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The Windows® operating system is not working
Internet problems
My Internet connection is very slow.
Many factors contribute to the speed with which you can surf the
Internet. They include: modem speed, telephone line conditions,
time of day (when everyone else is surfing, your access can be
slow) and popularity of the sites you are trying to access. If
accessing a particular site is very slow, try later.
My browser cannot find the URL address I typed in.
Make sure you separated the domain names of the address with the
forward slash (/). Check the spelling of each name and the syntax of
the address carefully. A single incorrect letter or missed character
will make it impossible for your browser to locate the site.
My browser cannot find a site I bookmarked.
The World Wide Web is constantly changing. A site you
bookmarked yesterday may not be available today or its server may
be down for temporary repair. Try again later.
®
The Windows
If the operating system has started properly but you still have a
problem using your computer, the online Help can assist you in
troubleshooting the problem.
To access the Windows
1
Click Start, then click Help and Support.
The Help and Support window appears.
2
Then do one or both of the following:
❖
❖
You can connect to Support Online by clicking Support from the
menu or by going to pcsupport.toshiba.com.
operating system can help you
®
In the search field, type in the topic for which you need
help and follow the on-screen instructions.
Click a problem you would like help with from the listings
and follow the on-screen instructions.
If Something Goes Wrong
operating system Help and Support:
183
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