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SECTION 1 - TROUBLESHOOTING
DIAGNOSING THE ERROR
Before servicing the Television:
1.
Verify the TV has the symptom the customer indicated.
2.
Check to see if the latest Software is installed.
a. If not, install the latest version.
3.
Determine the replacement part required.
VIEWING THE SELF CHECK DIAGNOSIS HISTORY
When an error is detected, the Self Check screen records the number of
times the error occurred. This is helpful in confirming past occurrences of
an error and for determining if an error is intermittent when the customer is
not sure what is causing the television to shut down. If the screen displays
a "0", no error has occurred.
1.
Press
to turn on the 4K Player and then turn it off again.
POWER
2.
Press the following buttons on the Remote Commander within 1
second of each other:
Arrow (Down)
RETURN
NOTE:
This differs from accessing Service Adjustments Mode (Arrow
FMP-X10
PAUSE
POWER
).
002:LED frequency
MAIN_POWER: Item name
050121081135, 041231123456, 031111182547:
Failure time
00 :Error count (00-99)
Time indication ： YYMMDDHHMMSS
e.g.
050121081135 → 2005/01/21 08:11:35
041231123456 → 2004/12/31 12:34:56
031111182547 → 2003/11/11 18:25:47
---------- →in case of no Time of occurrence
SELF CHECK
000000000000 000000000000 000000000000 00
001 HDMI _EQ
050121081135 041231123456 031111182547 00
002 MAIN_POWER
000000000000 000000000000 000000000000 00
003 DC_ALERT
000000000000 000000000000 000000000000 00
004 TU_DEMOD
000000000000 000000000000 000000000000 00
005 MEPS_WDT
000000000000 000000000000 000000000000 00
006 VPC_WDT
000000000000 000000000000 000000000000 00
007 TEMP_ERR
000000000000 000000000000 000000000000 00
008 HOST_WDT
000000000000 000000000000 000000000000 00
009 STBY_WDT
000000000000 000000000000 000000000000 00
010 LYON_ERR
12345-00333
00000000001234567890-00000000000000000000
Write count of NAND device.
See next page for detail.
Operation Time and Power on Count
12345: total operation time(ETI1) by hour (max 65535)
00333: power on count (max 65535)
SAMPLE SELF CHECK DIAGNOSIS PAGE
Self Diagnosis
Supported model
6
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