Sony GTK-XB60 Basic Information page 9

Using the Bluetooth function when a lot of
applications are running at the same time.
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If the issue persists, follow these steps:
1. Restart your devices.
2. Reconnect the Bluetooth connection.
3. If the connected device has the Near Field Communication (NFC) function, use it to
reconnect.
4. Reset / initialize your connected device.
NOTES:

For details on how to reset your connected device, refer to the manual supplied with the
product.

If the remaining battery level of your device is low, charge the battery first and then try
the procedure above.
Related articles:

Headset sound cuts out or noise occurs during music playback. (WF-1000XM3, WF-
H800, WF-SP800N, WF-XB700)

Sound cuts out or no sound comes out of the right unit of the headset. (WF-1000X, WF-
SP700N)
Quit apps which you are not using
on the device to reduce the load.