Table of Content DOCUMENT PURPOSE ....................4 GNU GPL INFORMATION ....................5 CHANGE LOG ........................ 6 Firmware Version 1.0.4.100 ........................6 Firmware Version 1.0.4.88 ........................6 Firmware Version 1.0.4.82 ........................6 Firmware Version 1.0.4.67 ........................7 Firmware Version 1.0.4.65 ........................7 Firmware Version 1.0.4.56 ........................
This document describes how to configure GXP1610/GXP1615/GXP1620/GXP1625/GXP1628/GXP1630 features via phone’s LCD menu and Web GUI menu. The intended audiences of this document are phone administrators. To learn the basic functions of GXP1610/GXP1615/GXP1620/GXP1625/GXP1628/GXP1630, please visit http://www.grandstream.com/support to download the latest “GXP16XX series User Guide”.
GNU GPL INFORMATION GXP1610/GXP1615/GXP1620/GXP1625/GXP1628/GXP1630 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.
CHANGE LOG This section documents significant changes from previous versions of user manuals for GXP1610/GXP1615/GXP1620/GXP1625/GXP1628/GXP1630. Only major new features or major document updates are listed here. Firmware Version 1.0.4.100 • Added “Import Group Method” to append or replace existing groups. [Import Group Method] •...
• Added SNMP support. [SNMP] • Added support for Genesys Agent Login/Logout and status update. [Enable User Presence Subscription] • Improved slow performance issue after phone is used for some time. • Added Let’s Encrypt Root CA to Trusted CA. •...
• Added option to hide the password on the display after dialing a specific prefix. [Hide Dialing Password] • Added LDAPS support. [LDAP protocol] • Added support for certificate DN validation for LDAPS. • Added option to remove SIP error on LCD. [Show SIP Error Response] Firmware Version 1.0.4.33 •...
Firmware Version 1.0.4.6 • Added ability to customize the system softkey. [Softkeys] • Added ability to hide system softkey on main screen. [Hide System Softkey on Main Page] • Added support of configurable User Agent field. [User-Agent Prefix] Firmware Version 1.0.3.28 •...
Firmware Version 1.0.2.4 • Ignore Alert-Info Header. [Ignore Alert-Info Header] • Validate Certification Chain. [Validate Certification Chain] • Bypass Dial Plan through Call History and Directories. [Bypass Dial Plan through Call History and Directories] Firmware Version 1.0.1.14 • Backup Outbound Proxy. [Backup Outbound Proxy] •...
GUI INTERFACE EXAMPLES http://www.grandstream.com/sites/default/files/Resources/gxp16xx_web_gui.zip 1. Screenshot of Login Page. 2. Screenshots of Status Pages. 3. Screenshots of Accounts Pages. 4. Screenshots of Settings Pages. 5. Screenshots of Network Pages. 6. Screenshots of Maintenance Pages. 7. Screenshots of Phonebook Pages. P a g e GXP16XX Administration Guide Version 1.0.4.100...
GXP1620/GXP1625 features 2 lines with 2 SIP accounts, superior HD wideband audio, 132 x 48 backlit graphical LCD; the GXP1610/GXP1615 supports 2 lines with 1 SIP account, 132 x 48 graphical LCD; GXP1630 supports 3 lines with 3 SIP accounts, 132x64 backlit graphical LCD. The GXP1610/GXP1615/...
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Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc is not permitted. FCC Caution: Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Operation: 0°C to 40°C Temperature and Storage: -10°C to 60°C Humidity Humidity: 10% to 90% Non-condensing Physical Dimension: 209mm(L)x 184.5mm(W)x 76.2mm(H) (with handset) Unit Weight: 0.73kg Package Weight: 1.1kg Package Content GXP1620/GXP1625 phone, handset with cord, base stand, universal power supply, network cable, Quick Installation Guide, brochure, GPL license FCC: Part 15 (CFR 47) Class B Compliance...
Universal Power Supply Input 100-240VAC 50-60Hz; Output +5VDC, 600mA Power & Green Energy PoE IEEE802.3 af Class 2, 3.84W-6.49W Efficiency Operation: 0°C to 40°C Temperature and Storage: -10°C to 60°C Humidity Humidity: 10% to 90% Non-condensing Physical Dimension: 220.5mm (L) x 192.5mm (W) x 76.0mm (H) (with handset) Unit weight: 0.8kg;...
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Upgrade/Provisioning Firmware upgrade via TFTP / HTTP / HTTPS, mass provisioning using TR- 069 or AES encrypted XML configuration file Universal Power Supply Input 100-240VAC 50-60Hz; Output +5VDC, 600mA Power & Green Energy PoE IEEE802.3 af Class 2, 3.84W-6.49W Efficiency Operation: 0°C to 40°C Temperature and Storage: -10°C to 60°C...
CONFIGURATION GUIDE The GXP1610/GXP1615/GXP1620/GXP1625/GXP1628/GXP1630 can be configured via two ways: • LCD Configuration Menu using the phone’s keypad. • Web GUI embedded on the phone using PC’s web browser. Configuration via Keypad To configure the LCD menu using phone’s keypad, follow the instructions below: •...
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• LCD Contrast Adjusts LCD contrast by pressing left/right arrow key. • LCD Brightness (Not applicable to GXP1610/GXP1615) Adjusts LCD brightness of idle state and active state by pressing left/right arrow key. P a g e GXP16XX Administration Guide Version 1.0.4.100...
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• Download SCR XML Triggers the phone to download the XML idle screen file immediately. The XML idle screen server path and downloading method need to be set up correctly from Web GUI first. • Erase Custom SCR Erases custom XML idle screen previously loaded on the phone. After erasing it, the phone will show default idle screen.
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• Configures OpenVPN Settings; • Configures IPv6 Settings • Upgrade Configures firmware server and config server for upgrading and provisioning the phone. • UCM Detect Displays connected UCM server List and specifies Protocol, IP and Port of the target UCM server. •...
Configuration via Web Browser The GXP1610/GXP1615/GXP1620/GXP1625/GXP1628/GXP1630 embedded Web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allow a user to configure the IP phone through a Web browser such as Microsoft’s IE, Mozilla Firefox and Google Chrome. To access the GXP1610/GXP1615/GXP1620/GXP1625/GXP1628/GXP1630 Web GUI: 1.
Definitions This section describes the options in theGXP1610/GXP1615/GXP1620/GXP1625/GXP1628/GXP1630 Web GUI. As mentioned, you can log in as an administrator or an end user. • Status: Displays the Account status, Network status, and System Info of the phone. • Account: To configure the SIP account. •...
Core dump file that could be downloaded for troubleshooting purpose. Account Page Definitions The GXP1610/GXP1615 support one SIP account, GXP1620/GXP1625/GXP1628 support two SIP accounts, and GXP1630 supports three SIP accounts that can be configured to accommodate independent SIP accounts. Every SIP account has an individual configuration page.
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Backup Outbound Secondary outbound proxy which will be used when the primary proxy cannot Proxy be connected. The URL or IP address, and port of the BLF Server. When “BLF Server” is BLF Server configured, the SUBSCRIBE request will be sent to this address for BLF. User account information, provided by your VoIP service provider (ITSP).
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This parameter configures whether the NAT traversal mechanism is activated. Users could select the mechanism from No, STUN, Keep-Alive, UPnP, Auto or VPN. If set to “STUN” and STUN server is configured, the phone will route according to the STUN server. If NAT type is Full Cone, Restricted Cone or Port- NAT Traversal Restricted Cone, the phone will try to use public IP addresses and port number in all the SIP&SDP messages.
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OPTIONS Keep Alive Specifies the frequency (in second) in which the phone will send the Keep Alive Interval message to the server. OPTIONS Keep Alive Specifies the maximum number of allowed lost packet before the phone will Max Lost refresh its registration. Defines the local SIP port used to listen and transmit.
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The use of the PRACK (Provisional Acknowledgment) method enables reliability to SIP provisional responses (1xx series). This is very important in order to Enable 100rel support PSTN internetworking. To invoke a reliable provisional response, the 100rel tag is appended to the value of the required header of the initial signaling messages.
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Configures the Eventlist BLF URI on the phone to monitor the extensions in the list with Multi-Purpose Key. If the server supports this feature, users need to configure Eventlist service side first (i.e., BLF1006@myserver.com) with a list of extensions included. On the phone, in Eventlist BLF URI this "Eventlist BLF URI"...
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When set to “Yes”, the phone will send SUBSCRIBE to the server to obtain call Call Center Status center status. The default setting is “No”. This feature is used for Broadsoft call feature synchronization. When it’s Feature Key enabled, DND, Call Forward features and Call Center Agent status can be Synchronization synchronized between Broadsoft server and phone.
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Validate Certification Choose whether certification chain will be validated when TLS/TCP mode is Chain used. Validate Incoming Choose whether the incoming messages will be validated or not. The default Messages setting is “No”. If set to “Yes”, SIP User ID will be checked in the Request URI of the incoming Check SIP User ID for INVITE.
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Controls the silence suppression/VAD feature of the audio codecs except for G.723 (pending) and G.729. If set to “Yes”, a small quantity of RTP packets Silence Suppression containing comfort noise will be sent during the periods of silence. If set to “No”, this feature is disabled.
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h) <2=011> - replace digit 2 with 011 when dialing | - the OR operand • Example 1: {[369]11 | 1617xxxxxxx} Allow 311, 611, and 911 or any 11 digit numbers with leading digits 1617; • Example 2: {^1900x+ | <=1617>xxxxxxx} Block any number of leading digits 1900 or add prefix 1617 for any dialed 7 digit numbers;...
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xx+ : at least 2-digit number; xx : only 2-digit number; [345]xx: 3-digit number with the leading digit of 3, 4 or 5; [6-9]xx: 3-digit number with the leading digit from 6 to 9. • Alert Info text Users could configure the matching rule as certain text (e.g., priority) and select the custom ring tone mapped to it.
Configures the DTMF sequence sent when pressing the Record key during a Call Recording On call on this account. Configures the DTMF sequence sent when pressing the Record key during a Call Recording Off call on this account when turning recording off. Hide Dialing Allows user to hide the password when the dialing number matches the Password...
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The IP address or Domain name of the STUN server. STUN resolution results are displayed in the STATUS page of the Web GUI. Only non-symmetric NAT STUN Server routers work with STUN. Configures to turn on/off public mode for hot Desking feature on the phone. If set to “Yes”, users would need fill in the SIP Server address for account 1 as well.
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there is a new incoming call during an active call. If set to No, the user will hear call waiting tone. If set to Yes, the phone will ring using the speakerphone. Disables Direct IP Call. The default setting is “No”. Disable Direct IP Call When set to “Yes”, users can dial an IP address under the same LAN/VPN segment by entering the last octet in the IP address.
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won’t need to dial the entire number every time they wanted to call the number. Default settings is Enabled. If option “Disable Hook Switch” is set to “For Answering Call”, the phone’s hook switch will not work to answer the call. You will need to press softkey or Disable Hook Switch speaker/headset/line hardkey to answer the call.
Selects whether the connected headset is normal RJ11 headset, Plantronics Headset Type EHS headset. Configures to enable or disable the speaker to ring when headset is used on "Toggle Headset/Speaker" mode. If set to "Yes", when the phone is in Headset Always Ring Speaker "Toggle Headset/Speaker"...
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Configures the LCD backlight brightness level (from 0 to 8) for phone's active Backlight Brightness: status. The default value is 6. Active Note: This option is not applicable to GXP1610/GXP1615. Configures the LCD backlight brightness level (from 0 to 8) for phone's idle Backlight Brightness: status. The default value is 2.
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Configures the call waiting tone gain to adjust call waiting tone volume. The Call Waiting Tone Gain default setting is "Low". Speaker Ring Volume Configures speaker ring volume. The valid range is 0 to 7. Notification tone This option allows you to adjust the volume for paging, intercom, auto answer volume call and call hold reminder beep.
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For example, if the phone is off hook and account 2 is active, it will call the configured Speed Dial number using account 2. • Busy Lamp Field (BLF) Select the Account to monitor the BLF status. Enter the extension number in the Value field to be monitored.
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Description field and multicast sending address in Value field. Assigns a function to the corresponding Softkey. The key mode options are: • Speed Dial Select the Account to dial from. And enter the Speed Dial number in the Value field to be dialed. •...
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• Busy Lamp Field (BLF) Select the Account to monitor the BLF status. Enter the extension number in the Value field to be monitored. • Eventlist BLF This option is similar to the BLF option but in this case the PBX collects the information from the phones and sends it out in one single notify message.
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• Port Defines the port of XSI Server. • XSI Actions Path Configures the deployment path for Broadsoft XSI Actions. If it is empty, the path “com.broadsoft.xsi-actions” will be used. • Broadsoft Contact Download Interval Defines the interval for update Broadsoft contacts. •...
deployed scenario, Peering or Registration. • Access Password The password set on the GDS3710 to unlock the door. Notes: When using Peering scenario, on “System Number” field of the GXP16XX specify the IP address of the peered GDS3710. When using Registration scenario and both GXP16XX and GDS3710 are registered on the same SIP server, specify the SIP extension of the GDS3710 on “System Number”...
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Allows users to configure the appropriate network settings on the phone to obtain IPv6 address. Users could select "Auto-configured" or "Statically IPv6 Address configured" for the IPv6 address type. Enter the static IPv6 address when Full Static is used in "Statically configured" Static IPv6 Address IPv6 address type.
Assigns the VLAN Tag of the PC port. PC Port VLAN Tag Assigns the priority value of the PC port. PC Port Priority Value Enable/Disable the CDP (Cisco Discovery Protocol). Enable CDP Controls the LLDP (Link Layer Discovery Protocol) service. Enable LLDP Maximum Defines the Maximum Transmission Unit value (MTU) in bytes.
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Confirms the end user password field to be the same as above. Confirm Password Determines the current password which is required to set a new admin Current Password password. Allows users to change the admin password. The password field is purposely hidden for security purpose.
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Allow users to automatically upgrade to the version that the server has provided without need to confirm the upgrade to avoid end users manually Firmware Upgrade select no when doing mass upgrade. When set to “Yes”, the phone will ask the Confirmation user to upgrade.
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on the firmware server. If configured, only the firmware file with the matching postfix will be downloaded. Maintenance Syslog Choose whether to send syslog messages over UDP or secured SSL/TLS connection. Default is UDP. Notes: Syslog Protocol • User can upload the CA file under MaintenanceSecurity settings. •...
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unregistered SIP account. Specifies action URL for signal to be sending out when phone is in off-hook Off Hook state. Specifies action URL for signal to be sending out when phone is in on-hook On Hook state. Specifies action URL for signal to be sending out when phone received the Incoming Call incoming call.
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TR-069 Password ACS password for TR-069. Enables periodic inform. If set to "Yes", device will send inform packets to the Periodic Inform Enable ACS. The default setting is "No". Periodic Inform Sets up the periodic inform interval to send the inform packets to the ACS. Interval The user name for the ACS to connect to the phone.
SIP TLS Private Key SSL Private key password used for SIP TLS Transport. Password Allows users to enable web access for the phone by specifying which protocol Web Access Mode (HTTP/HTTPS) will be used for web interface access or disable the web access by selecting “Disabled”.
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Phonebook Phonebook Management Configures to enable phonebook XML download. Users could select Enable Phonebook HTTP/HTTPS/TFTP to download the phonebook file. The default setting is XML Download "Disabled". HTTP/HTTPS User Defines the user name for authentication within the HTTP/HTTPS server when Name downloading the phonebook file.
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Configures the bind "Username" for querying LDAP servers. Some LDAP User Name servers allow anonymous binds in which case the setting can be left blank. Configures the bind "Password" for querying LDAP servers. The field can be Password left blank if the LDAP server allows anonymous binds. Configures the filter used for number lookups.
Public Mode The GXP1610/GXP1615/GXP1620/GXP1625/GXP1628/GXP1630 supports Hot Desking using public mode. Under public mode, users could login the phone with the SIP account User ID and password. Please follow the steps below to configure the phone for public mode: 1.
5. After using the phone, go to LCD MENULog Out to log off the public mode. Lock Settings on the Phone The GXP1610/GXP1615/GXP1620/GXP1625/GXP1628/GXP1630 support the “Locked Mode”, when this feature is selected from Web GUIMaintenanceSecurityConfiguration Via Keypad Menu, it will...
Figure 3: Enable DHCP VLAN After user enables this feature, the phone will disable LLDP VLAN setting and try to read VLAN setting from DHCP to override manual setting. Firstly, the phone will send discover package and receive offer package for option 132 (VLAN ID) and option 133 (VLAN priority) via DHCP server.
Figure 5: Call Recording Feature Codes Editing Contacts and Click-To-Dial From GXP1610/GXP1615/GXP1620/GXP1625/GXP1628/GXP1630 Web GUI, users could view contacts, edit contacts, or dial out with Click-to-Dial feature on the top of the Web GUI. In the following figure, the Contact page shows all the added contacts (manually or downloaded via XML phonebook). Here users could add new contact, edit selected contact, or dial the contact/number.
Click to dial from Click to call this contact Add contacts Edit contact. available lines. from the phone. Figure 6: Web GUIPhonebookContacts Figure 7: Click-to-Dial Saving the Configuration Changes After users makes changes to the configuration, press the "Save" button will save but not apply the changes until the "Apply"...
Rebooting from Remote Locations Press the "Reboot" button on the top right corner of the web GUI page to reboot the phone remotely. The web browser will then display a reboot message. Wait for about 1 minute to log in again. Figure 8: Rebooting the phone via web GUI P a g e GXP16XX Administration Guide...
UPGRADING AND PROVISIONING The GXP1610 / GXP1615 / GXP1620 / GXP1625 / GXP1628 / GXP1630 can be upgraded via TFTP / HTTP / HTTPS by configuring the URL/IP Address for the TFTP/HTTP/HTTPS server and selecting a download method. Configure a valid URL for TFTP or HTTP/HTTPS; the server name can be FQDN or IP address.
Note: Please do not interrupt or power cycle the GXP1610/GXP1615/GXP1620/GXP1625/GXP1628/GXP1630 during upgrading process. No Local TFTP/HTTP Servers Service providers should maintain their own firmware upgrade servers. For users who do not have a from: TFTP/HTTP/HTTPS server, some free Windows version TFTP servers are available for download http://tftpd32.jounin.net/tftpd32_download.html.
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When GXP1610/GXP1615/GXP1620/GXP1625/GXP1628/GXP1630 boots up, it will send TFTP or HTTP/HTTPS requests to download configuration files, “cfg000b82xxxxxx” and “cfg000b82xxxxxx.xml”, where “000b82xxxxxx” is the MAC address of the phone. If the download of “cfgxxxxxxxxxxxx.xml” is not successful, phone will issue request for a generic configuration file “cfg.xml”. Configuration file name should be in lower case letters.
5. Press the "OK" softkey to confirm and the phone will reboot. To cancel the Reset, press "Cancel" softkey instead. Restore to Factory Default via the Web GUI 1. Login GXP1610/GXP1615/GXP1620/GXP1625/GXP1628/GXP1630 Web GUI. 2. Direct at the top right corner of the web page, click “Factory Reset” button to reset the device. P a g e GXP16XX Administration Guide Version 1.0.4.100...
EXPERIENCING THE GXP1610/GXP1615/GXP1620/GXP1625/GXP1628/GXP1630 Please visit our website: http://www.grandstream.com to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs User and Developer Forum for answers to your general questions.
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FCC Notices: This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Notes FCC: Ce dispositif est conforme à...