Power And Cable Connecting Problems; Power; Printing Problems - Samsung Xpress SL-M2022W User Manual

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Condition
The paper keeps jamming.
Envelopes skew or fail to feed correctly.

Power and cable connecting problems

Power

Click this link to open an animation about solving power problems.
The machine is not receiving power,
or the connection cable between the computer and the machine is not connected properly.

Printing problems

Condition
The machine does not print.
From Offical Samsung Page. All right reserved.

There is too much paper in the tray. Remove excess paper from the tray. If you are printing on special
materials,
feed manually in the tray.

An incorrect type of paper is being used. Use only paper that meets the specifications required by the
machine.

There may be debris inside the machine. Open the top cover and remove any debris.
Ensure that the paper guides are against both sides of the envelopes.
Condition
Possible cause
The machine is not receiving power.
The machine is not selected as the default
machine.
Check the machine for the following:

Connect the machine to the electricity supply first and press the
 Disconnect the machine's cable and reconnect it.
Check the power cord connections. Check the power switch and the power source.
Select your machine as your default machine in Windows.
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Suggested solutions
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Suggested solutions
SAMSUNG XPRESS SL-M2022 | User Guide