Grandstream Networks GXP16 Series User Manual
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Grandstream Networks GXP16 Series User Manual

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Grandstream Networks, Inc.
GXP16XX Series
GXP16XX – User Guide

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Summary of Contents for Grandstream Networks GXP16 Series

  • Page 1 Grandstream Networks, Inc. GXP16XX Series GXP16XX – User Guide...

  • Page 2: Product Overview

    GXP16xx Series - User Guide Thank you for purchasing Grandstream Small Business IP phone GXP1610/GXP1615/GXP1620/ GXP1625/GXP1628/GXP1630. GXP16xx series is a next generation small-to-medium business IP phone: the GXP1620/GXP1625 features 2 lines with 2 SIP accounts, superior HD wideband audio, 132 x 48 backlit graphical LCD; the GXP1610/GXP1615 supports 2 lines with 2 SIP accounts, 132 x 48 graphical LCD;...

  • Page 3: Feature Highlights (Gxp1630)

    Feature Highlights (GXP1610/GXP1615/GXP1620/GXP1625/GXP1628) 132*48-pixel backlit graphical LCD display (GXP1610/GXP1615 do not support backlit). 2 dual-color line keys, 3 XML programmable context-sensitive soft keys, 8 BLF keys (GXP1628 only), 3-way conference, multi-language support. HD wideband audio (GXP1620/GXP1625/GXP1628 only), superb full-duplex hands-free speakerphone with advanced acoustic echo cancellation and excellent double-talk performance.
  • Page 4 2 line keys with dual-color LED and 2 SIP accounts. 3 XML programmable context sensitive soft keys. 5 Feature (navigation, menu) keys. 13 dedicated function keys for PAGE/INTERCOM, PHONEBOOK, MESSAGE, HOME, Keys HOLD, RECORD, MUTE, HEADSET, TRANSFER, CONFERENCE, SEND and REDIAL, SPEAKERPHONE, VOLUME Voice Support for G.711µ/a, G.722 (wide-band), G.723.1, G.726-32, G.729 A/B, iLBC, in-band and out-of-band DTMF Codecs...
  • Page 5 Protoc SIP RFC3261, TCP/IP/UDP, RTP/RTCP, RTCP-XR, HTTP/HTTPS, FTP/FTPS, ARP/RARP, ICMP, DNS (A record, SRV, ols/Sta NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, LLDP-MED, LDAP, TR-069, 802.1x, TLS, SRTP ndards Networ Dual switched 10/100 Mbps ports, integrated PoE (GXP1625 only) Interfac Graphic al Displ...
  • Page 6 Temper Operation: 0°C to 40°C ature Storage: -10°C to 60°C Humidi Humidity: 10% to 90% Non-condensing Dimension: 209mm（L）x 184.5mm（W）x 76.2mm（H） (with handset) Physica Unit Weight: 0.73kg Package Weight: 1.1kg Packag GXP1620/GXP1625 phone, handset with cord, base stand, universal power supply, network cable, Quick Conten Installation Guide, brochure, GPL license FCC : Part 15 (CFR 47) Class B...
  • Page 7 Layer 2 QoS (802.1Q, 802.1P) and Layer 3 (ToS, DiffServ, MPLS) QoS Securit User and administrator level access control, MD5 and MD5-sess based authentication, 256-bit AES encrypted configuration file, TLS, SRTP, HTTPS, 802.1x media access control Multi- English, German, Italian, French, Spanish, Portuguese, Russian, Croatian, simplified and traditional Chinese, langua Korean, Japanese, and more Upgrad...
  • Page 8 3 line keys with dual-color LED and 3 SIP accounts. 3 XML programmable context sensitive soft keys. 5 Feature (navigation, menu) keys. 8 BLF keys. 13 dedicated function keys for PAGE/INTERCOM, PHONEBOOK, MESSAGE, Keys HOME, HOLD, RECORD, MUTE, HEADSET, TRANSFER, CONFERENCE, SEND and REDIAL, SPEAKERPHONE, VOLUME Voice Support for G.711µ/a, G.722 (wide-band), G.723.1, G.726-32, G.729 A/B, iLBC, in-band and out-of-band DTMF (In...

  • Page 9: Installation

    FCC : Part 15 (CFR 47) Class B Compli CE : EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3, EN60950-1 ance RCM: AS/ACIF S004; AS/NZS CISPR22/24; AS/NZS 60950; AS/NZS 60950.1 Table 4: GXP1630 Technical Specifications INSTALLATION Equipment Packaging Main Case Handset Phone Cord 5V DC Power Adaptor Ethernet Cable Phone Stand...

  • Page 10: Stand Installation

    Slots for Phone Slots for the phone stand if placing the phone on a flat surface Stand 10/100M Ethernet to connect PC on GXP1610/GXP1615/GXP1620/GXP1625, auto-sensing 10/100/1000M PC Port Ethernet to connect PC on GXP1628 and GXP1630 10/100M Ethernet to connect LAN on GXP1610/GXP1615/GXP1620/ GXP1625, auto-sensing 10/100/1000M LAN Port Ethernet to connect LAN on GXP1628 and GXP1630, integrated PoE (GXP1615/GXP1625/GXP1628/GXP1630 only)
  • Page 11 Figure 3: GXP16xx Wall Mount installation 1. Insert all 4 hooks into the slots. 2. Firmly slide the wall mount upward to lock it in place. To set up the GXP1610/GXP1615/GXP1620/GXP1625/GXP1628/GXP1630, follow the steps below: 1. Attach the phone stand or wall mount to the back of the phone where there are slots. 2.

  • Page 12: Idle Screen

    GETTING TO KNOW THE GXP16XX SERIES Idle Screen GXP1610/GXP1615/GXP1620/GXP1625/GXP1628/GXP1630 screen displays differently depending on whether the phone is idle or in use (active). User can show/hide softkeys and customize the main screen softkey by assigning a multi-purpose function Figure 4: GXP16xx Idle Screen The following table describes the items displayed on the GXP1610/GXP1615/GXP1620/GXP1625/GXP1628/GXP1630 idle screen.
  • Page 13 The softkeys are context-sensitive and will change depending on the call status of the phone. Here are the main softkeys in call screen. Redial Redials the last dialed number after off hook when there is existing call log. Dial Dials the call out after off hook and entering the number. Answer Answers the incoming call when the phone is ringing.

  • Page 14: Using The Keypad

    Registration Status. Solid: Registered Hollow: Unregistered Missed Call(s) Notification Status. OFF – No missed call ON – New missed call Handset Status. OFF – handset on hook ON – handset off hook Speaker Status. OFF – speaker off ON – speaker on Headset Status.
  • Page 15 Figure 5: GXP16xx Front View (GXP1620 as example) Switch between line 1 and line 2. Solid Green：Calling, Talking. LINE Key Flash Green：Call on hold. Flash Red：Incoming call. Softkeys The softkeys are context sensitive and will change depending on the status of the phone. Messages.
  • Page 16 To dial phone numbers. Press numeric keys “0-9” to enter phone numbers. Standard Keypad Press “*” to enter voice menu or input special characters or long press it to lock the keypad. Press “#” to dial out numbers or input special characters. Navigation Keys.

  • Page 17: Making Phone Calls

    Speaker. Press to switch between speaker and handset mode in an active call. Message Waiting Indicator. Message Waiting Indicator The LED Indicator will flash in red when there is new voice mail. Table 9: GXP16XX Front View Definitions Characters Input Each key on a GXP16XX except for key 1 corresponds to one number and a group of three letters, Users need to tap on a key multiple times until the wanted number or letter appears (Both lower and upper case available), While key 1 is used to input special characters and number 1.

  • Page 18: Predictive Dialing

    On hook dialing Enter the number when the phone is on hook and then send out. 1. When the phone is in idle, enter the number to be dialed out. 2. Take handset off hook; or Press Speaker button; or Press Headset button with headset plugged in; or Select an available LINE key.

  • Page 19: Call Return

    Speed Dial from Line Key Dial the number configured as Speed Dial on Line Key. 1. Go to phone’s Web GUI��Settings��Programmable Keys, configure the Line Key’s Key Mode as Speed Dial. Select the account to dial from, enter the Name and User ID (the number to be dialed out) for the Line Key. Click on “Update” at the bottom of the Web GUI page.

  • Page 20: Quick Ip Call Mode

    Both phones can be connected through a router using public or private IP addresses (with necessary port forwarding or DMZ). To make a direct IP call, please follow the steps below: 1. Press MENU button to bring up main menu. 2.
  • Page 21 Do Not Disturb Do Not Disturb can be enabled/disabled from phone’s LCD by following the steps below: 1. Press the Menu button and select “Preference” using navigation keys. 2. Press Menu button again to get into Preference options. 3. Select “Do Not Disturb” and press Menu button. 4.
  • Page 22 2. Press SEND key or # to complete transfer of active call. Attended Transfer. 1. During the first active call, press LINE key. The first call will be put on hold. 2. Enter the number for the second call in the new line and establish the call. 3.
  • Page 23 Easy Conference Mode GXP1610/GXP1615/GXP1620/GXP1625/GXP1628/GXP1630 supports Easy Conference Mode, which can be used combined with the traditional way to establish the conference. Initiate a conference call. 1. Establish 1 call. 2. Press CONF key and a new line will be brought up using the same account. 3.

  • Page 24: Shared Call Appearance (Sca)

    Shared Call Appearance (SCA) The GXP1610 / GXP1615 / GXP1620 / GXP1625 / GXP1628 / GXP1630 phone supports shared call appearance by Broadsoft standard. This feature allows members of the SCA group to shared SIP lines and provides status monitoring (idle, active, progressing, hold) of the shared line.
  • Page 25 Call with Call Waiting Disable (per Call) Dial *70 and then enter the number to dial out; Dial out. Note: Once set, the first call need not to enter call waiting as being supposed to. Call with Call Waiting Enabled (per Call) Dial *71 and then enter the number to dial out;...

  • Page 26: Connecting To Devices

    3. Press “Save” to apply the settings. GDS37xx OpenDoor Key Support The GXP16XX can be integrated with the GDS37XX IP Video Door System. The new integration allows users to interact with the GDS37XX while in call and send OpenDoor request via Softkey to open the door remotely. Assuming that remote number and PIN is set under GDS doorbell settings, the following configuration needs to be done on the phone WebGUI, under “Settings ��...

  • Page 27: Restore Factory Default Settings

    EHS Headset The GXP1610/GXP1615/GXP1620/GXP1625/GXP1628/GXP1630 supports normal RJ11 headset and Plantronics EHS headset. To use Plantronics EHS headset, go to the GXP1610 / GXP1615 / GXP1620 / GXP1625 / GXP1628 / GXP1630 web GUI��Settings��Audio Control Headset Type. Select “Plantronics EHS” and reboot the phone to take effect. 1.
  • Page 28 Firmware Version 1.0.7.24 No major changes Firmware Version 1.0.7.18 No major changes. Firmware Version 1.0.7.13 No major changes. Firmware Version 1.0.7.6 No major changes. Firmware Version 1.0.7.3 Added Two accounts support on GXP1610/1615. [Table 1: GXP1610/GXP1615 Technical Specifications] Firmware Version 1.0.5.3 No major changes.
  • Page 29 Firmware Version 1.0.4.65 Added Opendoor Action Softkey support for GDS integration [GDS37xx OpenDoor Key Support] Firmware Version 1.0.4.56 No major changes. Firmware Version 1.0.4.46 No major changes. Firmware Version 1.0.4.33 Added support of confirmation message to reboot the phone. Added support to remember the headset mode after being set and reboot. Firmware Version 1.0.4.22 Added ability to perform a quick search and create new contact using Czech characters.
  • Page 30 Firmware Version 1.0.2.26 Added ability to filter characters from dial numbers. Firmware Version 1.0.2.24 Web logo and style changed. Firmware Version 1.0.2.22 Added DHCP Option 125 support. Firmware Version 1.0.2.6 Enabled/Disabled Broadsoft Call Park subscribe. Separate Firmware/Config’s upgrade via, HTTP/HTTPS username, and HTTP/HTTPS password. Firmware Version 1.0.2.4 Ignore Alert-Info Header.

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