Transferring Calls; Forwarding Calls - ADTRAN IP 712 User Manual

ADTRAN IP 700 Series Phone User Manual

Transferring Calls

Transferring a call moves active calls from one extension to another. Transferring can be done three ways:
Unattended Transfer, Attended Transfer, or Blind Transfer.
Using Unattended Transfer
1. During an active call, press the Transfer function key.
2. Dial the extension to which to transfer the call.
3. Press the Transfer function key again or the Transfer soft key. This will disconnect you from the
call.
Unattended transfer refers to transferring a call without knowing if the intended
party is available to receive the call.
Using Attended Transfer
1. During an active call, press the Transfer function key.
2. Dial the extension to which to transfer the call.
3. Listen for the second call to connect.
4. Press the Transfer function key again or the Transfer soft key to transfer the call.
5. If the party does not answer, press the Cancel soft key to disconnect the new call and return to the
original call.
Using Blind Transfer
1. During an active call, press the Transfer function key.
2. Blind and Cancel soft keys will appear. Press the Blind soft key to enter an extension. Press the
Cancel soft key to return to the original call.
3. Dial the extension to which you want to transfer the call. Once you begin dialing, the Transfer and
soft keys will appear in addition to the Cancel soft key. Use the Transfer soft key to transfer
the call, use the
or use the Cancel soft key to return to the original call. The call will be transferred once the
Transfer soft key is pressed or the dialed number matches the dial plan.

Forwarding Calls

Forwarding a call allows for calls intended for one extension to be sent to another. To implement the
Forward feature, use the following steps:
1. Press the More soft key on the idle screen.
2. Press the Forward soft key.
3. Enter the number to which calls will be forwarded.
4. Using the arrows on the navigation bar, highlight ALL and press the Enable soft key. Press Ok.
5. To cancel call forwarding, select the Forward soft key and then select Disable.
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soft key to delete the previously dialed digit (displayed on the LCD screen),
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Basic Features
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