Frequently Asked Questions
KEY011, KEY012, KEY013, KEY014, KEY015, KEY016
Click on a question number to jump to the accompanying answer
Questions
Q1
How do I install my KEY Ring Audio player?
Q2
My KEY Ring Audio player has no power. What's wrong?
Q3
How do I charge up my KEY Ring Audio player?
Q4
I have no files stored in my KEY Ring Audio player. How come the free memory is
less than its full capacity of 128MB, 256MB or 512MB?
Q5
How do I transfer music files onto my KEY Ring Audio player?
Q6
Can I use my KEY Ring Audio Player without the remote?
Q7
How do I know if the downloading of music files to my KEY Ring Audio player is
completed?
Q8
How do I format my KEY Ring Audio player?
Q9
How do I install the desired language version firmware onto my Key Ring Audio
Player for the display of music information in English + Chinese/Japanese/Korean?
Q10
The sound quality is bad or there is no sound.
Q11
Why does my KEY Ring Audio player turn itself off?
Q12
Windows Explorer shows "Disk full" when I was trying to transfer more files into my
Key Ring Audio player.
Q13
Can my Key Ring Audio player support MPEG 1 layer 2 file with MP3 extension?
Q14
My Key Ring Audio player can't play back files after transfer.
Q15
My Mac computer failed to recognize my Key Ring Audio player. (No Untitled disk
icon found on the desktop)
Q16
How do I upgrade my Key Ring Audio player with the latest firmware?
Q17
My player shows the play screen but I hear no sound
Q18
Where can I find further information on the Key Ring Audio player?
1