Grandstream Networks GXP 1625 Quick Reference Manual page 11

Grandstream Wave is a free application developed by the Grandstream Corportation, a manufacturer of IP based telephones. The
Application is a softphone, meaning a software based application that acts as a physical telephone on a computer, tablet or
smartphone. Grandstream Wave is available for all Android based devices, iPhones and iPads.
DISCLAIMER
Not all cellphone carriers support voice over IP service over cellular networks. As of this writing, T-Mobile does not support this. 4G cellular service
is the optimal network type for best performance of VOIP over cellular service. Softphone performance will always be optimal and preferred over
WiFi. Users may experience call quality issues (choppiness) when travelling during a VOIP over cellular call. The GS Wave app may need to be restarted
to reconnect to the VOIP server when switching between WiFi and cellular connections. If users frequently change environments, we recommend
disabling WiFi on the cellular device.
Installation
To install Grandstream Wave on an iPhone, go to the App Store and search for Grandstream Wave. When the app appears on the
search list, click the tile to download and install it.
For Androids: In the Google Play Store, use the search feature to find "Grandstream Wave - Video." Make sure it's Grandstream Wave
- Video and not the regular Grandstream Wave.
Account Configuration
The next step is programming the app for your phone extension. PennTelco will provide you with an
extension number and password for your extension.
1. After opening the app, Choose "Settings" in the bottom right. Then Choose "Account
Settings". Chose ADD NEW ACCOUNT.
2. Choose "SIP Account".
3. Account name will be any name you choose for this account. For example, Bob's work
account.
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ENNSYLVANIA
Grandstream Wave/Softphone Configuration
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ELEPHONE OMPANY
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