. KDL-55HX820/823/825 1-2-10. SPEAKER BOX ASSY SPEAKER BOX ASSY KDL-46/55HX820,823,825(AEP/UK)
  • Page 46 DISASSEMBLY 1-2. KDL-55HX820/823/825 1-2-11. SPEAKER BOX ASSY (WOOFER) SPEAKER BOX ASSY (WOOFER) SPEAKER BOX ASSY (WOOFER) 3 Screws (SCREW, +PSW M3X6 W12) P/N: FX0001901 KDL-46/55HX820,823,825(AEP/UK)
  • Page 47 DISASSEMBLY 1-2. KDL-55HX820/823/825 1-2-12. BOTTOM BRACKET BOTTOM BRACKET BOTTOM BRACKET KDL-46/55HX820,823,825(AEP/UK)
  • Page 48 DISASSEMBLY 1-2. KDL-55HX820/823/825 1-2-13. SIDE BRACKET AND BATL BOARD SIDE BRACKET BATL BOARD BATL BOARD 6 Screws (SCREW (+PSW) (M3X6)) P/N: FX0001341 BATL BOARD KDL-46/55HX820,823,825(AEP/UK)
  • Page 49 DISASSEMBLY 1-2. KDL-55HX820/823/825 1-2-14. SHEET SHEET (BAT-L METAL SIDE) SHEET (BAT-L METAL BOTTOM) SHEET (BAT-L METAL SIDE) KDL-46/55HX820,823,825(AEP/UK)
  • Page 50 DISASSEMBLY 1-2. KDL-55HX820/823/825 1-2-15. CAMERA MODULE AND SEALING CAP(CAMERA) CAMERA MODULE CAMERA MODULE CAMERA MODULE 1 Screw (SCREW (+PSW) (M3X6)) P/N: FX0001341 CAMERA MODULE SEALING CAP SEALING CAP KDL-46/55HX820,823,825(AEP/UK)
  • Page 51 DISASSEMBLY 1-2. KDL-55HX820/823/825 1-2-16. HEM2 BOARD HEM2 BOARD HEM2 BOARD HEM2 BOARD KDL-46/55HX820,823,825(AEP/UK)
  • Page 52 DISASSEMBLY 1-2. KDL-55HX820/823/825 1-2-17. CENTER CABINET CENTER CABINET 5 Screws (SCREW, +PSW M3X6 W12) P/N: FX0001901 KDL-46/55HX820,823,825(AEP/UK)
  • Page 53 DISASSEMBLY 1-2. KDL-55HX820/823/825 1-2-18. HLT2 BOARD, PWB (H) TAPE AND PANEL MODULE P-MOD (PANEL MODULE) PWB (H) TAPE HLT2 BOARD HLT2 BOARD KDL-46/55HX820,823,825(AEP/UK)

  • Page 54: Sec 2. Adjustment

    SEC 2. ADJUSTMENT HOW TO ENTERING SERVICE MODE 1) Turn on the main power switch to place this set in standby mode. 2) Press the buttons on the remote commander as follows, and entering service mode. DISPLAY Channel Volume TV POWER 3) Service mode display.
  • Page 55 ADJUSTMENT 4) How to use the remote commander. Function The flow of control Service mode on <Test>+<TV>/<Display><5><Vol Up><Power> Service mode off <Other> / <Power off + on> Item up / down <1>/<4> Category up / down <2>/<5> Data up / down <3>/<6>...
  • Page 56 ADJUSTMENT WHITE BALANCE ADJUSTMENT Note: Please execute this adjustment if necessary. Change Data of “VPC” service mode. (“006 WB” category) a. Press “1” or “4” on remote to select WB adjustment menu. b. Change data by pressing “3” or “6”. Each range of these items is 0~255. c.

  • Page 57: Restore White Balance / Gamma Adj-Data To B Board

    ADJUSTMENT RESTORE WHITE BALANCE / GAMMA ADJ-DATA TO B BOARD Note: Please apply after USB-DL when B board is replaced. Change Data of “VPC” service mode. a. Select “010 DATA_COPY” category by pressing “2 / 5” on remote. b. Change data from “0” to “1” by pressing “1 / 4” on remote. c.

  • Page 58: Save Changing Data

    ADJUSTMENT SAVE CHANGING DATA 1) Change Data of “Chassis” or “VPC” service mode 2) Write data for “Chassis” or “VPC” service mode a. Press “Mute” on remote. It shows green “SERVICE” changes to green “WRITE”. b. Press “0” or “enter” on remote. Green “WRITE” changes to red “WRITE”. It indicate writing is processing. c.
  • Page 59 ADJUSTMENT CHANGE DATA Note: “Digital” service mode don’t have to Save. (except “002 MODEL” and “005 CHAPRESET” category) DIGITAL SERVICE 1) Change Data of “Digital” service mode. (except “003 DIG_SRV_MODE” category) 004 TUNER a. Press “2 / 5” on remote to select (up / down) category. 000 !A_NOSIG_DET   ...
  • Page 60 ADJUSTMENT 3) Write data for “Digital” service mode. ( “002 MODEL” category) Note: This procedure operation, when replaced the B board. Note: Do not write a wrong segment or destination information in Product ID. When the wrong setting is written, TV may not operate. 000 SEG -----------------Select JDM code information 001 DEST ---------------Select destination information 002 MODELNAME ---Select model name...

  • Page 61: Set To Shipping Condition

    ADJUSTMENT SET TO SHIPPING CONDITION How to do shipping condition. a. Move to “Digital” service mode. Press “8” on remote. It shows green “SERVICE” changes to green “RST-”. Press “mute” on remote. Added green “EXE” after green “RST-” . d. Press “0” on remote. Green “EXE-RST” changes to red “EXE-RST”. It indicate writing is processing. After a while, red “EXE-RST”...

  • Page 62: Change The Emitter Output Level

    ADJUSTMENT CHANGE THE EMITTER OUTPUT LEVEL Note: To reduce the emitter LED output power strength. Change Data of “VPC” service mode a. Select “005 TD” category by pressing “2 / 5” on remote. b. Select “000 EMIT_STR” item by pressing “1 / 4” on remote. c.

  • Page 63: Hdd Rec Setting

    ADJUSTMENT HDD REC SETTING HDD Re-Register a. Press “2” to select “HDD Re-Register” Item. DIGITAL (REC_SETTING) SERVICE . Press “Enter” or “12” twice to execute the command. REC_SETTING c. If OK, xx= x+1 If NG, xx=x 1 Key Copy *2 HDD Re‐Register (x)  HDDs OK ( xx ) KDL-46/55HX820,823,825(AEP/UK)

  • Page 64: Sec 3. Trouble Shooting

    SEC 3. TROUBLE SHOOTING 3-1. TRIAGE CHART Note: Power board is different in name every inch. Therefore this section displays difference point in "*". Symptoms - Shutdown. Power LED Video - missing or distorted Remote Network Audio Skype blinking red diagnostics sequences Power Reference No Green...

  • Page 65: Troubleshooting

    TROUBLE SHOOTING 3-2. FLOW CHART START Does the Power Led Is the network stay on when the No Power connection OK? Can’t connect network TV is switched on ? Is the Standby Led Is the camera blink ? Standby LED Blink function OK? Camera malfunction Is the 3D...
  • Page 66 TROUBLE SHOOTING 3-3. NO POWER No Power SW OFF Check Turn on the Switch Power Saving Switch SW ON Check STBY 3.3V Replace at pin 10 of CN6001 Between G* Board to G* Board B* Board Harness on the B* Board B* Board Harness KDL-46/55HX820,823,825(AEP/UK)
  • Page 67 TROUBLE SHOOTING 3-4. STANDBY LED BLINK 1) 2 times blinking (Main Power Error) 2 times blinking Check REG12V at 12V NG Replace pins 2/3 of Between G* Board to G* Board CN6001 on B* Board Harness the B* Board 12V OK Harness B* Board KDL-46/55HX820,823,825(AEP/UK)
  • Page 68 TROUBLE SHOOTING 2) 3 times blinking (DC Alert, Audio Error and Communication Error) AUDIO 3 times blinking Check AUDIO+12.5V DC_ALERT at pins 8/9 of G* Board CN6001 on the B* Board Check D+1.2V at F6001,IC6005,etc pin 14 of IC6005 (B* Board) on the B* Board Check +12.5V F4601,IC4601,etc...
  • Page 69 TROUBLE SHOOTING 3) 4 times blinking (Balancer Error) 4-time blinking Below 0.84V Check PANEL_FAIL at B* Board pin 7 of CN6002 on the B* Board Between 0.84V to 2.65V Symptom improvement Change G* Board G* Board Symptom improvement Change LED Driver Board LED Driver Board Panel KDL-46/55HX820,823,825(AEP/UK)
  • Page 70 TROUBLE SHOOTING 4) 5 times blinking (T-con Error) 5-time blinking Symptom improvement 12V NG Check PANEL_VCC at pin 1 of G* Board RGB sensor Change RGB Sensor CN6001 on on the B* Board 12V OK Symptom improvement Replace the Harness Panel (T-con) Harness B* Board...
  • Page 71 TROUBLE SHOOTING 5) 6 times blinking (Backlight Error) 6-time blinking Symptom improvement Check the harness between Change LED driver Harness LED Driver Board the T-con board and the board LED driver board. Symptom Symptom improvement improvement Change B* G* Board Change G* board B* Board board...
  • Page 72 TROUBLE SHOOTING 6) 7 times blinking (Temperature Error) 7) 8 times blinking (Software Error) 7 times blinking 8 times blinking Setting circumstance If the Symptom is OK? Set to another Improved by changing B* Board Temperature, Location, etc. the WIFI module Ventilation, etc.
  • Page 73 TROUBLE SHOOTING 8) 10 times blinking (Emitter Error) 10 times blinking Check the harness between Harness the T-con Board and the HEM2 Board Change HEM2 Board T-CON Board HEM2 Board KDL-46/55HX820,823,825(AEP/UK)
  • Page 74 TROUBLE SHOOTING 3-5. NO PICTURE No Picture Press HOME Key Replace the B-T-con, Check the G*-LD* Harness Change B* Board OSD displayed? T-con-LD* FFC B-T-con, B* Board Harness B* Board T-con-LD* FFC LCD Panel Change G* Board (T-con, LD*) G* Board KDL-46/55HX820,823,825(AEP/UK)
  • Page 75 TROUBLE SHOOTING 3-6. NO SOUND No Sound “Audio System” Check the Change to “Speakers setting” “TV Speaker” “TV Speakers” Check the Speaker Replace B* Board Harness the B* Board Speaker Harness Speaker KDL-46/55HX820,823,825(AEP/UK)
  • Page 76 TROUBLE SHOOTING 3-7. TV COMMANDER BUTTONS MALFUNCTION 1) TV button malfunction Button malfunction on the TV Replace the Harness between B* to Switch Unit change Switch Unit Switch Unit Harness B* Board KDL-46/55HX820,823,825(AEP/UK)
  • Page 77 TROUBLE SHOOTING 2) IR remote commander malfunction TV isn’t controlled by remote commander Green LED blinks Green LED light at power indicator Mechanical at power indicator when using commander (ex. bezel) near sensor’s window Check the Harness between the B* Board Sensor is broken and the HLR Board Exchange the Harness...

  • Page 78: Network Malfunction

    TROUBLE SHOOTING 3-8. NETWORK MALFUNCTION 1) Wired Network malfunction Wired Network on the TV Connection result Check the Ethernet Cable Ethernet Cable Cable Connection B* Board Auto Connection result Wired Set-up Check Local router DHCP server Local Access IP address setting Manual Check IP address and Local router setting...
  • Page 79 TROUBLE SHOOTING 2) USB Wireless Network malfunction 3) Internal Wireless Network malfunction Wireless Network Wireless Network on the TV on the TV Error Message appear Error Message appear when the Wireless USB Dongle when the Wireless Wireless Module, Harness Network is selected? Network is selected? Is the radio field Is the radio field...

  • Page 80: Camera Malfunction

    TROUBLE SHOOTING 3-9. CAMERA MALFUNCTION Enter Presence Error message sensor settings Error Message appear when the Presences Module, Harness Sensor setting? Setting Menu Is image is clear on Mechanical setting menu Problem at module unit only? image Module optical problem (change module) Presence Sensor Setting: Press HOME, then select >...
  • Page 81 TROUBLE SHOOTING 3-10. 3D MALFUNCTION 3D malfunction Check IR has been output whether there is Is 3D glasses on HEM board, interception thing 3D glasses power on? during 3D displaying. between Emitter and glasses. Power on Change Replace HEM2 board Watching environment Charge battery [How to confirm IR-output.]...
  • Page 82 TROUBLE SHOOTING 3-11. Skype MALFUNCTION 1/2 Skype malfunction USB plugged? Insert USB Insert other Skype unit -Unplug other USB device Connect to other Able to run Skype App? B* board -AC OFF/ON USB port USB dongle Spec. USB overload. B* board Skype unit Network connected? Do network setup...
  • Page 83 TROUBLE SHOOTING 3-11. Skype MALFUNCTION 2/2 Previous page Audio problem Far end Sound quality? Move unit away Auto-Focus work? Call Skype sound test Video/Audio quality? No video? from speaker Video problem Network speed Enough network speed? Far end setting/system Skype unit far end system issue Manual Focus work? Skype unit...
  • Page 84 TROUBLE SHOOTING 3-12. HDD-Rec MALFUNCTION HDD Rec Malfunction HDD is connected Connect to the to the appropriate appropriate port USB port? USB Hub is inserted Is the drive size larger Only 32GB~2TB in between the than 32GB and is supported USB port and HDD? Smaller than 2TB?? USB Hub is...

  • Page 85: Sec 4. Diagrams

    POWER_LED Assist Speaker_Out_LR SPEAKER STBY_LED X_SYSTEM1_RST [D–510D] TIMER_LED 3D_CON_Det REC_LED PIC_MUTE_LED OPAMP Audio [NJU72011RB] Power AMP Main LOGO SONY LOGO Main Speaker_Out_LR [D–510D] SPEAKER AUDIO_MON X_FAULT X_AUDIO_MUTE2 X_SYSTEM1_RST X_AUDIO_MUTE1 Digital Video/TS/TMDS Digital Audio UART H / L Panelless Analog Video...

  • Page 86: Connector Diagram

    (Only Interface between board and board) T-con Board(PEH2) CN03 BAT-L board LD Board LOGO module To BAT LED FFC 15pin SONY LOGO illumination module PANEL FFC CN04 SLCD : 68pin 1-820-181-11 Panel_Ctrl4 : SHARP : 80pin LED FFC (For Asura)
  • Page 87 DIAGRAMS 4-2-1. KDL-46HX820/823/825 (2/2) (Only Interface between board and board) HEM2 Board T-con Board(PEH2) t t i TC-EM Harness PEL3-HEM2 GLS_CTRL GLS_CTRL2 EMI_FAIL 1-821-135-11 Molex 1-842-558-11 LD Board JST(VA) 1-842-566-11 14pin connector YEONHO 20022WR-14AML VLED_VCC VLED_VCC VLED_VCC BAT-L board VLED_VCC VLED_GND VLED_GND VLED_GND...
  • Page 88 (Only Interface between board and board) BAT-L board CN03 T-con Board(PEH2) LOGO module To BAT LD Board LED FFC 15pin SONY LOGO illumination module PANEL FFC CN04 SLCD : 68pin 1-820-181-11 SHARP : 80pin LED FFC (For Asura) AUO : ??pin...
  • Page 89 DIAGRAMS 4-2-2. KDL-55HX820/823/825 (2/2) (Only Interface between board and board) LD Board HEM2 Board T-con Board(PEH2) t t i 14pin connector YEONHO 20022WR-14AML GLS_CTRL VLED_VCC GLS_CTRL2 VLED_VCC EMI_FAIL VLED_VCC VLED_VCC 1-821-135-11 TC-EM Harness VLED_GND PEL3-HEM2 VLED_GND VLED_GND Molex VLED_GND 1-842-558-11 10 VLED_GND 11 LD_ERR NC 12...

  • Page 90: Circuit Boards Location

    DIAGRAMS 4-3. CIRCUIT BOARDS LOCATION <KDL-46HX820/823/825> <KDL-55HX820/823/825> G7A BOARD WIRELESS LAN CARD WIRELESS LAN CARD G5AW BOARD BATL BOARD G6AW BOARD BATL BOARD SWITCH SWITCH UNIT UNIT HEM2 BOARD HLT2 BOARD HEM2 BOARD HLT2 BOARD CAMERA CAMERA MODULE MODULE KDL-46/55HX820,823,825(AEP/UK)

  • Page 91: Sec 5. Exploded Views

    SEC 5. EXPLODED VIEWS • Items with no part number and no description are not stocked because they are seldom required for roution service. • The construction parts of an assembled part are indicated with a collation number in the remark colum. •...

  • Page 92: Exploded Views

    EXPLODED VIEWS 5-1. KDL-46HX820/823/825 5-1-1. CHASSIS-1 REF. No. PART No. DESCRIPTION REMARK FX0019811 POWER SWITCH FX0019621 SWITCH UNIT FX0000511 POWER-SUPPLY CORD (WITH CONN.) FX0004012 POWER-SUPPLY CORD (WITH CONN.) HX823(UK) FX0028811 SPEAKER BOX ASSY (8X2CM) FX0093501 HEM2 MOUNT FX0012011 WIRELESS LAN CARD FX0020701 CAP, SEALING (CAMERA) FX0019511...
  • Page 93 EXPLODED VIEWS 5-1. KDL-46HX820/823/825 5-1-2. CHASSIS-2 REF. No. PART No. DESCRIPTION REMARK A-1808-283-A P-MOD (FQLL460LT01)(SERVICE) FX0020631 TAPE, PWB (H) FX0096101 HLT2 MOUNT (BRAEP) FX0020401 SHEET (BAT-L METAL BOTTOM) FX0020501 SHEET (BAT-L METAL SIDE) FX0096201 BATL COMPL (SERVICE) HX820(AEP) FX0096301 BATL COMPL (SERVICE) HX825(AEP) FX0096901 BATL COMPL (SERVICE)
  • Page 94 EXPLODED VIEWS 5-2. KDL-55HX820/823/825 5-2-1. CHASSIS-1 REF. No. PART No. DESCRIPTION REMARK FX0019811 POWER SWITCH FX0019621 SWITCH UNIT FX0000511 POWER-SUPPLY CORD (WITH CONN.) FX0004012 POWER-SUPPLY CORD (WITH CONN.) HX823(UK) FX0028811 SPEAKER BOX ASSY (8X2CM) FX0093501 HEM2 MOUNT FX0012011 WIRELESS LAN CARD FX0020701 CAP, SEALING (CAMERA) FX0019511...
  • Page 95 EXPLODED VIEWS 5-2. KDL-55HX820/823/825 5-2-2. CHASSIS-2 REF. No. PART No. DESCRIPTION REMARK A-1808-287-A P-MOD (FQLL550LT01)(SERVICE) FX0020631 TAPE, PWB (H) FX0096101 HLT2 MOUNT (BRAEP) FX0020401 SHEET (BAT-L METAL BOTTOM) FX0020501 SHEET (BAT-L METAL SIDE) FX0096201 BATL COMPL (SERVICE) HX820(AEP) FX0096301 BATL COMPL (SERVICE) HX825(AEP) FX0096901 BATL COMPL (SERVICE)

  • Page 96: Other Parts

    EXPLODED VIEWS 5-3. OTHER PARTS 5-3-1. MISCELLANEOUS 46 Inches FX0001191 BAG, SCREW ASSY (L) - (See note on page 98) FX0019911 CABLE CONVERSION - (Not shown) (A / V) FX0020011 CABLE CONVERSION - (Not shown) (SCART) FX0005901 CLAMPER CABLE - (Not shown) FX0020221 CONNECTOR ASSY - (CN6002(G5)CN6003(G5)-ECOSW (1)) FX0028918...
  • Page 97 EXPLODED VIEWS 55 Inches FX0001191 BAG, SCREW ASSY (L) - (See note on page 98) FX0019911 CABLE CONVERSION - (Not shown) (A / V) FX0020011 CABLE CONVERSION - (Not shown) (SCART) FX0005901 CLAMPER CABLE - (Not shown) FX0024121 CONNECTOR ASSY - (CN6003(G6)CN6002(G6)-ECOSW (1)) FX0024329 CONNECTOR ASSY 14P - (CN6700(G7)CN2001(LD)(1)) FX0028321...
  • Page 98 EXPLODED VIEWS 5-3-2. ACCESSORIES * FX0021723 MANUAL, INSTRUCTION - HX820(AEP) * FX0021973 MANUAL, INSTRUCTION - HX825(AEP) * FX0022033 MANUAL, INSTRUCTION - HX820,823(AEP) * FX0022352 MANUAL, INSTRUCTION - HX820(IT) * FX0022413 MANUAL, INSTRUCTION - HX823(UK) FX0006611 REMOTE COMMANDER (RM-ED044) Note The "Bag , Screw Assy" contains the following:- Screw, +PSW M5x16 Hex Wrench User Screw ST...
  • Page 99 English Sony Corporation 11DP7100-1 Sony UK Made in U.K. 9-888-424-02 Service Promotions Dept. © 2011. 04 KDL-46/55HX820,823,825(AEP/UK)
  • Page 100 APPENDIX-1 PROCEDURE TO REMOVE THE REAR COVER 1. Remove the screws from the REAR COVER and the COVER AC. 2. Open the REAR COVER with the “COVER AC” and AC cable attached. Note: Make sure to hold the cable not to give any tension to the connector and scratch damage for the cable. 3.
  • Page 101 APPENDIX-2 CAUTION FOR THE SHARP EDGES OF THE REAR COVER(46) OK to grab (curling area) OK to grab with care (sharp edge area) NG to grab (sharp edge and easy to deform.) KDL-46/55HX820,823,825(AEP/UK)
  • Page 102 APPENDIX-2 CAUTION FOR THE SHARP EDGES OF THE REAR COVER(55) OK to grab (curling area) OK to grab with care (sharp edge area) NG to grab (sharp edge and easy to deform.) KDL-46/55HX820,823,825(AEP/UK)

This manual is also suitable for:

Kdl-46hx825Kdl-46hx820Kdl-55hx820Kdl-55hx823Kdl-55hx825

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