Bose QUIETCOMFORT 35 II Owner's Manual
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Bose QUIETCOMFORT 35 II Owner's Manual

Noise cancelling
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Owner's Guide
QUIETCOMFORT
35 II
®
NOISE CANCELLING

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Summary of Contents for Bose QUIETCOMFORT 35 II

  • Page 1 Owner’s Guide QUIETCOMFORT 35 II ® NOISE CANCELLING...
  • Page 2 Please read and keep all safety, security, and use instructions. Bose Corporation hereby declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU and all other applicable EU directive requirements. The complete declaration of conformity can be found at: www.Bose.com/compliance...
  • Page 3 The low power radio-frequency devices must be susceptible with the interference from legal communications or ISM radio wave radiated devices. DON’T attempt to remove the rechargeable lithium-ion battery from this product. Contact your local Bose retailer or other qualified professional for removal.
  • Page 4 Taiwan Importer: Bose Taiwan Branch, 9F-A1, No. 10, Section 3, Minsheng East Road, Taipei City 104, Taiwan Phone Number: +886-2-2514 7676 Mexico Importer: Bose de México, S. de R.L. de C.V., Paseo de las Palmas 405-204, Lomas de Chapultepec, 11000 México, D.F. Phone Number: +5255 (5202) 3545 Charging temperature range: 32°...
  • Page 5 Connect app. In order to receive security updates via the mobile application, you must complete the product setup process in the Bose Connect app. If you do not complete the setup process, you will be responsible for installing security updates that Bose makes available via btu.bose.com Apple, the Apple logo, iPad, iPhone, and iPod are trademarks of Apple Inc., registered in the U.S.

  • Page 6: Table Of Contents

    C O N T E N T S Bose® Connect App What can I do with the Bose Connect app? ............9 What’s in the Carton Contents ..........................10 Headphone Controls Power on ..........................12 Standby timer ......................12 Power off ..........................13 Headphone functions .......................
  • Page 7 Connect a Bose Home Speaker or Soundbar ............30 Benefits .......................... 30 Compatible products ....................30 Connect using the Bose Music app ..............31 Reconnect to a Bose Home Speaker or Soundbar ..........31 E N G L I S H - 7...
  • Page 8 C O N T E N T S Care and Maintenance Store your headphones ....................32 Clean the headphones ..................... 33 Replacement parts and accessories ................33 Limited warranty ........................ 33 Serial number location ..................... 34 Troubleshooting Common solutions ......................35 8 - E N G L I S H...

  • Page 9: Bose® Connect App

    B O S E ® C O N N E C T A P P Download the Bose Connect app to keep your software up to date, personalize your headphone settings, easily manage Bluetooth connections and access new features. What can I do with the Bose Connect app? •...

  • Page 10: What's In The Carton

    W H AT ’ S I N T H E C A R T O N Contents Confirm that the following parts are included: Bose® QuietComfort® 35 wireless headphones II Carry case USB cable 3.5 mm audio cable Note: If any part of your product is damaged, do not use it. Contact your authorized Bose®...

  • Page 11: Headphone Controls

    H E A D P H O N E C O N T R O L S Volume up button Action button Power/Bluetooth switch Volume down Multi-function button button E N G L I S H - 1 1...

  • Page 12: Power On

    Standby timer The standby timer conserves the battery when the headphones are not being used. To set up and customize the standby timer, use the Bose® Connect app. 1 2 - E N G L I S H...

  • Page 13: Power Off

    H E A D P H O N E C O N T R O L S Power off Slide the Power/Bluetooth switch to the left. Note: When the headphones are powered off, noise cancellation is disabled. E N G L I S H - 1 3...

  • Page 14: Headphone Functions

    H E A D P H O N E C O N T R O L S Headphone functions The headphone controls are located on the back of the right earcup. Media playback and volume functions Volume up Multi-function button Volume down Function What to do...

  • Page 15: Call Functions

    H E A D P H O N E C O N T R O L S Call functions The Multi-function button and microphone are located on the back of the right earcup. Microphone Multi-function button Function What to do Answer a call Press End a call...

  • Page 16: Action Button Functions

    H E A D P H O N E C O N T R O L S Action button functions The Action button allows you to quickly and easily change the noise cancelling mode. The Action button is located on the back of the left earcup. Action button To change the noise cancelling mode, press and release the Action button.

  • Page 17: Noise Cancellation

    A voice prompt announces the noise cancelling mode. Continue to press and release the Action button until you reach your preferred mode. Tip: You can also change the noise cancelling mode using the Bose Connect app. E N G L I S H - 1 7...

  • Page 18: Voice Control

    V O I C E C O N T R O L You can use the Multi-function button on your headphones to access Siri or the Google Assistant or on your mobile device. Note: You can’t access voice control while on a call. Access voice control Press and hold to access voice control on your mobile device.

  • Page 19: Battery Charging

    B AT T E R Y C H A R G I N G Charge the headphones 1. Plug the small end of the USB cable into the micro-USB connector on the right earcup. 2. Plug the other end into a USB wall charger or computer that is powered on. Notes: •...

  • Page 20: Status Indicators

    Blinking red Need to charge Solid red Charging error - contact Bose customer service Note: If connected to an Apple device, the device displays the headphone battery level near the upper right corner of the screen and in the notification center.

  • Page 21: Voice Prompts

    You can customize voice prompts using the buttons on your headphones. Tip: You can also easily manage voice prompt settings using the Bose® Connect app. Pre-installed languages The following languages are pre-installed on your headphones: •...

  • Page 22: Bluetooth Connections

    Connect app (recommended) ® 1. Power on the headphones (see page 12). 2. Download the Bose Connect app and follow the on-screen connection instructions. Once connected, you hear “Connected to <device name>,” and the Bluetooth indicator glows solid white. 2 2 - E N G L I S H...

  • Page 23: Choose An Alternative Connection Method

    B L U E T O O T H C O N N E C T I O N S Choose an alternative connection method You can connect your mobile device with your headphones using Bluetooth wireless technology or Near Field Communication (NFC). Connect using the Bluetooth menu on your mobile device 1.
  • Page 24 B L U E T O O T H C O N N E C T I O N S 2. On your device, enable the Bluetooth feature. Tip: The Bluetooth feature is usually found in the Settings menu. 3. Select your headphones from the device list. Once connected, you hear “Connected to <device name>,”...

  • Page 25: Connect Using Nfc On Your Mobile Device

    B L U E T O O T H C O N N E C T I O N S Connect using NFC on your mobile device What is NFC? NFC enables a Bluetooth connection by simply tapping two devices together. Refer to your device owner’s guide to see if your model supports NFC.

  • Page 26: Disconnect A Mobile Device

    B L U E T O O T H C O N N E C T I O N S Disconnect a mobile device Use the Bose® Connect app to disconnect your mobile device. Tip: You can also disconnect using the Bluetooth menu on your mobile device.

  • Page 27: Multiple Bluetooth Connections

    You can store up to eight connected devices in the headphone pairing list, and your headphones can be actively connected to two devices at a time. To connect another device, download the Bose Connect app (see page 22) or use the Bluetooth menu on your mobile device (see page 23).

  • Page 28: Reconnect A Previously Connected Device

    M U LT I P L E B L U E T O O T H C O N N E C T I O N S Reconnect a previously connected device 1. Slide the Power/Bluetooth switch to the right and release to hear which device is connected.

  • Page 29: Wired Connections

    W I R E D C O N N E C T I O N S Connect the audio cable Use the 3.5 mm cable (provided) to connect a non-wireless device or to continue using the headphones if the battery charge is depleted. 1.

  • Page 30: Connect Bose Products

    Soundbar or Bose Home Speaker for a personal listening experience. Benefits • Use independent volume controls on each product to lower or mute your Bose Soundbar while keeping the headphones as loud as you like. • Hear your music clearly from the next room by connecting the headphones to your Bose Home Speaker.

  • Page 31: Connect Using The Bose Music App

    You hear “Ready to connect another device” and the Bluetooth indicator blinks blue. 2. Use the Bose Music app to connect your headphones to a compatible Bose product. For more information, visit: worldwide.Bose.com/Support/Groups Notes: • Make sure that the headphones are within 30 ft (9 m) of your soundbar or speaker.

  • Page 32: Care And Maintenance

    C A R E A N D M A I N T E N A N C E Store your headphones The earcups rotate for easy, convenient storage. Place the headphones flat into the case. 1. Rotate both earcups inward so they lay flat. Right earcup Left earcup 2.

  • Page 33: Clean The Headphones

    • Wipe the outside surfaces with a soft, dry cloth. • Do not allow moisture to get inside the earcups or the audio input connector. Replacement parts and accessories Replacement parts and accessories can be ordered through Bose customer service. Visit: global.Bose.com/QC35ii Limited warranty Your headphones are covered by a limited warranty.

  • Page 34: Serial Number Location

    C A R E A N D M A I N T E N A N C E Serial number location The serial number is located beneath the right scrim in the back of the earcup. The scrim is the inner screen which covers and protects the components inside the earcup.

  • Page 35: Troubleshooting

    • On your mobile device: - Disable the Bluetooth feature and then re-enable. - Delete your Bose® QuietComfort® 35 wireless headphones II from the Bluetooth list on your device. Connect again. • Move your mobile device closer to the headphones and away from any interference or obstructions.
  • Page 36 Action button does • Make sure your headphones are powered on. not change the noise • Use the Bose® Connect app to change the noise cancelling mode cancelling mode. 3 6 - E N G L I S H...
  • Page 37 Bose Home Speaker or Bose Soundbar Delayed audio when Check for available software updates by visiting btu.Bose.com or connected to a downloading the Bose Connect app. Bose Home Speaker or Bose Soundbar E N G L I S H - 3 7...
  • Page 38 ©2020 Bose Corporation, The Mountain, Framingham, MA 01701-9168 USA AM795754 Rev. 05...

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