Cleaning The Scanner Glass; Transporting The Tm-S9000; Troubleshooting; Clearing A Jam - Epson TM-S9000 Product Information Manual

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Cleaning the Scanner Glass

Clean the scanner once every six months.
1. Pull the scanner cover open lever and open the scanner cover
by pulling it outward.
2. Lightly wipe the two glass areas with a soft, dry cloth.
Caution: To prevent spots or stains, do not use synthetic
detergent, benzine, water, or other liquids to clean.
Never apply any liquid directly to the scanner glass.
3. If the scanner glass is smeared with grease, oil, ink, etc., wipe
the glass with a cloth lightly dipped in alcohol.
4. Close the scanner cover firmly until it clicks in place.

Transporting the TM-S9000

Follow the steps below to transport the product.
1. Once an ink cartridge has been installed in the unit,
transport the product with the ink cartridge installed.
As shown below, tape over the holes in the cartridge to
prevent any leakage.
2. Turn off the unit.
3. Confirm that the Power LED is off.
4. Remove the power supply connector.
5. Store pocket guide and the ASF guide inside the product.
6. Pack the unit upright.

Troubleshooting

If control panel lights are on or flashing, read the information
in the tables under "Error and Information Codes," below.
If paper or an ID card is jammed, follow the instructions
under "Clearing a Jam," below.
If MICR cannot be read properly, follow the instructions
under "Cleaning the MICR Unit," above.
If scanned data is not normal, follow the instructions under
"Cleaning the Scanner Glass," above.

Clearing a Jam

Roll paper

Caution: Do not touch the thermal head, because it can be very hot
after printing. Let it cool before you remove the jammed paper.
1. Turn off the product.
2. Put your finger under the left side of the roll paper cover
and pull it up to open it.
3. Remove the jammed paper.
4. Close the roll paper cover.
Epson TM-S9000
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