Sony GTK-XB60 Basic Information page 6

3. The computer is connected to the headphones via Bluetooth
Suggestion 3
When the situation described in Suggestion 1 and Suggestion 2 occur, the wireless headphones
or speakers may be connect to an undesired device. To prevent this, initialize the headphones or
speakers (see the product
speakers on the device that you do not want to connect (see the manual of that device).
Sound or Bluetooth connection cuts or noise
occurs from the headphones or speakers.
Various reasons can cause interference to the sound or Bluetooth connection of the wireless
headphones or speakers. Please check the following solutions for each cause:
Alternatively, you can visit our Troubleshooting Guides for other options.

Headphones Troubleshooting Guide

Wireless Speaker Troubleshooting Guide
Using the Bluetooth device close to Wi-Fi routers,
personal computers, microwave ovens, refrigerators,
etc.
C
as Wi-Fi routers, personal computers, microwave ovens,
refrigerators, etc. are devices that emit radio waves.
e
1 Bluetooth devices may be affected by these radio waves
when using them in a location with a mixture of multiple
radio waves.
manual), or delete the paring information of the headphones or
Reasons Workarounds
Please use the Bluetooth device
away from Wi-Fi routers, personal
computers, microwave ovens,
refrigerators, etc. in order to avoid
radio wave interference.
If you use a headphone set with a
noise canceling function, turn the
noise canceling function off.