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Monitoring of Extensions (MNS)
Other extensions can be monitored from softkeys on
your telephone. The monitoring keys are called MNS
keys.
The label at the key representing the monitored
extension starts or ends with an
replaced by a question-mark, there is no connection to
the monitored extension.
When the monitored extension is busy, the handset in
the icon is off
Answer a call to the
The lamp at the MNS softkey is
monitored extension.
flashing. Press the softkey to
answer the call.
MX-ONE - Mitel 6735/6755
Shared Call Appearance (SCA)
The SCA feature allows a group of terminals to control
the incoming and outgoing calls on a common line.
Your extension number can be reperesented on a SCA
key on other extensions in your work group. Any
icon. If the icon is
member can answer calls to your SCA line and make
outgoing calls on the SCA line.
A member that have an active call, can put the call on
hold and it can be retrived from any member in the
group. This is a simple way to exchange/move calls
between the members
Any memeber in the work group can initiate a
conference by barge into an active SCA line. This feature
is enabled by the system administrator.
If your phone is monitoring other members with SCA
lines, these SCA lines are represented on L3, L4 or on
softkeys.
The label at the key representing an SCA line has
an
Lamp indications:
Main rule: Green light when it is your call. Red light
when somebody else in the SCA group has the active
call. This is valid for the L1, L2, L3, L4 keys but when a
SCA line is represented on a softkey, only red light can
be shown. The table below describes the L1-L4 keys:
Steady green light:
Steady red light
Fast flashing green
light:
Slow flashing green
light
Slow flashing red
light
Traffic cases:
Mitel 6735/6755Quick Reference Guide
icon to the left
Active call. You are the owner of the
call.
Active call. Somebody else in the
SCA group is the owner of the call.
Incoming call. Anyone in the SCA
group can answer the call.
Parked call. You have parked the
call from your terminal
Parked call. Somebody else in the
SCA group has parked the call.
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