Toshiba M9-S5513 User Manual

M9-s5513 user's guide
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If you need assistance:
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Summary of Contents for Toshiba M9-S5513

  • Page 1 ® Tecra M9 Series User’s Guide If you need assistance: Toshiba’s Support Web site pcsupport.toshiba.com Toshiba Global Support Centre Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see page 177 in this guide.
  • Page 2 TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TOSHIBA”), ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA,...
  • Page 3 Only Peripherals complying with the FCC Class B limits may be attached to this equipment. Operation with noncompliant peripherals or peripherals not recommended by Toshiba is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer's parallel port, monitor port, USB port, PS/2 port (Port availability depends on model selected).
  • Page 4: Industry Canada Requirement

    This device must accept any interference received, including interference that may cause undesired operation. Contact either: Toshiba’s Support Web site at pcsupport.toshiba.com. Or call the Toshiba Global Support Centre: Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273 Industry Canada Requirement This Class B digital apparatus complies with Canadian ICES-003.
  • Page 5: Telephone Company Procedures

    If trouble is experienced with this equipment, for repair or limited warranty information, please contact Toshiba Corporation, Toshiba America Information Systems, Inc. or an authorized representative of Toshiba, or the Toshiba Support Centre within the United States at (800) 457-7777 or Outside the United States at (949) 859-4273.
  • Page 6 Alarm Equipment If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. Instructions for IC CS-03 Certified Equipment NOTICE: The Industry Canada label identifies certified equipment.
  • Page 7: Wireless Interoperability

    Wireless Interoperability The TOSHIBA Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to: The IEEE 802.11 Standard on Wireless LANs (Revision A/B/G), as defined and approved by the Institute of Electrical and Electronics Engineers.
  • Page 8: Regulatory Information

    The radiated output power of the TOSHIBA Wireless LAN Mini PCI Card is far below the FCC radio frequency exposure limits. Nevertheless, the TOSHIBA Wireless LAN Mini PCI Card shall be used in such a manner that the potential for human contact during normal operation is minimized. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
  • Page 9 EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: This product is carrying the CE-Mark in accordance with the related European Directives. The party responsible for CE-Marking is TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Neuss, Germany.
  • Page 10 Modem Warning Notice Conformity Statement The equipment has been approved to [Commission Decision “CTR-21”] for pan- European single terminal connection to the Public Switched Telephone Network (PSTN). However, due to differences between the individual PSTNs provided in different countries/regions the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point.
  • Page 11: Device Authorization

    2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment.
  • Page 12: Radio Approvals For Wireless Devices

    JAPAN APPROVALS INSTITUTE FOR TELECOMMUNICATIONS EQUIPMENT Approval Number: D01-1128JP TELECOM ENGINEERING CENTER Approval Number: 03NY.A0018, 03GZDA0017 The following restrictions apply: Do not disassemble or modify the device. Do not install the embedded wireless module into other device. 5.17 GHz to 5.23 GHz for indoor use only. Radio Approvals for Wireless Devices NOTE The following information is dependent on what type of wireless device is in...
  • Page 13 Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries België/ For private usage outside buildings across public grounds over less than Belgique: 300m no special registration with IBPT/BIPT is required. Registration to IBPT/BIPT is required for private usage outside buildings across public grounds over more than 300m.
  • Page 14 802.11a (5 GHz) Australia Canada France Ireland Luxembourg Norway Switzerland Turbo Mode (5 GHz) Canada Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries European Community Countries Austria Belgium, France, Switzerland/Lichtenstein Denmark, Finland, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Sweden, UK...
  • Page 15 This device must not be operated in ad-hoc mode using channels in the 5 GHz bands in the European Community. Ad-hoc mode provides a direct communication between two client devices without a Wireless LAN Access Point. This device must be used with Access Points that have employed and activated a radar detection feature required for European Community operation in the 5 GHz bands.
  • Page 16 802.11a (5 GHz) Australia Canada France Ireland Luxembourg Norway Switzerland Turbo Mode (5 GHz) Canada Approved Countries/Regions for use for the Intel Wireless LAN 2100 3B Mini PCI Adapter This equipment is approved to the radio standard by the countries/regions in the following table.
  • Page 17: Wireless Lan Card

    Approved Countries/Regions for use for the Toshiba Mini PCI Wireless LAN Card This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table.
  • Page 18 11a, 11b, 11g and 11n wireless are based on IEEE 802.11a, 802.11b, 802.11g and 802.11n respectively. The IEEE 802.11n specification has not been finalized and is currently in draft release. The TOSHIBA 11a/b/g/n Wireless LAN Adapters are based on the Draft Release, Version 1.0, of the IEEE 802.11n specification.
  • Page 19: Bluetooth Wireless Technology Interoperability

    Always use Bluetooth cards from TOSHIBA in order to enable wireless networks over two or more (up to a total of seven) TOSHIBA portable computers using these cards. Please contact TOSHIBA computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or pcsupport.toshiba.com in the United States for...
  • Page 20: Bluetooth Wireless Technology And Your Health

    Approved Countries/Regions for use (Bluetooth technology) ® Bluetooth Card from Toshiba equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Australia Bulgaria...
  • Page 21: Regulatory Statements

    The radiated output power of the Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is minimized.
  • Page 22 2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment.
  • Page 23 CD-RW drive, Multi-drive or any other optical drive. You could damage the drive. You would also be exposed to laser light or other safety hazards, resulting in serious injury. Always contact an authorized Toshiba service provider, if any repair or adjustment is required.
  • Page 24 Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.
  • Page 25 EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO ANY OF THE FOREGOING. TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES INCURRED DIRECTLY OR INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL.
  • Page 26 Secure Digital and SD are trademarks of SD Card Association. Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners.
  • Page 27: Table Of Contents

    Keeping yourself comfortable ...40 Precautions...40 Important information on your computer’s Setting up your computer ...42 Setting up your software...42 Registering your computer with Toshiba ...43 Adding optional external devices...43 Connecting to a power source ...44 Charging the main battery...46 cooling fan ...41...
  • Page 28 Creating Recovery CDs/DVDs ...58 Hard Disk Drive Recovery options ...59 Hard Disk Drive Recovery using the Installing drivers and applications...65 Using the Toshiba Dual Pointing Device ...65 Using the TouchPad™...66 Scrolling with the TouchPad™ ...67 Control buttons ...67 Disabling or enabling the TouchPad™ ...67 Using external display devices ...67...
  • Page 29 Playing optical media ...97 Creating a CD/DVD...98 Removing a disc with the computer on...98 Removing a disc with the computer off ...99 Caring for CD or DVD discs ...99 Toshiba’s online resources ...99 keyboard ...85 ® keys ...86 Search field ...90 Contents ®...
  • Page 30 Contents Chapter 3: Mobile Computing...100 Toshiba’s energy-saver design...100 Running the computer on battery power ...101 Battery Notice ...101 Power management ...102 Using additional batteries ...103 Charging batteries...103 Charging the main battery...103 Charging the RTC battery...104 Monitoring main battery power...105 Determining remaining battery power...107 What to do when the main battery runs low ...107...
  • Page 31 Removing an SD card ...134 Using the Ultra SlimBay ...135 Removing a module from the Ultra SlimBay ...135 Inserting a module into the Ultra SlimBay...137 Using an expansion device...137 Using an Optional Toshiba Express Chapter 5: Toshiba Utilities...138 TOSHIBA Assist ...139 Connect...140 Secure...141 Protect &...
  • Page 32 Deleting a user password...148 TOSHIBA Security Assist ...149 TOSHIBA PC Diagnostic Tool Utility...151 TOSHIBA HDD Protection Utility ...152 TOSHIBA SD™ Memory Card Format Utility ...153 TOSHIBA SD™ Memory Boot Utility...154 Booting from a bootable SD card...155 Mouse Utility...155 Toshiba Hardware Setup...156 TOSHIBA Zooming Utility...158...
  • Page 33 If you need further assistance...205 Before you contact Toshiba ...205 Contacting Toshiba ...206 Other Toshiba Internet Web sites...206 Toshiba’s worldwide offices...207 Appendix A: Hot Keys/TOSHIBA Cards ... 209 Hot Key Cards ...209 Using the Hot Key Cards ...210 Application Cards...211 Using the Application Cards...212 Card Case...212...
  • Page 34 Contents Sleep mode ...217 Hibernation mode ...218 Display modes ...219 Display brightness ...220 Disabling or enabling wireless devices...221 Disabling or enabling the Dual Pointing Changing screen resolution ...223 Keyboard hot key functions ...224 Appendix B: Power Cord/Cable Connectors...225 Glossary...226 Index...240 Device ...222...
  • Page 35: Introduction

    Introduction Welcome to the world of powerful, portable, multimedia computing. With your Toshiba notebook computer, your work and entertainment can accompany you wherever you go. NOTE This notebook is compatible with European Union Directive 2002/95/EC, Restriction of the use of certain Hazardous Substances in electrical and electronic equipment (RoHS), which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE.
  • Page 36: This Guide

    Toshiba’ s Web site at pcsupport.toshiba.com. While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein, product specifications, configurations, prices, system/component/options availability are all subject to change without notice.
  • Page 37: Safety Icons

    Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
  • Page 38: Other Documentation

    To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com. If you have a problem or need to contact Toshiba, see Goes Wrong” on page 177.
  • Page 39: Chapter 1: Getting Started

    Chapter 1 Getting Started This chapter provides tips for working comfortably, summarizes how to connect components, and explains what to do the first time you use your notebook computer. Selecting a place to work Your computer is portable and designed to be used in a variety of circumstances and locations.
  • Page 40: Keeping Yourself Comfortable

    Extreme heat, cold, or humidity. Liquids and corrosive chemicals. Keeping yourself comfortable The Toshiba Instruction Manual for Safety and Comfort, that shipped with your computer, contains helpful information for setting up your work environment and tips for working comfortably throughout the day.
  • Page 41: Important Information On Your Computer's Cooling Fan

    Never turn off the computer if a drive light indicates a drive is active. Turning off the computer while it is reading from or writing to a disk/disc or flash media may damage the disk/disc or flash media, the drive, or both. Keep the computer and disks away from objects that generate strong magnetic fields, such as large stereo speakers.
  • Page 42: Setting Up Your Computer

    Getting Started Setting up your computer Setting up your computer TECHNICAL NOTE: You must complete all setup steps up to and including external or internal components to your computer. These components include, but are not limited to, a mouse, keyboard, printer, memory, and PC Cards.
  • Page 43: Registering Your Computer With Toshiba

    If you decide not to register at that time, you can either double-click the Toshiba Registration icon on your desktop or go to the Toshiba Web site at www.register.toshiba.com Product Registration will not diminish Customer rights under the Toshiba limited Warranty.
  • Page 44: Connecting To A Power Source

    TOSHIBA Battery Charger (that may have been provided with your computer), or use AC adaptors and battery chargers specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor or Battery Charger could cause fire or damage to the computer possibly resulting in serious injury.
  • Page 45 To connect AC power to the computer: Connect the power cord/cable to the AC adaptor. (Sample Illustration) Connecting the power cord/cable to the AC adaptor Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm.
  • Page 46: Charging The Main Battery

    Getting Started Charging the main battery The computer’s main battery light gives you an indication of the main battery’s current charge: Glows amber while the main battery is being charged (AC adaptor connected) Glows green when the main battery is fully charged Is unlit when the main battery has discharged, the battery is not charging, or the AC adaptor is not plugged into the computer or AC outlet...
  • Page 47: Using The Computer For The First Time

    NOTE Battery life and charge time may vary depending on the applications, power management settings, and features used. Using the computer for the first time The computer is now ready for you to turn it on and begin using it. Opening the display panel Slide the display latch to the right.
  • Page 48: Your Computer's Features And Specifications

    Getting Started Using the computer for the first time Small bright dots may appear on your screen display when you turn on your computer. Your display contains an extremely large number of thin-film transistors (TFT) and is manufactured using high- precision technology.
  • Page 49: Adding Memory (Optional)

    You may want to increase the computer’s memory if you use complex software or process large amounts of data. NOTE Before adding external devices or memory, Toshiba recommends setting up your software. See Getting Started Adding memory (optional)
  • Page 50: Installing A Memory Module

    Getting Started Adding memory (optional) Installing a memory module A memory module can be installed in the memory module slot on the base of the computer. You will need a small Phillips screwdriver for this procedure. If the computer has been running recently, the memory module may be hot.
  • Page 51 Click Shut Down. The operating system turns off the computer. Unplug and remove any cables connected to the computer, including the AC adaptor. Remove the main battery. For information on removing the main battery, see “Removing the battery from the computer” on page 112.
  • Page 52 Getting Started Adding memory (optional) Remove the memory module slot cover. Place the screw and the cover in a safe place so that you can retrieve them later. Static electricity can damage the memory module. Before you handle the module, touch a grounded metal surface to discharge any static electricity you may have built up.
  • Page 53 Firmly press the memory module into the memory slot’s socket at approximately a 30-degree angle (to the horizontal surface of the computer). (Sample Illustration) Inserting the memory module into the socket Once the module’s connector is fully inserted into the socket, press downward on the top edge of the module to seat the module into the latches at the sides of the socket.
  • Page 54 Getting Started Adding memory (optional) Front of computer (Sample Illustration) Inserting the memory module into the slot Replace the memory module slot cover and secure it using the screw. Re-insert the main battery. For more information on inserting the main battery, see Turn the computer right side up.
  • Page 55: Removing A Memory Module

    Removing a memory module If you need to remove a memory module: Complete steps page 50 to shut down the computer and open the memory module slot cover. Do not try to remove a memory module with the computer turned on. You can damage the computer and the memory module.
  • Page 56: Checking Total Memory

    Getting Started Adding memory (optional) Gently lift the memory module to a 30-degree angle and slide it out of the slot. Front of computer (Sample Illustration) Removing the memory module Replace the memory module slot cover and secure it using the screw.
  • Page 57: Hard Drive Recovery Utilities

    If the computer does not recognize the memory configuration, turn off the computer and remove the memory module slot cover (complete steps and then check that the module is inserted completely into the socket and lined up squarely with the socket latches. NOTE From time to time, Windows “Windows...
  • Page 58: Creating Recovery Cds/Dvds

    The system will prompt you to insert the appropriate number of blank CDs or DVDs to copy the Hard Drive Recovery Utilities. If your optical disc drive is not writable, contact Toshiba Customer Support to obtain the Recovery media for your system.
  • Page 59: Hard Disk Drive Recovery Options

    Insert the first blank CD or DVD into your writable optical drive when prompted. Follow the on-screen prompts for completing the copy process. For more information on using the Recovery media you have created with the preceding steps see using the Recovery media” on page Hard Disk Drive Recovery options The following are the available hard disk drive recovery options: Hard Disk Drive Recovery using the recovery partition...
  • Page 60 Press and hold the powering on the computer. When the computer powers on, the Toshiba Recovery Wizard screen displays. (Sample Image) Toshiba Recovery Wizard screen Select one of the options, and then click Next. The options are: Recovery of Factory Default Software...
  • Page 61 On the Toshiba Recovery Wizard screen, select Recovery of Factory Default Software, and then click Next. The Recovery of Factory Default Software screen appears. (Sample Image) Recovery of Factory Default Software screen Select Recover to out-of-box-state, and then click Next.
  • Page 62 The Recovery Wizard allows you to delete all data and partitions from the hard disk. To delete the data and partitions from your hard disk: On the Toshiba Recovery Wizard screen, select Erase the hard disk, and then click Next. The next screen lists the two methods you can choose: Delete all data and partitions from the hard disk—This...
  • Page 63 To recover only your C: drive: On the Toshiba Recovery Wizard Screen, select Recovery of Factory Default Software, and then click Next. Select Recover without changing the hard drive partitions.
  • Page 64: Hard Disk Drive Recovery Using The Recovery Media

    When the initial screen displays, press The boot menu appears. Using the arrow keys, select the CD/DVD option and press Enter . The system will boot up to the Toshiba Recovery Wizard screen. Please refer to page 59, to explain the available recovery options.
  • Page 65: Installing Drivers And Applications

    Highlight the hard disk drive in the Volume list to display its status in the lower portion of the screen. Installing drivers and applications The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer.
  • Page 66: Using The Touchpad

    Getting Started Using the TouchPad™ ® Accupoint II pointing device—Moves the cursor and selects items on the screen. To move the cursor, gently push the pointing device in the direction you want the cursor to move. Pushing harder on the pointing device moves the cursor faster.
  • Page 67: Scrolling With The Touchpad

    Scrolling with the TouchPad There are two active regions on the TouchPad scroll as you would with any wheel device on a mouse or trackball. To scroll vertically, run your finger up or down along the right edge of the TouchPad. To scroll horizontally, run your finger along the bottom edge of the TouchPad.
  • Page 68: Directing The Display Output When You Turn On The Computer

    Getting Started Using external display devices Turn on the external device. Your computer will automatically detect the external display device and activate a screen with display options. Select the settings you desire and click Apply. Click OK. Directing the display output when you turn on the computer Once you have connected an external display device, you can choose to use the internal display only, the external device only, or both simultaneously.
  • Page 69: Adjusting The Quality Of The External Display

    Release the Adjusting the quality of the external display To obtain the best picture quality from your television (or other video display device), you may need to adjust the video settings. See the video device documentation for additional configuration steps. TECHNICAL NOTE: To use one of the simultaneous modes, you must set the resolution of the internal display panel to match the resolution of the external display device.
  • Page 70: Setting Up A Printer

    Getting Started Connecting a printer If your printer supports Plug and Play, your computer may automatically recognize the printer; the printer is then ready for use. Refer to your printer documentation for further instructions. TECHNICAL NOTE: To determine if your printer supports Plug and Play, check its documentation.
  • Page 71: Connecting An Optional External Diskette Drive

    Connecting an optional external diskette drive Connecting an optional external diskette drive Some operations, such as creating a password service diskette, require a diskette drive designed for use with 3.5-inch diskettes. (Sample Illustration) Optional external USB diskette drive To connect an optional external USB diskette drive, connect the cable to one of the computer’s USB ports.
  • Page 72: Options For Turning Off The Computer

    Getting Started Turning off the computer Options for turning off the computer Depending on the operating system installed, you have more than one option available for turning off the computer: Shut Down, Hibernate, and Sleep. Each option has its advantages. Use the Shut Down or Hibernate command if you will not be using the computer for several days or if you must turn off your computer.
  • Page 73 For information on how to use and configure Hibernation mode see “Using and configuring Hibernation mode” on page Sleep mode The Sleep command places the computer into a power-saving mode. Sleep saves the current state of the computer to memory so that, when you restart the computer, you can continue working from where you left off.
  • Page 74: Using The Shut Down Command

    Getting Started Turning off the computer Using the Shut Down command The Shut down command completely shuts down the computer without saving your work or the current state of the computer. This command closes all open programs, shuts down the operating system, and then turns off your computer.
  • Page 75 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. (Sample Image) Advanced settings tab of Power Options screen Click Power buttons and lid to display the actions that you can configure. Select the options you want from the drop-down lists. Lid close action Set this option to Shut down if you want the computer to shut down when you close the display panel.
  • Page 76: Using And Configuring Hibernation Mode

    Getting Started Turning off the computer Restarting your computer To start the computer up again, press the power button until the on/off light glows green. If you turn off the computer by closing the display panel, you can start it again by opening the display panel. Using and configuring Hibernation mode To turn off the computer using the Hibernation command: Click Start, and then click the arrow next to the Lock button in...
  • Page 77 Click Change plan settings under the power plan to be customized. The Edit Plan Settings window appears. Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. (Sample Image) Advanced settings tab of Power Options screen Click Power buttons and lid to display the actions that you can configure.
  • Page 78: Using And Configuring Sleep Mode

    Getting Started Turning off the computer Once the computer is configured, you can place it into Hibernation mode by either pressing the power button or closing the display panel, depending on the Hibernation options set. Starting again from Hibernation mode To start up the computer from Hibernation mode, press the power button until the on/off light glows green.
  • Page 79 Configuring Sleep mode options You can place the computer into Sleep mode by either pressing the power button or closing the display panel. You can also specify an amount of time after which the computer automatically goes into Sleep mode. To use any of these methods, you first need to enable them using the Power Options feature.
  • Page 80 Getting Started Turning off the computer Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. (Sample Image) Advanced settings tab of Power Options screen Click Power buttons and lid to display the actions that you can configure.
  • Page 81: Closing The Display Panel

    Before moving your computer, even across the room, make sure all disk activity has ended (the drive indicator light stops glowing) and all external peripheral cables are disconnected. Customizing your computer’s settings “Power Plans” on page 115. Getting Started 110. There are “Toshiba Utilities”...
  • Page 82: Using A Computer Lock

    You may want to secure your computer to a heavy object such as your desk. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: Wrap the cable through or around some part of a heavy object.
  • Page 83: Chapter 2: Learning The Basics

    Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the disk. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved.
  • Page 84 Learning the Basics Computing tips Back up your files to disks (or other removable media) on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your hard disk suddenly fails, you will lose all the data on it unless you have a separate backup copy.
  • Page 85: Using The Keyboard

    Using the keyboard Your computer’s keyboard contains character keys, control keys, function keys, and special Windows functionality of a full-size keyboard. (Sample Illustration) Keyboard Character keys Typing with the character keys is very much like typing on a typewriter, except that: The space bar creates a space character instead of just passing over an area of the page.
  • Page 86: Ctrl, Fn, And Alt Keys

    Learning the Basics Using the keyboard Press the numeric pad of the enhanced keyboard. Ctrl, Fn, and Alt keys (Sample Illustration) Ctrl, Fn, and Alt keys Ctrl , and program you are using. For more information, see your program documentation. Function keys The function keys (not to be confused with the keys at the top of the keyboard.
  • Page 87: Overlay Keys

    Overlay keys The keys with gray numbers and symbols on the front of them form the numeric and cursor overlay. This overlay lets you enter numeric data or control the cursor as you would using the 10-key keypad on a desktop computer’s keyboard. (Sample Illustration) Numeric and cursor control overlay Using the overlay to type numeric data The keys with the numbers on their right front are the numeric...
  • Page 88: Starting A Program

    Learning the Basics Starting a program Starting a program The easiest way to start a program is to double-click the name of the file that contains the information you want to work on. To find the file, use the Start menu or Windows If you prefer to open the program first, you have four options.
  • Page 89: Starting A Program From Windows

    Starting a program from Windows If a program is not listed in the All Programs menu, you can start it from Windows your computer’s contents as a hierarchy or “tree.” You can easily see the contents of each drive and folder on your computer. To use this method, you should know the file name and location of the program’s executable file (this file ends with .exe).
  • Page 90: Starting A Program Using The Start Search Field

    Learning the Basics Saving your work Starting a program using the Start Search field This example uses the Start menu’s Start Search field to start WordPad: Click Start to display the Start menu. The Start Search field appears at the bottom of the Start menu. Start Search field...
  • Page 91 Saving files ® In your Windows Click Browse folders. If you are working with a document that already has a file name, this is all you need to do. If you created a new document, your program displays a Save As dialog box. Use this dialog box to specify where to store the document and to give it a file name.
  • Page 92: Printing Your Work

    Learning the Basics Printing your work Using a file extension Most programs assign an extension to the file name that identifies the file as being created in the program with a particular format. For example, Microsoft file name with an extension of “.doc” is assumed to be a Microsoft Word file.
  • Page 93: Backing Up Your Work

    Specify the print parameters. For example, the range of pages and number of copies to print. Click Print. Backing up your work Back up all the files you create in case something happens to your computer. You can back up your files to different types of media such as CDs, DVDs, diskettes, or to a network, if available.
  • Page 94: Optical Drive Components

    Learning the Basics Using the optical drive TECHNICAL NOTE: Your optical drive is set to play region 1 (North America) DVD-ROMs. If you play a DVD disc from another region, the drive will automatically change to play in the format of the other region.
  • Page 95: Inserting A Compact Disc

    Inserting a compact disc To insert a compact disc into the drive: Make sure the computer is turned on. The drive will not open if the computer’s power is off. Make sure the drive’s in-use indicator light is off. Press the drive’s eject button. The disc tray slides partially out of the drive (about 1 inch).
  • Page 96: Playing An Audio Cd

    If you insert the disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance. Push the disc tray in by pressing gently on the center of the tray until it clicks into place.
  • Page 97: Playing Optical Media

    Stop button (Sample Image) Windows Media The Windows Media ordinary compact disc player: To play the CD or to pause, click the Play/Pause button. To stop the CD, click the Stop button. Before putting on headphones to listen, turn the volume down. Do not set the volume too high when using headphones.
  • Page 98: Creating A Cd/Dvd

    Due to manufacturing and quality variations in third party optical media (e.g., CD or DVD) or optical media players/recorders, in certain cases, your Toshiba optical drive may not record on certain optical media that bear the applicable logo, or play back optical media recorded by other computers or optical media recorders.
  • Page 99: Removing A Disc With The Computer Off

    Toshiba’s online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with future upgrades.
  • Page 100: Chapter 3: Mobile Computing

    Mobile Computing This chapter covers all aspects of using your computer while traveling. Toshiba’s energy-saver design Your computer enters a low-power suspension mode when it is not being used, thereby conserving energy and saving money in the process. It has a number of other features that enhance its energy efficiency.
  • Page 101: Running The Computer On Battery Power

    EasyGuard Optimize—to enable users to customize system settings to be more productive. *Toshiba EasyGuard some of which may or may not be available on a particular Toshiba notebook depending on the model selected. See easyguard.toshiba.com Running the computer on battery power The computer contains a removable Lithium-Ion (Li-Ion) battery that provides power when you are away from an AC outlet.
  • Page 102: Power Management

    Changes to these settings may result in system performance or stability issues. Users who are not completely familiar with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba’s Global Support Centre. “Maintaining your battery” on page 116 ®...
  • Page 103: Using Additional Batteries

    Never leave batteries in the battery charger for more than a week at a time. Doing so may reduce the potential charge of the battery. Always use the battery charger specified by Toshiba. You can order a Toshiba battery charger from Toshiba’s Web site at accessories.toshiba.com.
  • Page 104: Charging The Rtc Battery

    Mobile Computing Charging batteries The battery may not start charging immediately under the following conditions: The battery is extremely hot or cold. To ensure that the battery charges to its full capacity, wait until it reaches room temperature (50 to 80 degrees Fahrenheit, 10 to 26 degrees Celsius).
  • Page 105: Monitoring Main Battery Power

    NOTE It is seldom necessary to charge the RTC battery because it charges while the computer is on. If the RTC battery is low, the real-time clock and calendar may display the incorrect time and date or stop working. When Hibernation mode is enabled and the RTC battery is completely discharged, a warning prompts you to reset the real-time clock.
  • Page 106 Mobile Computing Monitoring main battery power HINT: Be careful not to confuse the battery light ( light ( When the on/off light flashes amber, it indicates that the system is suspended (using the Windows Power button slot light AC power light (Sample Illustration) Power and battery light locations ®...
  • Page 107: Determining Remaining Battery Power

    Determining remaining battery power Wait at least 16 seconds after turning on the computer before trying NOTE to monitor the remaining battery power. The computer needs this time to check the battery’s remaining capacity and perform its calculations. Highlight the power icon in the Notification Area. A pop-up message displays the remaining battery power as a percentage.
  • Page 108: Setting Battery Notifications

    Mobile Computing Monitoring main battery power Setting battery notifications You can set two notifications. Each notification can be set to alert you when a specified percentage of remaining battery power has been reached. You can also set the computer to enter Sleep mode or Hibernation mode or to completely power down when the notification goes off.
  • Page 109: Conserving Battery Power

    Conserving battery power How long a fully charged battery pack lasts when you are using the computer depends on a number of factors, such as: How the computer is configured How much you use the hard disk, optical drive, diskette drives, or other optional devices Where you are working, since operating time decreases at low temperatures...
  • Page 110: Power Plans

    Mobile Computing Monitoring main battery power Power Plans You can choose a predefined Power Plan or select your own combination of power options. To do this: Click Start, Control Panel, Mobile PC, and then Power Options. The Windows (Sample Image) Windows Select an appropriate plan for your work environment or create your own custom plan.
  • Page 111: Using A Hot Key To Set The Power Plan

    By default the three power plans Balanced, Power Saver, and High Performance are satisfactory for most people and do not need to be edited. The Power Saver plan is the best used for maximum battery time. The High Performance plan will give you the shortest battery time, but the highest performance from your computer.
  • Page 112: Changing The Main Battery

    Mobile Computing Changing the main battery Changing the main battery When your main battery has run out of power, you have two options: plug in the AC adaptor or install a charged main battery. Never short circuit the battery pack by either accidentally or intentionally bringing the battery terminals in contact with another conductive object.
  • Page 113 Slide the primary battery release latch up, or away from the center of the computer, while at the same time applying light pressure to the battery to slightly pull it away from the computer. (Sample Illustration) Unlocking the battery release lock While continuing to lightly pull on the battery, slide the secondary battery release latch down, or away from the center of the computer and then pull the battery out of the computer.
  • Page 114: Inserting A Charged Battery

    Mobile Computing Changing the main battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately. Always dispose of used battery packs in compliance with all applicable laws and regulations.
  • Page 115: Taking Care Of Your Battery

    If a battery is leaking or damaged, replace it immediately. Use protective gloves when handling a damaged battery. To replace the main battery, use an identical battery that you can purchase through the Toshiba Web site at accessories.toshiba.com. A reverse polarity condition should be avoided with all batteries.
  • Page 116: Maintaining Your Battery

    Mobile Computing Taking care of your battery Maintaining your battery Fully discharging your battery pack will allow better accuracy of the battery meter. To fully discharge your battery pack: Periodically, disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges.
  • Page 117: Disposing Of Used Batteries

    Please be kind to our shared environment. Check with your local government authority for details regarding where to recycle old batteries or how to dispose of them properly. If you cannot find the information you need elsewhere, call Toshiba at: (800) 457-7777. Mobile Computing Disposing of used batteries...
  • Page 118: Traveling Tips

    Never leave your computer on a sunny ledge or in a place where it could get wet or covered in dust. Always travel with the computer in a carrying case. Toshiba offers a choice of carrying cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs.
  • Page 119: Chapter 4: Exploring Your Computer's Features

    Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your notebook computer. Exploring the desktop The desktop is the launching pad for everything you can do in the ® Windows operating system. You use its features to start programs, find documents, set up system components, and perform most other computing tasks.
  • Page 120: Finding Your Way Around The Desktop

    Exploring Your Computer’s Features Exploring the desktop Finding your way around the desktop Your computer’s desktop includes several standard features: icons, Start button, Taskbar, Notification Area, and background pattern. Icons Start button (Sample Image) Windows Icons An icon represents a folder, file, or program that can be quickly activated by double-clicking the icon.
  • Page 121 NOTE If you place the cursor over an icon, a popup description of the file contents appears. Your desktop may contain other icons depending on your configuration. See Windows information on each icon and how to use it. Start button You use the Start button to: Start programs Open documents...
  • Page 122: Setting Up For Communications

    Exploring Your Computer’s Features Setting up for communications Setting up for communications To connect to the Internet, use an online service, or communicate across the telephone lines with another computer, you need: A modem (available on certain models) A telephone line A browser or communications program An Internet Service Provider (ISP) or online service if you plan to use the Internet...
  • Page 123: Connecting A Modem To A Telephone Line

    Send a fax directly from your computer For more detailed information regarding your computer’s modem, visit Toshiba’s Web site at accessories.toshiba.com. Before you can communicate using the modem, you need to connect it to a telephone line. Your computer’s built-in modem port provides an RJ-11 jack, allowing you to connect the modem to a standard voice-grade telephone line.
  • Page 124: Connecting Your Computer To A Network

    Exploring Your Computer’s Features Setting up for communications Connect the other end to the RJ-11 wall jack. (Sample Illustration) Connecting to a wall jack NOTE Connect the built-in modem only to ordinary analog phone lines. Never connect the built-in modem to a digital line (ISDN). Never connect the built-in modem to the digital connector on a public telephone or to a digital private branch exchange (PBX).
  • Page 125 Exploring Your Computer’s Features Setting up the connection To set up an office connection, consult your network administrator for network settings and additional considerations. To set up a dial-up connection, use the Connect to the Internet Wizard: Click Start, Control Panel, Network and Internet, and then Connect to the Internet.
  • Page 126: An Overview Of Using The Internet

    Exploring Your Computer’s Features An overview of using the Internet Using Wireless LAN connectivity NOTE Wireless connectivity and some features may require you to purchase additional software, external hardware or services. Availability of public wireless LAN access points may be limited. Your system may come with an optional wireless LAN module.
  • Page 127: The World Wide Web

    The World Wide Web The World Wide Web (or “Web”) is a subset of the Internet—a collection of interlinked documents (located on computers connected to the Internet) that work together using a specific Internet protocol called Hypertext Transfer Protocol (HTTP). The World Wide Web offers information as text, images, audio, or video to be referenced from anywhere in the world.
  • Page 128: Surfing The Internet

    Exploring Your Computer’s Features An overview of using the Internet Surfing the Internet Once connected to the Internet, the Web browser displays a home page, for example, your ISP’s home page on the Internet or your company’s Web site home page. To visit a desired Web site, type in the Web address.
  • Page 129: Uploading To, And Downloading Files From, The Internet

    Uploading to, and downloading files from, the Internet Transferring files from one computer to another is termed uploading (transferring data from your computer to a site on the Web), or downloading (transferring data from a site on the Web to your computer).
  • Page 130: Using External Speakers Or Headphones

    Exploring Your Computer’s Features Using PC Cards Using external speakers or headphones Your computer is equipped with a full stereo sound system with internal speakers. Instead of using the internal speakers, you can connect headphones or a pair of external stereo speakers. Before putting on headphones to listen, turn the volume down.
  • Page 131: Inserting A Pc Card

    Inserting a PC Card Before you insert a PC Card, refer to the documentation that comes with the card to see if you need to do anything before you insert it. To insert a PC Card: Locate the PC Card slot on the side of the computer. Insert the PC Card.
  • Page 132: Setting Up A Pc Card For Your Computer

    Exploring Your Computer’s Features Using an SD™ card Grasp the edges of the PC Card and slide it out of the slot. (Sample Illustration) Removing a PC Card Setting up a PC Card for your computer Some PC Cards are ready to use as soon as you install them. Others, such as hard disk cards, network cards, and SCSI adapters, may need to be set up to work with your computer.
  • Page 133: Installing Sd Card Drivers

    During installation of the SD card drivers, one or more dialog boxes may appear indicating that the driver is not digitally signed. The message may appear as “Digital Signature not found (About Secure Digital Emulation from Toshiba).” Click Yes to continue. Inserting an SD card To insert an SD card: Turn the SD card so that the contacts (metal areas) are face down.
  • Page 134: Formatting An Sd Card

    Exploring Your Computer’s Features Using an SD™ card Formatting an SD card To format an SD card, use the Toshiba SD Memory Card Format utility. Click on Start, All Programs, Toshiba, Utilities, and then click on SD Memory Card Format.
  • Page 135: Using The Ultra Slimbay

    Secondary hard disk drive (HDD) HINT: Items from this list that did not come with your computer can be purchased separately. See the accessories information packaged with your system or visit accessories.toshiba.com. Removing a module from the Ultra SlimBay NOTE Use caution when lifting or turning your computer.
  • Page 136 Exploring Your Computer’s Features Using the Ultra SlimBay Slide the Ultra SlimBay release toward the back of the computer. Front of computer (Sample Illustration) Slide the Ultra SlimBay out of the computer. Front of computer (Sample Illustration) Sliding the release latch Sliding out the module...
  • Page 137: Inserting A Module Into The Ultra Slimbay

    For more information, see the accessories information package that comes with the device or visit accessories.toshiba.com. Using an Optional Toshiba Express Port Replicator with your computer If you purchase an optional Toshiba Express Port Replicator (not shipped with your system), you can connect this device to your computer’s expansion port.
  • Page 138: Chapter 5: Toshiba Utilities

    TOSHIBA Application Installer Supervisor password User password TOSHIBA Security Assist TOSHIBA PC Diagnostic Tool Utility TOSHIBA HDD Protection Utility TOSHIBA SD™ Memory Card Format Utility TOSHIBA SD™ Memory Boot Utility Mouse Utility Toshiba Hardware Setup TOSHIBA Zooming Utility TOSHIBA Button Support...
  • Page 139: Toshiba Assist

    Fingerprint Authentication Utility ConfigFree™ TOSHIBA Assist The TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of computer settings. To access TOSHIBA Assist, do one of the following: Double-click the TOSHIBA Assist shortcut icon on the desktop.
  • Page 140: Connect

    Toshiba Utilities TOSHIBA Assist Connect The features available in this category are: ConfigFree™ Bluetooth Bluetooth (Sample Image) TOSHIBA Assist window – Connect tab Connectivity Doctor ® Settings ® Local COM Settings...
  • Page 141: Secure

    Secure The features available in this category are: Supervisor password User password TOSHIBA Security Assist (Sample Image) TOSHIBA Assist window – Secure tab Toshiba Utilities TOSHIBA Assist...
  • Page 142: Protect & Fix

    Toshiba Utilities TOSHIBA Assist Protect & Fix The features available in this category are: TOSHIBA PC Diagnostic Tool Utility TOSHIBA HDD Protection Utility (Sample Image) TOSHIBA Assist window – Protect & Fix tab...
  • Page 143: Optimize

    Optimize The features available in this category are: Mouse Utility Toshiba Hardware Setup TOSHIBA Zooming Utility TOSHIBA Button Support CD/DVD Drive Acoustic Silencer TOSHIBA Accessibility (Sample Image) TOSHIBA Assist window – Optimize tab Toshiba Utilities TOSHIBA Assist...
  • Page 144: Toshiba Application Installer

    Toshiba Utilities TOSHIBA Application Installer TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: Double-click the TOSHIBA Application Installer icon on the Windows Click Next.
  • Page 145: Setting Passwords

    When you set a password, you must enter the password before you can work on your computer again. Toshiba supports several types of passwords on your computer: An instant password—Secures your open programs and files when leaving the computer temporarily.
  • Page 146: Using A Supervisor Password

    Toshiba is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your computer.
  • Page 147: Using A User Password

    Toshiba is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your computer.
  • Page 148: Deleting A User Password

    Toshiba Utilities Setting passwords To register a password for the power-on password functions: Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Password Utility. The TOSHIBA Password Utility window appears. (Sample Image) TOSHIBA Password Utility window Click Set. Enter your password, and then enter it again to verify.
  • Page 149: Toshiba Security Assist

    TOSHIBA Security Assist The TOSHIBA Security Assist Utility acts as a “command center” where you can set up various passwords or other security features, and see how these features can be used with each other to increase security even further, or to simplify the ways that you protect your system.
  • Page 150 Toshiba Utilities TOSHIBA Security Assist Log on Settings—Select this category to set up security options that protect individual user accounts. Password of current user: Check the status of the Windows currently logged on. Password of all users: Check the status of the Windows password for any additional Windows computer.
  • Page 151: Toshiba Pc Diagnostic Tool Utility

    Refer to the online Help documentation within the application for additional help. NOTE The TOSHIBA PC Diagnostic Tool utility may show tests for features you do not have. This is normal and does not indicate a problem. To use the TOSHIBA PC Diagnostic Tool utility:...
  • Page 152: Toshiba Hdd Protection Utility

    Toshiba Utilities TOSHIBA HDD Protection Utility TOSHIBA HDD Protection Utility The TOSHIBA HDD Protection utility controls your computer’s hard disk drive (HDD) protection feature, which parks the HDD whenever motion is detected on the computer. Using this utility, you can enable or disable hard disk drive (HDD) protection, and set the motion detector’s sensitivity level for AC power and battery...
  • Page 153: Toshiba Sd™ Memory Card Format Utility

    This utility is used to format SD Adapter slot. To format an SD memory card using this utility: Click Start, All Programs, Toshiba, Utilities, and then SD Memory Card Format. The TOSHIBA SD Memory Card Format screen appears. (Sample Image) TOSHIBA SD Memory Card Format screen Select the drive corresponding to the SD memory card.
  • Page 154: Toshiba Sd™ Memory Boot Utility

    Be sure to back up your data to external media before performing this procedure as data on the drive may be lost. Click Start, All Programs, Toshiba, Utilities, and then SD Memory Card. The TOSHIBA SD Memory Boot Utility screen appears.
  • Page 155: Booting From A Bootable Sd Card

    Click Start, Control Panel, and then Mouse under Hardware and Sound, or click the Mouse icon in the Optimize tab of TOSHIBA The Mouse Properties screen appears. (Sample Image) Mouse Properties screen “TOSHIBA SD™ Memory for instructions). key. Enter Assist.
  • Page 156: Toshiba Hardware Setup

    Toshiba Hardware Setup is the Toshiba configuration management tool available through the Windows Click Start, All Programs, Toshiba, Utilities, and then HWSetup, or click the Toshiba Hardware Setup icon in the Optimize tab of The Toshiba Hardware Setup screen appears.
  • Page 157 Keyboard—Allows you to configure an external keyboard to emulate the function USB—Allows you to enable or disable USB Legacy Emulation LAN—Allows you to set networking functions Toshiba Utilities Toshiba Hardware Setup key. Enter function key and access the wake-on keyboard “Directing the key, or the right or...
  • Page 158: Toshiba Zooming Utility

    Adobe Acrobat Icons on the desktop To access the TOSHIBA Zooming Utility: Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Zooming Utility. The TOSHIBA Zooming Utility Properties screen appears. (Sample Image) TOSHIBA Zooming Utility Properties screen Select the desired option(s).
  • Page 159: Toshiba Button Support

    To zoom in, hold down the down the key and press For more information about how to use the TOSHIBA Zooming utility, right-click the click Help. Click OK. TOSHIBA Button Support TOSHIBA Button Support allows you to customize the TOSHIBA Assist button.
  • Page 160: Cd/Dvd Drive Acoustic Silencer

    Toshiba Utilities CD/DVD Drive Acoustic Silencer CD/DVD Drive Acoustic Silencer This utility can slow the speed of your optical drive to make it run more quietly. You can use this utility to make listening to music CDs more enjoyable. NOTE When you change the optical drive to “Quiet”...
  • Page 161: Toshiba Accessibility

    TOSHIBA Accessibility The TOSHIBA Accessibility utility allows you to use the create a hot key combination with one of the function keys without pressing the two keys simultaneously as is usually required. Using Accessibility lets you make the press it once, release it, and then press a function key to activate the hot key function.
  • Page 162: Trusted Platform Module (Tpm)

    Trusted Platform Module (TPM) NOTE This section only applies to systems with TPM. Your Toshiba computer includes the TPM (Trusted Platform Module), which is a security encryption device for your system’s hard disk drive. TPM is already included on your system, but needs to be installed and enabled using the following procedures.
  • Page 163: Fingerprint Utility Limitations

    Toshiba does not guarantee that the fingerprint utility will accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of the fingerprint software or utility.
  • Page 164: Fingerprint Logon

    Toshiba Utilities Fingerprint Authentication Utility NOTE If you do not use a Windows define a new (non-empty) one. This is not necessary, but a password improves the security of your software. If your system supports power-on security, a Power-on button is also displayed above each enrolled fingerprint.
  • Page 165: Power-On Security

    Windows password. NOTE Your hardware must support Power-on security to use the single logon feature. You must have administrative privileges to change settings. Toshiba Utilities Fingerprint Authentication Utility ® operating system ® logon...
  • Page 166: Control Center

    Toshiba Utilities Fingerprint Authentication Utility To enable power-on security single logon: Open the Control Center and go to Settings - System Settings. Check the Allow power-on security single sign-on check box. (Logon support must be enabled for this option to be accessible.)
  • Page 167 Inspector dialog where you can see the contents of your fingerprint storage. Help Get help information—Displays this help. The help files in other languages (depending on your installation) are located in the mui subfolder of your installation folder. About About icon—Displays version information. Toshiba Utilities...
  • Page 168: Password Bank

    Toshiba Utilities Fingerprint Authentication Utility Elevate Administrative Privileges for User Elevate administrative privileges for user.—By default, the operating system assumes you are a user and not an administrator, and renders most of the system settings in the Control Center gray and unavailable. To access these system settings, click “Elevate administrative privileges”...
  • Page 169 If only one form is registered for the page (regardless of how many forms the page has), that registration is replayed. If the page has multiple registered forms, and one of the registered forms is active, the active form is replayed. Toshiba Utilities...
  • Page 170 Toshiba Utilities Fingerprint Authentication Utility If the page has multiple registered forms, but there is no active form, all existing registered forms for the page are displayed. You then select the one to be replayed. Replaying a registered dialog You are logged on to the computer and want to replay a registered dialog.
  • Page 171: Care And Maintenance Of Your Fingerprint Reader

    Select a registration. Click Delete. How to Delete the Fingerprint Data Fingerprint data is stored in the non-volatile memory. If the computer changes ownership, Toshiba recommends the following procedure: Click Start, All Programs, Protector Suite QL, and then Control Center.
  • Page 172 Toshiba Utilities Fingerprint Authentication Utility Wash and dry your hands thoroughly. Remove static electricity from your fingers by touching any metal surface. Static electricity is a common cause of reader failures, especially during dry seasons such as winter. Clean the reader with a lint-free cloth. Do not use detergent to clean the reader.
  • Page 173: Fingerprint Reader Limitations

    Toshiba does not guarantee that the fingerprint reader will recognize the enrolled user or accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of this fingerprint recognition software or utility.
  • Page 174: Getting Started

    Click Start, All Programs, Toshiba, Networking, and then ConfigFree. Double-click the ConfigFree icon Press the TOSHIBA Assist button (if applicable to your system) to open the TOSHIBA Assist, and then click the ConfigFree icon. Click the ConfigFree icon then click the desired utility. NOTE If your computer is not connected to a network, the ConfigFree icon in the Notification Area is displayed with an “X.”...
  • Page 175 TCP/IP settings—includes DHCP, IP address, subnet mask, default gateway, DNS server, and WINS server settings Personal firewall settings for Internet connections ® Bluetooth Security Level (for example, high or medium) Enable UAC (User Account Control) setting Toshiba Utilities ConfigFree™ ® starts ® antennas...
  • Page 176 Toshiba Utilities ConfigFree™ To create a profile: Click the Move the pointer to Profile. Click Open Settings. The ConfigFree Profile Settings window appears. (Sample Image) ConfigFree Profile Settings window Click Add to start the Create Profile Wizard. icon in the Notification Area.
  • Page 177: Chapter 6: If Something Goes Wrong

    This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter.
  • Page 178: Problems When You Turn On The Computer

    If Something Goes Wrong Problems when you turn on the computer Click the Applications tab. If a program has stopped responding, the words “not responding” appear beside its name in the list. Select the program you want to close, then click End Task. Closing the failed program should allow you to continue working.
  • Page 179 Problems when you turn on the computer If you are using an AC adaptor, verify that the computer is receiving power from the external power source by looking at the AC power light. If the indicator is glowing, the computer is connected to a live external power source.
  • Page 180 Try turning the computer on again. If the computer starts normally, the AC adaptor may be defective and will need to be replaced (see the Toshiba Web site at accessories.toshiba.com). If the AC power light starts flashing, remove the battery, and continue with the steps below.
  • Page 181: The Windows Operating System Is Not Working

    The Windows Verify that the AC adaptor is the correct unit for your computer model. The computer may not be able to start from an AC adaptor that is rated for less current (amperage) than the computer requires, even if the rated voltage is correct, and the plug fits correctly in the DC-IN socket.
  • Page 182: Internet Problems

    If Something Goes Wrong The Windows Safe Mode with Command Prompt Enable Boot Logging Enable low-resolution video (640x480) Last Known Good Configuration (advanced) Directory Services Restore Mode Debugging Mode Disable automatic restart on system failure Disable Driver Signature Enforcement Start Windows When you highlight each option using the arrow keys, Windows displays information about each option at the bottom after Description.
  • Page 183: The Windows Operating System Can Help You

    Click one of the options listed in the window and then follow the on-screen instructions. You can connect to Support Online by clicking Microsoft Customer Support or by going to Toshiba support at pcsupport.toshiba.com. Resolving a hardware conflict If you receive an error message telling you there is a device driver conflict or a general hardware problem, try using Windows and Support to troubleshoot the problem first.
  • Page 184: Fixing A Problem With Device Manager

    If Something Goes Wrong Resolving a hardware conflict The device most recently connected to the system is the one most likely to be causing a conflict. Resolving conflicts There are several things you can do to resolve hardware conflicts: Get the most recent drivers from the manufacturer. Disable the device.
  • Page 185: Memory Problems

    The Resources tab, which lists resources assigned to the monitor, optional external optical drive, optional external diskette drive, and other power-using functions. This tab does not appear if the device is not using resources. The Driver tab, which displays the drivers being used by the device.
  • Page 186: Power And The Batteries

    If Something Goes Wrong Resolving a hardware conflict Power and the batteries Your computer receives its power through the AC adaptor and power cord/cable or from the system batteries (battery, optional secondary battery, and real-time clock (RTC) battery). Power problems are interrelated. For example, a faulty AC adaptor or power cord/cable will neither power the computer nor recharge the batteries.
  • Page 187: Keyboard Problems

    After a period of time, the battery will lose its ability to perform at maximum capacity and will need to be replaced. This is normal for all batteries. To purchase a new battery pack, see your accessories information that shipped with your computer, or visit the Toshiba Web site at accessories.toshiba.com.
  • Page 188: Display Problems

    If Something Goes Wrong Resolving a hardware conflict Display problems Here are some typical display problems and their solutions: The screen is blank. Display Auto Off may have gone into effect. Press any key to activate the screen. You may have activated the instant password feature by pressing simultaneously.
  • Page 189 To change the number of colors displayed: Right-click in a blank area of the Windows Click Personalize, and then Display Settings. Change the Colors option and click OK. For more information see Windows A message displays saying that there is a problem with your display settings and that the adapter type is incorrect or the current settings do not work with your hardware.
  • Page 190: Disk Drive Problems

    If Something Goes Wrong Resolving a hardware conflict Disk drive problems Problems with the hard disk or with a diskette drive usually show up as an inability to access the disk or as sector errors. Sometimes a disk problem may cause one or more files to appear to have garbage in them.
  • Page 191: Optical Drive Problems

    Your data files are damaged or corrupted. Refer to your software documentation for file recovery procedures. Many software packages automatically create backup files. You may also be able to recover lost data using utility software. Consult your network administrator. Some programs run correctly but others do not. This is probably a configuration problem.
  • Page 192: Sound System Problems

    If Something Goes Wrong Resolving a hardware conflict You press the disc eject button, but the drive tray does not slide out. Make sure the computer is connected to a power source and turned on. The optical drive eject mechanism requires power to operate. Make sure a program is not accessing the drive and preventing it from ejecting.
  • Page 193: Pc Card Problems

    The computer emits a loud, high-pitched noise. This is feedback between the microphone and the speakers. It occurs in any sound system when input from a microphone is fed to the speakers and the speaker volume is too loud. Adjust the volume control.
  • Page 194 If Something Goes Wrong Resolving a hardware conflict Double-click the appropriate PC Card. The operating system displays your PC Card’s Properties dialog box, which contains information about your PC Card configuration and status. The computer stops working (hangs) when you insert a PC Card.
  • Page 195: Printer Problems

    Printer problems This section lists some of the most common printer problems. The printer will not print. Check that the printer is connected to a working power outlet, turned on and ready (on line). Check that the printer has plenty of paper. Some printers will not start printing when there are just two or three sheets of paper left in the tray.
  • Page 196: Wireless Networking Problems

    Wi-Fi will be lit). NOTE To determine if your computer has an internal Wi-Fi the device list in Device Manager (part of the Windows Panel, Hardware and Sound). Some Toshiba models may have a ® Wi-Fi ® Wi-Fi...
  • Page 197 SSID assigned to the access point you are attempting to connect through. SSIDs are case- sensitive. Toshiba provides a Client Manager utility for setting and managing SSIDs. Check the Control Panel’s Hardware and Sound Device Manager to verify that the Wi-Fi ®...
  • Page 198 If Something Goes Wrong Resolving a hardware conflict Use the PING command to verify a connection to the gateway at 192.168.1.1 (a default gateway for most wireless routers). Click Start to open the Start menu. Type At the top-left of the Start menu, click Enter Enter If “Request Timed Out”...
  • Page 199: Dvd Operating Problems

    “Checking device properties” on page 184 on using Device Manager to view the optical drive properties. Check the Toshiba Web site for new information on optical drives and their operation. A blank screen appears while watching a DVD-ROM movie or title.
  • Page 200: Develop Good Computing Habits

    If Something Goes Wrong Develop good computing habits The screen saver runs while you are watching a movie or title. If the screen saver is enabled, it runs on top of any movie or title you are watching. To disable the screen saver: Right-click on the desktop and click Personalize in the menu.
  • Page 201: Data And System Configuration Backup In The Windows Operating System

    Read the user’s guides. It is very difficult to provide a fail-safe set of steps you can follow every time you experience a problem with the computer. Your ability to solve problems will improve as you learn about how the computer and its software work together.
  • Page 202 If Something Goes Wrong Develop good computing habits In the input field, enter a name that is descriptive enough to be easily understood in the future, such as “Before installing Brand X Accounting app.” Then click Create. The Windows automatically stamps it with the current date and time, and displays a message that the restore point was successfully created.
  • Page 203 DVDs, or hard drives. An external hard drive is recommended in case the internal hard drive fails. No additional software is required. Most of the CD and DVD drives built into recent Toshiba portable computer models can write to (or ‘burn’) as well as read from CDs.
  • Page 204 If Something Goes Wrong Develop good computing habits General tips for installing hardware and software Here are a few tips to help ensure safe and easy installation of new hardware (printers, pointing devices, external hard drives, DVD writers, scanners, etc.) and software (applications like Microsoft Office and Adobe toolbars for your web browser).
  • Page 205: If You Need Further Assistance

    Go to the Tech Support Center, select your particular model from the list and go to the Detailed Specifications for that model. For the number of a Toshiba dealer near you in the United States, call: (800) 457-7777. If Something Goes Wrong...
  • Page 206: Contacting Toshiba

    Toshiba’s Technical Support Web site For technical support, or to stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com Toshiba voice contact Before calling Toshiba, make sure you have: Your computer’s serial number...
  • Page 207: Toshiba's Worldwide Offices

    Germany Japan Toshiba Corporation, PCO-IO 1-1, Shibaura 1-Chome Minato-Ku, Tokyo, 105-8001 Japan Mexico Toshiba de México S.A. de C.V. Sierra Candela No.111, 6to. Piso Col. Lomas de Chapultepec. CP 11000 Mexico, DF. United Kingdom Toshiba Information Systems (U.K) Ltd. Toshiba Court...
  • Page 208 Toshiba’s worldwide offices United States Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States For more information on additional Toshiba worldwide locations, please visit: www.toshiba.co.jp/index.htm. The Rest of Europe Toshiba Europe (I.E.) GmbH Hammfelddamm 8 D-4-1460 Neuss Germany...
  • Page 209: Appendix A: Hot Keys/Toshiba Cards

    Appendix A Hot Keys/TOSHIBA Cards Hot keys and TOSHIBA Cards provide a quick way to modify selected system functions and to launch applications. There are two types of TOSHIBA Cards: Hot Key Cards and Application Cards. Hot Key Cards The Hot Key Cards are used to modify the following system...
  • Page 210: Using The Hot Key Cards

    To use the Hot Key Cards using the pointing device: Move the cursor to the top center edge of the screen. The TOSHIBA Cards appear along the top of the screen. (Sample Image) Hot Key Card display Double-click the Card for the system function to be modified.
  • Page 211: Application Cards

    173. Bluetooth settings This Application Card launches your Bluetooth settings. Disc Creator utility This Application Card launches the TOSHIBA Disc Creator utility. Toshiba Hardware Setup utility For more information, refer to Hardware Setup” on page TOSHIBA Button Support utility For more information, refer to Support”...
  • Page 212: Using The Application Cards

    212). To use the Card Case: Move the cursor to the top center edge of the screen. The TOSHIBA Cards appear at the top of the screen. An icon appears momentarily in the top-right corner. Click the (Sample Image) Starting Card Case “Using the Application Cards”...
  • Page 213: Hot Key Functions

    Hot keys are keys that, when pressed in combination with the turn system functions on and off. Hot keys have a legend on the key indicating the option or feature the key controls. Hot Keys/TOSHIBA Cards Hot key functions icon in the top-right...
  • Page 214: Volume Mute

    Hot Keys/TOSHIBA Cards Hot key functions Volume Mute This TOSHIBA Card or hot key enables/disables volume mute on your computer. When volume mute is enabled, no sound will come from the speakers or headphones. Selecting this Card or pressing the hot key displays the...
  • Page 215: Password Security

    Password security This TOSHIBA Card or hot key blanks the display. Selecting this Card or pressing the hot key displays the following options: (Sample Image) Security options hot key function activates instant security. The user Fn + F1 logon screen will appear and a user with a valid account will need to log back on to gain access to the computer.
  • Page 216: Power Plan

    Hot Keys/TOSHIBA Cards Hot key functions Power plan This TOSHIBA Card or hot key displays the power plans and cycles through the power plans. The properties of each power plan, and the power plans that are displayed by this function, are set in the Power Options window.
  • Page 217: Sleep Mode

    Sleep mode This TOSHIBA Card or hot key places the computer into Sleep mode. For more information about Sleep mode, please see and configuring Sleep mode” on page Selecting this Card or pressing the hot key displays the following options:...
  • Page 218: Hibernation Mode

    Hot Keys/TOSHIBA Cards Hot key functions Hibernation mode This TOSHIBA Card or hot key places the computer into Hibernation mode. If Hibernation mode is disabled, this hot key will not respond. For more information on Hibernation mode, see “Using and configuring Hibernation mode” on page...
  • Page 219: Display Modes

    Display modes This TOSHIBA Card or hot key cycles through the power- on display options (only the first option is available when you do not have an external monitor attached) (the last option is available only if you are in Extended Display Mode).
  • Page 220: Display Brightness

    Hot Keys/TOSHIBA Cards Hot key functions Display brightness This TOSHIBA Card decreases or increases the screen brightness. This hot key decreases the screen brightness. This hot key increases the screen brightness. Selecting this Card or pressing either hot key displays the...
  • Page 221: Disabling Or Enabling Wireless Devices

    Disabling or enabling wireless devices This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: Selecting this Card or pressing the hot key displays the following options: (Sample Image) Wireless communication options...
  • Page 222: Disabling Or Enabling The Dual Pointing Device

    Hot Keys/TOSHIBA Cards Hot key functions Disabling or enabling the Dual Pointing Device This TOSHIBA Card or hot key enables/disables the Dual Pointing Device. For more information on using the Dual Pointing Device, Selecting this Card or pressing the hot key displays the...
  • Page 223: Changing Screen Resolution

    Hot Keys/TOSHIBA Cards Hot key functions Changing screen resolution This TOSHIBA Card or hot key switches screen resolution. Selecting this Card or pressing the hot key displays the following options: [Space bar] (Sample Image) Screen resolution options Cycle through the screen resolutions, then select the desired...
  • Page 224: Keyboard Hot Key Functions

    Hot Keys/TOSHIBA Cards Hot key functions Keyboard hot key functions This hot key turns the cursor control overlay on and off. This hot key turns the numeric overlay on and off. This hot key turns the scroll lock feature on and off.
  • Page 225: Appendix B: Power Cord/Cable Connectors

    Appendix B Power Cord/Cable Connectors Your notebook computer features a universal power supply you can use worldwide. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA and Canada UL approved CSA approved Australia AS approved...
  • Page 226: Glossary

    Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this user’s guide. BIOS CD-ROM CD-RW CMOS COM1 COM2 DIMM alternating current basic input/output system bits per second compact disc compact disc read-only memory compact disc rewrite memory...
  • Page 227 disk operating system dots per inch DSTN dual supertwist nematic digital versatile (or video) disc DVD-ROM digital versatile (or video) disc read-only memory enhanced capabilities port EPROM erasable programmable read-only memory file allocation table Federal Communications Commission gigabyte hard disk drive HTML Hypertext Markup Language IEEE...
  • Page 228 Glossary SDRAM SRAM SVGA Terms The following terms may appear in this user’s guide. active-matrix display — A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology. Also known as a “TFT display,” in its simplest form there is one thin film transistor (TFT) for each cell.
  • Page 229 baud rate — The speed at which a communication device, such as a printer or modem, transmits information. Baud rate is the number of signal changes per second (not necessarily the same as bits per second). See also bits per second. BIOS (basic input/output system) —...
  • Page 230 Glossary central processing unit (CPU) — The chip that functions as the “brain” of the computer. It takes information from outside sources, such as memory or keyboard input, processes the information, and sends the results to another device that uses the information. character —...
  • Page 231 device — A component attached to the computer. Devices may be external (outside the computer’s case) or internal (inside the computer’s case). Printers, disk drives, and modems are examples of devices. device driver — A program (called a “driver”) that permits a computer to communicate with a device.
  • Page 232 Glossary double-density diskette — A 3.5-inch diskette that can hold up to 720 KB of information (half the capacity of a high-density diskette). See also diskette, high-density diskette. download — (1) In communications, to receive a file from another computer through a modem or network. (2) To send font data from the computer to a printer.
  • Page 233 — The physical components of a computer system. Compare software. Hibernation — A feature of many Toshiba notebook computers that saves to the hard disk the current state of your work, including all open files and programs, when you turn the computer off. When you turn on the computer again, your work is returned to the same state it was when the computer was turned off.
  • Page 234 Glossary hot key — (1) A feature in which certain keys in combination with the key can set system options or control system parameters, such as the battery save mode. (2) A key or combination of keys that activates a memory resident program. hot swapping —...
  • Page 235 local area network — See LAN. logical drive — A section of a disk that is recognized by the operating system as a separate disk drive. A system’s logical drives may differ from its physical drives. For example, a single hard disk drive may be partitioned into two or more logical drives.
  • Page 236 Glossary non-system disk — A disk for storing programs and data that cannot be used to start the computer. Compare system disk. online — Available through the computer. Online may refer to information being read from your own computer’s hard disk, such as online documentation or online Help, or to information coming from another company on a company network or the Internet.
  • Page 237 port — A socket on the computer where you plug in a cable for connection to a network or a peripheral device. processor — See central processing unit (CPU). program — A set of instructions that can be executed by a computer. The general classes of programs (also called software) are operating system, application, and utility.
  • Page 238 Glossary select — To highlight or otherwise specify text, data, or graphics with the intent to perform some operation on it. serial — Processes that occur one at a time. In communications, it means the transmission of one bit at a time sequentially over a single channel.
  • Page 239 Web — See World Wide Web. ® Wi-Fi — A registered trademark term of the Wi-Fi Alliance that stands for Wireless Fidelity, and is another term for the communication protocol to permit an Ethernet connection using wireless communication components. World Wide Web (www) — The worldwide network of Web sites linked together over the Internet.
  • Page 240: Index

    186 notification 108 power plan 216 power plan hot key 111 real-time clock (RTC) 102 removing 112 BIOS Setup see Toshiba Hardware Setup button power 49 start 121 creating 98 playing an audio 96 CD, using 93 character keys 85...
  • Page 241 compact discs handling 96 inserting 95 removing 98 compact disk drive using 93 computer caring for 81 cleaning 81 moving 81 non-system disk or disk error message 180 not accessing disk drives 179 running on battery power 101 setting up 42 warning resume failure message computer lock 82 computing tips 83...
  • Page 242 Index mouse 69 external diskette drive connecting 71 external display, adjusting 69 FAT (File Allocation Table) 190 file extensions 92 file, backing up 84 files backing up 93 printing 92 restoring 93 saving 90 fingerprint authentication 162 enrollment 163 Fn keys 86 function keys 86 hard disk drive secondary options 135...
  • Page 243 special Windows® keys 86 troubleshooting 187 using 85 keyboard, external 69 keyboard, full-size 85 lock computer, using 82 main battery removing 112 memory adding 49 problem solving 185 removing expansion slot cover 52 memory module inserting 52 installation 50 removing 56 microphone 129 modem connecting to telephone line 123...
  • Page 244 189 checking device properties 184 computer hangs when PC Card inserted 194 computer will not power up 178 contacting Toshiba 205 corrupted/damaged data files 191 Device Manager 184 disk drive is slow 190 display is blank 188...
  • Page 245 123 television adjusting display 69 Toshiba registering computer 43 worldwide offices 207 TOSHIBA Assist 139 Toshiba Dual Pointing Device 65 Toshiba Hardware Setup 156 Toshiba online resources 99 Toshiba utilities 138 traveling tips 118 troubleshooting DVD player...
  • Page 246 Index video projector adjusting display 69 warranty limited warranty 38 Web 127 Web sites 206 Wi-Fi® wireless networking 126 Windows Media® Player 96 Windows Media® Player icon 120 Windows® Explorer 89 Windows® operating system Help and Support 183 problem solving 181 Windows®...

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