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Philips KEY011 Frequently Asked Questions Manual

Philips KEY011 Frequently Asked Questions Manual

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Frequently Asked Questions
KEY011, KEY012, KEY013, KEY014, KEY015, KEY016
Click on a question number to jump to the accompanying answer
Questions
Q1
How do I install my KEY Ring Audio player?
Q2
My KEY Ring Audio player has no power. What's wrong?
Q3
How do I charge up my KEY Ring Audio player?
Q4
I have no files stored in my KEY Ring Audio player. How come the free memory is
less than its full capacity of 128MB, 256MB or 512MB?
Q5
How do I transfer music files onto my KEY Ring Audio player?
Q6
Can I use my KEY Ring Audio Player without the remote?
Q7
How do I know if the downloading of music files to my KEY Ring Audio player is
completed?
Q8
How do I format my KEY Ring Audio player?
Q9
How do I install the desired language version firmware onto my Key Ring Audio
Player for the display of music information in English + Chinese/Japanese/Korean?
Q10
The sound quality is bad or there is no sound.
Q11
Why does my KEY Ring Audio player turn itself off?
Q12
Windows Explorer shows "Disk full" when I was trying to transfer more files into my
Key Ring Audio player.
Q13
Can my Key Ring Audio player support MPEG 1 layer 2 file with MP3 extension?
Q14
My Key Ring Audio player can't play back files after transfer.
Q15
My Mac computer failed to recognize my Key Ring Audio player. (No Untitled disk
icon found on the desktop)
Q16
How do I upgrade my Key Ring Audio player with the latest firmware?
Q17
My player shows the play screen but I hear no sound
Q18
Where can I find further information on the Key Ring Audio player?
1

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Summary of Contents for Philips KEY011

  • Page 1 Frequently Asked Questions KEY011, KEY012, KEY013, KEY014, KEY015, KEY016 Click on a question number to jump to the accompanying answer Questions How do I install my KEY Ring Audio player? My KEY Ring Audio player has no power. What's wrong? How do I charge up my KEY Ring Audio player? I have no files stored in my KEY Ring Audio player.
  • Page 2 How do I install my KEY Ring Audio player? All the Philips KEY Ring Audio players support USB Mass Storage Class. On first connecting the player with a PC running on WindowsME/2000 or XP via the USB connector, an application will launch and the unit will be recognized as a USB Mass Storage Class device.
  • Page 3 You may not have the button of the remote pressed and held long enough, Press and hold the button until the Philips logo shows on the LCD screen • Check if the wired (or neck strap) remote has been securely connected to the player.
  • Page 4 Hook up the KEY Ring Player to your PC. The computer should detect new hardware and may prompt the user for driver location. 10. Direct the computer to the path c:\program file\Philips\KEY ring 128MB, 256MB or 512MB for the driver.
  • Page 5 Recovery/Set Language to launch the Firmware Manager. Check the current version of the firmware of your player against the one on the support site at http://www.philips.com/support. If a later version is available, download it onto your computer. Uninstall the existing Firmware Manager application and then install the latest application, which you have just downloaded from the support site onto your computer.
  • Page 6 Why does my KEY Ring Audio player turn itself off? • The player will turn itself off when left in the Pause mode for a length of time. • The battery may be weak. If so, recharge the battery (Go back to Q11) Windows Explorer shows “Disk full”...
  • Page 7 In the Firmware Manager, check if the current firmware version of your player is the same as the latest version on http://www.philips.com/support. If not download the latest firmware from the support site, else select your desired language option from the list and click Start to initiate the firmware installation process.

This manual is also suitable for:

Key012Key013Key014Key015Key016