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L W - Z 5 0 0 0 S e r i e s
L W - Z 5 0 1 0 S e r i e s
U s e r ' s G u i d e
LW-Z5000 Series
Before Use
Ways of Using the Printer
Part Names and Functions
Setting up the Printer
Connecting to Your Device
Maintenance
Troubleshooting
Specifications
Appendix
LW-Z5010 Series
M00127002EN

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Summary of Contents for Epson LabelWorks LW-Z5000 Series

  • Page 1 L W - Z 5 0 0 0 S e r i e s L W - Z 5 0 1 0 S e r i e s U s e r ’ s G u i d e Before Use Ways of Using the Printer Part Names and Functions Setting up the Printer...
  • Page 2: Table Of Contents

    Contents Before Use....................5 ■ About This Manual................................5 ■ Symbols Used in This Guide ............................5 ■ About the Printer................................6 ■ About Compatible Tape Cartridges and Bulk Label Quick Kit ................6 ■ Cautions for Using the Printer ............................7 ■...
  • Page 3 Connecting to Your Device ..............28 ■ Connecting via Wi-Fi ...............................28 Connecting Directly with a Device (Simple AP mode)......................28 Connecting using a Wireless Router or Access Point (Infrastructure mode)..............30 ■ Connecting via a Wired LAN ............................32 ■ Checking the Printer Settings............................33 Printing a Status Sheet ..................................
  • Page 4 Specifications ..................52 ■ LW-Z5000 Series ................................52 Printer ........................................52 Interface........................................52 Usage conditions ....................................52 Supported tape ...................................... 52 Power supply......................................52 ■ LW-Z5010 Series ................................53 Printer ........................................53 Interface........................................53 Usage conditions ....................................53 Supported tape ...................................... 53 Power supply......................................
  • Page 5: Before Use

    Before Use Before Use This chapter contains information you should know before using the printer. About This Manual This manual is for LW-Z5000 Series and LW-Z5010 Series. Information or instructions only for one of the two series are given under “LW-Z5000 Series only” or “LW-Z5010 Series only”.
  • Page 6: About The Printer

    About Compatible Tape Cartridges and Bulk Label Quick Kit To get the most out of your printer, please use a genuine Epson tape cartridge and Bulk label quick kit. Using a non-genuine consumable may damage your printer or may cause a drop in print quality.
  • Page 7: Cautions For Using The Printer

    • You can save your label files or other data in the printer’s memory, however, they cannot be saved over an extended period of time or permanently. Epson is not liable to you for any loss or corruption of your data arising from printer failure, repair, or any other reason.
  • Page 8: Recycling The Battery

    Before Use Recycling the Battery Contains a lithium-ion battery. Must be recycled or disposed of properly. Do not disassemble the battery pack. For American Users The lithium-ion battery is recyclable. At the end of its useful life, under various state and local laws, it is illegal to dispose of this battery into your municipal waste stream.
  • Page 9: Introduction To Software

    How to get Use “Setup.exe” of Label Editor to install this software. For a Smartphone or Tablet The following Epson apps allow you to edit labels on a smartphone or tablet. • Epson iLabel • Epson Datacom How to get...
  • Page 10: Caution Label

    Before Use Caution Label The caution label attached to the printer indicates the caution described below. Be careful not to cut yourself with the cutter unit A, C, and D. WARNING...
  • Page 11: Ways Of Using The Printer

    Ways of Using the Printer Ways of Using the Printer The printer can be used in the following ways. Using as a Standalone Printer Using from a computer connected with the (LW-Z5010 Series only) included USB cable Using from a computer/smartphone/tablet connected via Wi-Fi Simple AP mode Infrastructure mode Using from a computer connected via a Wired LAN...
  • Page 12 (RW001) Creating Labels using Your Existing Data File “Label Editor”, the software provided for Epson label printers, allows you to easily create labels from data of your Excel or other format data file. With LW-Z5010 Series, you can create labels using the printer’s keyboard, however, using the Label Editor function enables you to create labels more efficiently.
  • Page 13 Transferring Images to the Printer (LW-Z5010 Series only) "Label Editor", the software provided for Epson label printers, allows you to transfer image data from a computer to the printer. Once you transfer image data such as a company logo or your original mark to the printer, you can print labels with the logo or mark without connecting to the computer.
  • Page 14 Ways of Using the Printer Select the loaded image, and then click [Transfer]. Using the Transferred Image on the Printer When editing a label seeing the label image on the display, touch the menus in the order shown below. [Add] - [Symbol] - [Download Symbol] The images transferred from the computer are displayed.
  • Page 15: Part Names And Functions

    Part Names and Functions Part Names and Functions LW-Z5000 Series Front Rear button Lets you switch the Wi-Fi mode between the Infrastructure mode, Simple AP mode, and off. button Lets you turn the printer on or off. Power LED Stays on while the printer is powered. Stays on while the printer is in the Infrastructure mode.
  • Page 16 Part Names and Functions Rewinder cover Open this cover to connect a rewinder unit (available as an option) to the printer. Top cover lever Push this lever up to open the cover. button Lets you feed the tape, or feed and cut the tape. Top cover Open this cover to install or remove a tape cartridge.
  • Page 17: Lw-Z5010 Series

    Part Names and Functions LW-Z5010 Series External Front Rear LCD cover Open this cover to operate the touch panel and the keyboard. Tape ejection slot Printed labels come out through this slot. Rewinder cover Open this cover to connect a rewinder unit (available as an option) to the printer. Stays on while the printer is powered.
  • Page 18 Part Names and Functions Top cover Open this cover to install or remove a tape cartridge or a battery. Tape insertion slot When installing a tape cartridge of Bulk label quick kit in the printer, let the tape pass through this slot. AC adapter connector Connect the cable of the AC adapter.
  • Page 19: Lcd Touch Panel / Buttons / Keyboard

    Part Names and Functions LCD touch panel / Buttons / Keyboard button Lets you display the label type selection screen. button Lets you move back to the previous screen. button When editing a label seeing the label image on the display, press this button to access the following menus. •...
  • Page 20 Part Names and Functions button Lets you turn the printer on or off. Character keys Lets you enter characters and marks. Shift key Caps lock key Function key Hold down this key and press a dual-purpose key to activate the second function of the dual-purpose key. Allows you to type an accented character.
  • Page 21 Part Names and Functions LCD touch panel Header area Displays information of installed tape, and the printer settings. Some icons in the area allow you to display the setting screen by touching it and you can change the setting. The following information is displayed. Type of installed tape, Label length, Tape width Indicates that caps lock is enabled.
  • Page 22 Part Names and Functions Footer area Touch one of the menus to display the setting screen. Allows you to add an object. You can choose the object type from the following options. • New Block • Symbol • Barcode • Serialize •...
  • Page 23: Setting Up The Printer

    • Make sure to turn the printer off when installing a tape cartridge. • Make sure to use a tape designated by Epson. • When you replace the tape cartridge, make sure to adjust the half cut depth with a new CAUTION tape.
  • Page 24 Setting up the Printer Install a tape cartridge. Close the cover.
  • Page 25: Feeding The Tape

    Setting up the Printer Feeding the Tape Make sure to feed the tape whenever you install a tape cartridge. CAUTION LW-Z5000 Series Press the button. Press the button. The tape is fed. LW-Z5010 Series Press the button. Press the button. Touch one of the options on the LCD touch panel.
  • Page 26: Connecting The Ac Adapter

    Setting up the Printer Connecting the AC Adapter Make sure to use the designated AC adapter. CAUTION Connect the AC adapter as shown below.
  • Page 27: Installing The Battery (Lw-Z5010 Series Only)

    Setting up the Printer Installing the Battery (LW-Z5010 Series only) • Make sure to use the included lithium-ion battery (AST2437Z2-1). • Charge the battery when using the printer for the first time. CAUTION Open the top cover. Open the battery cover. Install the battery.
  • Page 28: Connecting To Your Device

    Connecting to Your Device Connecting to Your Device This chapter describes typical methods for connecting the printer to your device. For more details, instructions for changing the connection settings, and the other methods to connect with a computer, see “Network Configuration Guide” that is included in the Label Editor (application software) package. For instructions to set up your device, such as a computer, smartphone, access point, see the documentation for the device.
  • Page 29 Select the printer on the smartphone or tablet, and then enter the security key Connection is complete. Install Epson apps, such as iLabel and Data com, on the smartphone or tablet U"Checking the Printer Settings" on page 33 Setting is complete. You can operate the printer from the smartphone or tablet.
  • Page 30: Connecting Using A Wireless Router Or Access Point (Infrastructure Mode)

    The following procedure is for adding the printer to a network to which your computer is already connected through a router or access point. Connecting using WPS Download Label Editor and the printer driver from the Epson website U"Checking the Printer Settings" on page 33 Install Label Editor on the computer Following the on-screen instructions, turn the printer on U"Part Names and Functions"...
  • Page 31 Connecting to Your Device Connecting using PIN Code Press the button on the printer to print the PIN code U"Printing PIN Code" on page 34 Register the PIN code of the printer to the router or access point Connection is complete. Install Label Editor and the printer driver on the computer U"Checking the Printer Settings"...
  • Page 32: Connecting Via A Wired Lan

    Connecting via a Wired LAN The following procedure is for adding the printer to a network to which your computer is already connected. Download Label Editor and the printer driver from the Epson website U"Checking the Printer Settings" on page 33...
  • Page 33: Checking The Printer Settings

    Connecting to Your Device Checking the Printer Settings Printing a Status Sheet When printing a status sheet, set a tape that has a width of 6 to 50 mm in the printer. Do NOTE not use a tape of self-laminating labels or die-cut labels. LW-Z5000 Series Press and hold the button for at least three seconds.
  • Page 34: Printing Pin Code

    Connecting to Your Device Printing PIN Code When printing PIN code, set a tape that has a width of 6 to 50 mm in the printer. Do not NOTE use a tape of self-laminating labels or die-cut labels. LW-Z5000 Series Press and hold the button for at least three seconds.
  • Page 35: Maintenance

    Maintenance Maintenance This chapter provides instructions for maintaining the printer and its accessories to keep them in the best condition; such as instructions for adjusting the printer, replacing the cutter, cleaning the printer and accessories, and charging the battery (LW-Z5010 Series only). Adjusting Half Cut Depth Make this adjustment when any one of the following applies.
  • Page 36: Changing The Setting On The Printer (Lw-Z5010 Series Only)

    Maintenance Click [Send] to apply the changed setting to the printer. The printer setting is overwritten with the changed setting. Changing the Setting on the Printer (LW-Z5010 Series only) Press the button, and then touch [Print Settings] - [Half Cut Depth Settings] in that order.
  • Page 37: Replacing The Cutter Unit

    Maintenance Replacing the Cutter Unit The printer is equipped with a user-replaceable auto cutter unit and half cutter unit. If the cutter becomes dull, replace the cutter unit. A replacement cutter unit is available as an option. • Be careful not to cut yourself with the cutter unit. •...
  • Page 38 Maintenance Hold the upper edge of the unit between your thumb and index finger as shown, and remove it. Insert a new cutter unit into the printer. Insert the unit until it clicks into place. Close the cover.
  • Page 39: Charging The Battery (Lw-Z5010 Series Only)

    Maintenance Charging the Battery (LW-Z5010 Series only) • Charge the battery at a temperature between 5 to 35 degrees C. • Make sure to turn the printer off when charging the battery. CAUTION Check that the printer is powered off. Open the top cover.
  • Page 40 Maintenance Install the battery. Close the battery cover and the top cover. Connect the AC adapter to the printer. LED turns on. LED turns off when charging is completed.
  • Page 41: Cleaning The Printer

    Maintenance Cleaning the Printer • Make sure to turn the printer off. In addition, disconnect the AC adapter from the printer, and disconnect the power cable from the wall outlet. • For LW-Z5010 Series, when using the battery, make sure to remove the battery from CAUTION the printer.
  • Page 42: Cutter Unit

    Maintenance Cutter Unit If paper dust or adhesive has attached to the cutter unit, the printer may fail to feed the tape correctly, or the tape may get jammed inside the printer. Clean the cutter unit if such problems occur. Remove the cutter unit from the printer.
  • Page 43: Cleaning The Rewinder (Option)

    Maintenance Cleaning the Rewinder (Option) Rubber Roller If paper dust or other foreign materials adhere to the rubber roller, it may cause printed characters/symbols to expand or contract, or the tape may be cut at a wrong position resulting in producing pieces of tape longer than the setting.
  • Page 44: Attaching The Rewinder Cover

    Maintenance Attaching the Rewinder Cover The rewinder cover is connected to the printer with a connecting strap. If the connecting strap is disconnected from the rewinder cover, make sure to attach it to the cover. • Make sure to keep the rewinder cover closed while you do not use the rewinder. The printer does not print if the rewinder cover is open without having the rewinder connected.
  • Page 45: Passing Tape Of Bulk Label Quick Kit (Option) Through The Cartridge

    Maintenance Passing Tape of Bulk Label Quick Kit (Option) Through the Cartridge If the tape of Bulk label quick kit comes off the cartridge, set the tape following the procedure below. • Do not touch the print side of the tape with your bare hands. If the print side is smeared, it will result in a drop in print quality.
  • Page 46: Initializing The Printer

    Maintenance Initializing the Printer If the printer malfunctions due to static electricity or any other reason, or if you want to restore the default settings, initialize the printer. Initializing the printer resets all data files stored in the printer, and the printer settings, CAUTION such as the cut settings and network settings, to the factory default settings.
  • Page 47: Troubleshooting

    Troubleshooting Troubleshooting Troubles with the Printer Symptom/Question Solution Printing is finished, but the If you are using a tape that cannot be cut by the printer, such as magnet tape, the tape is not cut. tape is not cut even if you have set the printer to automatically cut tape. Use your scissors or a similar tool to cut the tape.
  • Page 48 Troubleshooting Symptom/Question Solution The printer does not print. If you are not using the rewinder, and the rewinder cover is not closed, the printer does not print. Close the rewinder cover. U"Part Names and Functions" on page 15 If the connecting strap has been disconnected from the rewinder cover, it may has been caught in the cover preventing the cover from closing properly.
  • Page 49 Troubleshooting Symptom/Question Solution After replacing tape, label The printer stores label data with tape width information in addition to the text data that you had printed and font settings. If you want to continue printing the same data after replacing until you replace the tape is tape, install a tape that has the same width as the previous one.
  • Page 50: Troubles With The Rewinder

    Troubleshooting Troubles with the Rewinder Symptom/Question Solution The rewinder does not rewind When setting the tape to the rotation shaft of the rewinder, if you touch the tape properly. leading edge of tape with your bare hands after you apply hand cream or touch oily material, the tape may not be set in the shaft correctly and cause the tape to disconnect from the shaft or to be rewound improperly.
  • Page 51: Troubles With The Bulk Label Quick Kit

    Troubleshooting Troubles with the Bulk label quick kit Symptom/Question Solution The tape of Bulk label quick Reset the tape to the cartridge. kit has come off the cartridge. U"Passing Tape of Bulk Label Quick Kit (Option) Through the Cartridge" on page The Bulk label quick kit has Remove the box of Bulk label quick kit from the base plate, and set a box of new run out of tape.
  • Page 52: Specifications

    4 to 50 mm width tape can be used. Bulk label quick kit Power supply AC adapter Type AST2437Z2-1 Manufacturer SEIKO EPSON CORPORATION Input AC100-240 V, 1.2 A, 50-60 Hz (dedicated adapter, power cable only) Output DC24 V, 3.75 A Total output power 90.0 W...
  • Page 53: Lw-Z5010 Series

    4 to 50 mm width tape can be used. Bulk label quick kit Power supply AC adapter Type AST2437Z2-1 Manufacturer SEIKO EPSON CORPORATION Input AC100-240 V, 1.2 A, 50-60 Hz (dedicated adapter, power cable only) Output DC24 V, 3.75 A Total output power 90.0 W...
  • Page 54 Specifications Lithium-ion Battery Type C52CE97010 Manufacturer SEIKO EPSON CORPORATION Mean output voltage DC7.2 V Capacity Typ.1950 mAh, Min.1850 mAh Ambient temperature During operation 0 to 45 degrees C Charge 0 to 40 degrees C During storage Less than 1 month...
  • Page 55: Appendix

    Tape Cartridges The cartridge can be set in the printer. Epson offers a wide array of tapes for multiple uses. Bulk label quick kit You can set this kit on the base plate that is included in the printer package.
  • Page 56: Symbol List (Lw-Z5010 Series Only)

    Symbol List (LW-Z5010 Series only) ASME Data Center ANSI Double Number Electrical Environment Arrows Fire GHS WHMIS Audio Visual Greek Brackets Currency...
  • Page 57 Laboratory Prohibited Mark Public Signs Math Punctuation Metric Shipping Number Warning Extra Symbol Office...
  • Page 58: Frame List (Lw-Z5010 Series Only)

    Frame List (LW-Z5010 Series only) Table List (LW-Z5010 Series only)
  • Page 59: Copyright Notice

    Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

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