Problems When You Turn On The Computer - Toshiba A9-S9013 User Manual

176
If Something Goes Wrong

Problems when you turn on the computer

5 Add a paragraph break and type some notes describing what
you were doing when you received the message and how the
error can be reproduced.
6 Save the file and refer to it when you contact the software
manufacturer.
Problems when you turn on the computer
These problems may occur when you turn on the power.
The computer will not start.
Make sure you attached the AC adaptor and power cord/cable
properly or installed a charged battery.
Press and hold the power button for at least 10 seconds.
If you are using the AC adaptor, check that the wall outlet is
working by plugging in another device, such as a lamp.
Verify that the computer is on by looking at the on/off indicator. If
the indicator is glowing, the computer is on.
If you are using an AC adaptor, verify that the computer is receiving
power from the external power source by looking at the AC power
light. If the indicator is glowing, the computer is connected to a live
external power source.
The computer starts but when you press a key nothing
happens.
Verify that the active program accepts text input. Try clicking your
mouse on an area where you can type text and try typing again.
Your computer may be in Sleep mode and have a software or
resource conflict. When this happens turning the power on returns
you to the problem instead of restarting the system. To clear the
condition, press
computer via software, or follow the steps if your program stops
responding (see
Clearing the condition may get the computer running, but it will not
solve a resource conflict. Read the documentation that came with
the conflicting device and
page 181.
Ctrl , Alt , and Del simultaneously. Then shut down the
"Problems that are easy to fix" on page
"Resolving a hardware conflict" on
174).