Table of Contents
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Table of Contents
Related Manuals for Alcatel-Lucent 8AL90330ENADed01
Summary of Contents for Alcatel-Lucent 8AL90330ENADed01
- Page 1 DECT handsets Unified Support Tool Installation manual 8AL90330ENADed01...
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Page 2: Table Of Contents
USB Hub White List ..........................19 Annex: Debugging locally on the handset .................... 20 8.1.1 Extended Error log menu (only available on 8262 and 8262Ex) ..........20 8.1.2 Tracing & log report on SD Card (only available on 8242, 8262 and 8262Ex) ....... 21 8AL90330ENADed01... -
Page 3: Overview
UST: Unified Support Tool, a Windows PC application that includes PFWU for 8212, 8232, 8242, 8262, 8262Ex, DECT Intercom and serviceability facilities for 8262 and 8262Ex exclusively. UART: Universal Asynchronous Receiver Transmitter is the microchip with programming that controls a computer's interface to its attached serial devices. 8AL90330ENADed01... -
Page 4: Installing Unified Support Tool
Make sure you have downloaded the last release of the Unified Support Tool. All features are supported by versions V16 and higher. Warning Installing Unified Support Tool installation package The package contains the installer for the Unified Support tool. Run UnifiedSupportTool-Setup_vX.exe and follow the installer. 8AL90330ENADed01... -
Page 5: User Manual Of Unified Support Tool (Ust)
If you are using a simple desktop charger with USB cable integrated (3BN67331AB), simply connect the USB connector to the PC and put the handset on the desktop charger. Note: rack charger cannot be used. Prerequisites: • Do NOT disconnect USB cable during FWU upgrade running. 8AL90330ENADed01... -
Page 6: Installation Ust On A Pc (Win7, Win8.1 Or Win10)
Minimum resolution to fit the dialog without cropping is 1280*720 (at 100% scaling in windows display properties) • For the 8212 / 8232 / DECT Intercom, check that you have the right USB/jack adapter module (No USB connector on 8212 / 8232) 8AL90330ENADed01... -
Page 7: How To Use The Unified Support Tool
Clean up UI: If the "Auto rearrange" is unchecked, this redraws the remaining information windows, so gaps between information windows are removed • Automatically start upgrade: Checked: The handsets start to upgrade when connected. Unchecked: The "Start" button must be clicked, in the information window, to start an upgrade (Default). 8AL90330ENADed01... -
Page 8: Select Upgrade Mode
This is usually named like 8262 DECT_vXXXX_bXXXX.bin. Here an 8262 as example below. Warning NOTE: Unlike 8242 and 8262/8262Ex, 8212 and 8232 SW upgrade require .hex file. For 8212 or 8232, the files are usually named like OT8212.spi_vXXXX_bXXXX.hex or OT8232.spi_vXXXX_bXXXX.hex for vXXXXbXXXX firmware version. 8AL90330ENADed01... -
Page 9: 8242 / 8262 / 8262Ex Dect Handset
If a handset's firmware is already up to date, then "Completed" is displayed. A new firmware image cannot be selected until all current upgrades are finished. 8AL90330ENADed01... -
Page 10: 8212 / 8232 Dect Handsets
1- Press and hold button on dongle. 2- Insert handset in charger. 3- Release button on dongle. 4- Press boot mode in tool For type B dongle (3BN67339AB): 1- Press Boot mode. 2- Insert handset in charger. 3- Press the start button. 8AL90330ENADed01... -
Page 11: Dect Intercom
Fig 3 – 8212 / 8232 DECT handsets connection with USB-to-Jack adapter 8212/ 8232 DECT serial interface for PFWU/UST (3BN67339AB) 4.1.7.1 Start upgrade process 1. Press “Boot Mode”. 2. Connect the Intercom to the power supply. 3. Press on the “Start” button 8AL90330ENADed01... -
Page 12: Upgrade Process
The handset can then be disconnected and it will reboot (for DECT Intercom, disconnect the Intercom to the power supply and then reconnect it so that it restarts with the new firmware). A new handset can be connected for upgrade. 8242 / 8262 / 8262Ex 8212 / 8232 / DECT Intercom 8AL90330ENADed01... -
Page 13: Auto Configuration Function: For 8262 And 8262Ex Only
The information is retrieved from the handset and a “Save” dialog is shown. The user chooses where he wants to save the file. The name on the configuration file can be changed. When the file is saved a dialog will be shown. The handset will reboot. 8AL90330ENADed01... -
Page 14: Debugging And Information Function (Only Available On 8262 And 8262Ex)
Copy to clipboard: to copy all the text in the text window to the clip-board, making it easier to add the report in e.g. an online support tracking tool. • Send email: to open the outlook mail client on the user PC, and include the debug report. The user needs to fill out subject, mail recipient, and message. 8AL90330ENADed01... -
Page 15: Register And Configure The Dect Intercom
The copy / past option in notepad delivers a long line only. If we need text formatting we should use at least WordPad tool (or similar) Warning Register and configure the DECT Intercom 1. Launch the Unified Support Tool 2. Select “IntercomDECT configuration” 8AL90330ENADed01... -
Page 16: Register The Dect Intercom
(registration in progress). 12. The phone is registered on the system, the green and blue indicator lights remain on. Disconnect the Intercom by removing the jack outlet and replacing the protective cover on the jack outlet of the Intercom. 8AL90330ENADed01... -
Page 17: Remove The Intercom From The System And Install It On Another System
4.4.9 Recover the software version of the Intercom 1. Connect the Intercom to your PC as indicated during installation (steps 1 to 9). Select “File -> Retrieve device info” => a window opens with all the information about the Intercom software (version, date, registration status, system). 8AL90330ENADed01... -
Page 18: Faq
Windows 8, then USB 3.0 can be used without causing the driver to reinstall. What should I do if the connected handset does not show up? 1. Check that the selected model, in the File menu, matches the connected handset. 8AL90330ENADed01... -
Page 19: Usb Hub Black List
Connection loss of all several devices can occur if a single device is disconnected. • Limited to 6 handsets. Additional handsets will not be registered in Windows. • Bad mechanical quality. USB sockets are lightly fastened. 7 USB Hub White List • TRIXES hub with 10 USB2.0 Ports 8AL90330ENADed01... -
Page 20: Annex: Debugging Locally On The Handset
Currently the 8262/8262Ex DECT handset features a HS logs menu from where the user is able to view latest error log and asserts. This menu will be extended to contain: • Power o Number of resets o Number of new battery insertions 8AL90330ENADed01... -
Page 21: Tracing & Log Report On Sd Card (Only Available On 8242, 8262 And 8262Ex)
This will improve the debugging abilities of software people and customer systems. Please note that early test show no drastic increase in CPU usage, but more testing is required. 8AL90330ENADed01... - Page 22 “recording” replaces the Bluetooth icon. The setting is stored in the EEPROM, so traces can be started already at OS startup. This can be advantageous in situations where a given issue primarily occurs during the initial startup. 8AL90330ENADed01...
- Page 23 ALE_ALARM_TASK: Input output PP_MM_TASK: Input output KEY_FILTER_TASK: output PP_CC_TASK_LOCAL: Input output Bluetooth AGAP_DEBUG_TASK: Input output BT_TASK: Input output BT_APP_TASK: Input output ACCMTR_EVENT_TASK: Input Note: An ACCMTR_TRACE_START / STOP when traces on accel. data level is Accel. data started / stopped. 8AL90330ENADed01...
- Page 24 The user has already made one debug report. If the user presses the “Debug report” once more, then a second debug report is generated, called dbinfo01.txt. This continues until the 8:3 limit of the file system is reached with dbinfo9999.txt is reached. 8AL90330ENADed01...
- Page 25 *LOG* menu, a pop up will be shown, notifying the user that trace has been disabled due to version mismatch. The information presented is subject to change without notice. ALE International assumes no responsibility for inaccuracies contained herein. Copyright 2018 ALE International. 8AL90330ENADed01...