Troubleshooting - Bissell PROHEAT PET ADVANCED 1799 Series User Manual

Troubleshooting

WARNING
To reduce the risk of electric shock, turn power OFF and disconnect plug from electrical
outlet before performing maintenance or troubleshooting checks.
Problem
The light
is not
illuminating
on the front of
the machine
Reduced
spray or
no spray
DirtLifter
®
PowerBrush
does not turn
Cleaner
not picking
up solution
14 14
www.BISSELL.com
Possible causes
Power Switch is OFF.
Bladder may be empty.
Filter may be clogged.
Tanks may not be seated properly.
Pump may have lost prime.
Pump belt may be broken.
Brush belt or pump belt is off or
broken.
ReadyTools™ Dial may be on the
wrong setting for the cleaning job.
Nozzle window may not be
properly attached.
2-in-1 Tank lid is not properly
installed.
2-in-1 Tank is not properly
seated.
Poor tool position.
(Handheld attachments only.)
2-in-1 Tank has picked up
maximum dirty water.
Remedies
Turn Power Switch ON.
Refill bladder with hot tap water.
Clean out the flow indicator following
steps on page 13.
Turn power OFF (O); remove &
reseat tanks.
Turn power OFF (O); after 1 minute
turn ON and press trigger.
Turn ON the machine and check to
see that the DirtLifter PowerBrush
turns.
Turn the machine OFF (O) and unplug
from the outlet. To check if the brush
belt or pump belt has broken, you will
need a flathead screwdriver. Insert the
blade end into the lower slot of the Belt
Access Door to release the lower snap.
If necessary, insert the blade end into
the upper slot to release the upper snap.
Examine the belt for breakage. If broken,
visit BISSELL.com for replacement part
information.
Set ReadyTools™ Dial to the proper
setting, depending on how you are
using your machine.
Press down firmly on the black oval
gasket at the top window to make
sure the two tabs on the back of the
nozzle window are snapped into the
mating slots in the main housing.
Reinstall lid following steps on
page 8.
2-in-1 Tank must be firmly seated to
function; remove and reseat tank.
Adjust angle; apply more downward
pressure.
Empty tank following steps on
page 12.