Warranty Information; Service - Art Quadra/FX User Manual

WARRANTY INFORMATION

Limited Warranty
Applied Research and Technology, Inc. will provide warranty and Service for this unit in accordance with the
following warrants:
Applied Research and Technology, Inc. (A R T) warrants to the original purchaser that this product and the
components thereof will be free from defects in workmanship and materials for a period of five years from the
date of purchase. Applied Research and Technology, Inc. will, without charge, repair or replace, at its option,
defective product or component parts upon prepaid delivery to the factory service department or authorized
service center, accompanied by proof of purchase date in the form of a valid sales receipt.
Exclusions:
This warranty does not apply in the event of misuse or abuse of the product or as a result of unauthorized
alterations or repairs. This warranty is void if the serial number is altered, defaced, or removed.
A R T reserves the right to make changes in design or make additions to or improvements upon this product
without any obligation to install the same on products previously manufactured.
A R T shall not be liable for any consequential damages, including without limitation damages resulting from
loss of use. Some states do not allow limitations of incidental or consequential damages, so the above
limitation or exclusion may not apply to you. This warranty gives you specific rights and you may have other
rights which vary from state to state.
For units purchased outside the United States, an authorized distributor of Applied Research and Technology,
Inc will provide service.

SERVICE

The following information is provided in the unlikely event that your unit requires service.
1) Be sure that the unit is the cause of the problem. Check to make sure the unit has power supplied, all
cables are connected correctly, and the cables themselves are in working condition.
2) If you find the unit to be at fault, write down a complete description of the problem, including how and when
the problem occurs. Please write down a description of your complete setup before calling Customer Service.
3) Call the factory for a Return Authorization (RA) number.
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