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3
Select the program you want to close, then click End Task.
Closing the failed program should allow you to continue
working. If it does not, continue with the next step.
4
Close the remaining programs one by one by selecting the
program name, then End Task.
To power off your computer:
1
Click Start, and then click the arrow next to the Lock button in
the lower-right part of the Start menu.
The Shut Down menu appears.
Start
(Sample Image) Shut Down menu
2
Click Shut down.
The computer shuts down completely.
Your program performs an illegal operation.
If you receive the message, "
operation
,
"
again, record the details of the message and consult the software
manufacturer.
To record the details:
1
Click the Details button and select the text the operating
system displays.
The Details button displays information that the software
manufacturer needs to help you solve your problem.
2
Press
3
Open Notepad (click Start, All Programs, Accessories and
then click Notepad).
4
Press
Notepad.
Problems that are easy to fix
close the window and continue working. If it happens
Ctrl
and
c
simultaneously to copy the text to the clipboard.
Ctrl
and
v
simultaneously to paste the details into
If Something Goes Wrong
Arrow
Your program has performed an illegal
175
Shut Down menu
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