Quality of audio play from a connected
Bluetooth device is poor.
•
The Bluetooth reception is poor. Move
the device closer to the soundbar, or
remove any obstacle between the
device and the soundbar.
I can't find the Bluetooth name of this unit
on my Bluetooth device.
•
Ensure the Bluetooth function is
activated on your Bluetooth device.
•
Re-pair the unit with your Bluetooth
device.
Wi-Fi
Wi-Fi connection cannot be established.
•
Check the availability of WLAN network
on the router.
•
Place the Wi-Fi router closer to the unit.
•
Make sure the password is correct.
•
Check the WLAN function or reboot the
modem and Wi-Fi router.
Play-Fi
Cannot discover the Play-Fi supported
devices from the app.
•
Make sure the device is connected to
the Wi-Fi.
Cannot play Play-Fi music
•
Certain network service or contents
available through the device may not be
accessible in case the service provider
terminates its service.
•
When the first time set up is not
successful, close the Philips Sound app
powered by DTS Play-Fi. Restart the
app.
•
When the speaker was set as Stereo
Pairs or SurroundSound, the speaker
need to be disconnected in the App
before use separately.
22
Remote control does not work
•
Before you press any playback control
button, first select the correct source.
•
Reduce the distance between the
remote control and the unit.
•
Insert the battery with its polarities (+/-)
aligned as indicated.
•
Replace the battery.
•
Aim the remote control directly at the
sensor on the front of the unit.
This is a 15 mins power off
function, one of the ERPII standard
requirement for saving power
•
When the unit's external input signal
level is too low, the unit will be turned
off automatically in 15 minutes. Please
increase the volume level of your
external device.